Over a year ago I went to some place to get my car fixed they charged me thousands of dollars in…read morerepairs on other things and never fixed my issue. I tried again still could not find the problem. I stumbled upon community I always thought they were just a small shop. They gave me a quote what they thought was the issue. They said it would take about an hour. The car took over 4 hours more complicated than they thought. I was fully expecting every minute that they were going to come and tell me that it was going to cost more or that they found a new issue where they had to repair something else. What ended up happening is they finished the repair while I am nervous about what add-ons they're going to tell me they did. Instead I get a quote for exactly what was promised. When I was surprised he said it's what we quoted you and we stick to our quotes. I can't believe a place like this would be that honest I have never had good luck with car places until now. Being a woman who knows nothing about cars you get taken advantage of and here they were having my back. Casey also is absolutely incredible. She couldn't have been more helpful or nicer. I originally came in because my brakes We're squeaking Period they told me it was just break dust and that it was okay. that I did not need to replace them yet. After that great service I then asked them about the other issue because I trusted them. Highly recommend don't think twice just go to them. They will have your back also.

This was the 2nd time I've been here. Greg, Casey, and everyone else provide excellent service and…read moreadvice. If I don't need it done, they tell me. I thought I wanted an early oil change. Casey said no way! Wait. Also, they recommended another shop to do service as they said they could do this better for a foreign SUV. Thanks everyone and I will always come here first.

Dallas and Isaiah were wonderful with helping us out; quick and easy. Got us back on the road in…read moreless than 20 and filled up our tired for free!!

With prices at over $122 for an oil change starting it's not worth the time or effort or the value…read more Go someplace else

Vance Jones and his great team were thorough detailed and consistent with checking my mom's car. I…read moreappreciate the kindness that went with the service too. Thank you and God bless you. A. Jones

These are guys are honest and will give you an accurate assessment on your vehicle…read more I would recommend that you get your pre purchase inspection here for German cars. They found an oil leak and saved me from buying a lemon of a German car at a very reasonable cost. Would use again.

I had a very disappointing experience with this shop and would strongly caution others before…read moretrusting them with your vehicle. During an oil change at their Port Orchard location, my engine oil was overfilled by nearly three quarts, which I later had verified and documented. This isn't a small mistake--it can cause serious engine damage if not corrected. On top of that, the drain plug was over-torqued, creating additional issues I had to deal with on my own. I initially went in to have it looked at in Seattle where I work and the car died in the middle of the road this shop I found out after looking for an invoice for 15 minutes was not connected to the Port Orchard store, so I got on the phone with the Port orchard store manager to assist. playing the middleman relaying messages rather than him calling and dealing with it directly. conclusion from Seattle store was I needed a new alternator--an expensive repair quoted around $1,700. After getting a second opinion from another qualified mechanic, I learned that diagnosis was incorrect. It got worse from there. During an oil change at their Port Orchard location, my engine oil was overfilled by nearly three quarts, which I later had verified and documented. This isn't a small mistake--it can cause serious engine damage if not corrected. On top of that, the drain plug was over-torqued by 3x the amount it should have been, creating additional issues I had to deal with on my own. I was also frustrated by how I was treated. My concerns were dismissed, and I was spoken to in a way that felt condescending and unprofessional. I gave the business an opportunity to address this directly and even asked to be contacted by the owner, but I never received a response. Because of the incorrect diagnosis, poor workmanship, and lack of accountability, I would not recommend anyone going there to conduct business as well as ensure you warn your friends and family.

While the exterior of the business is in desperate need of some attention/care, we found the staff…read moreto be quite engaging and knowledgable. The oil change we received on our car - and the accompanying inspection report - seemed thorough, and while some of the recommended repairs were perhaps overpriced, the staff were generous in their offerings of alternatives. We will certainly consider Meineke for our future routine maintenance needs (if not all of our repair needs).

Very friendly staff... i did find it odd one of the employees was eating their lunch while sitting…read morewith customers in the lounge. Also, one of the employees took my lug nut key out of my car and that was the last I seen it. My vehicle has a faulty window on the passenger side front and I know they messed with it and they also denied it. The electricals for the faulty window caught fire the next day. They did not explain to me they were going to go through my entire car inside and out to make sure everything was safe and correct I don't appreciate them leaving me in the dark on the courtesy services they were going to perform , which was checking everything inside and out of the vehicle. It took so long for them to just put the tires on my car because they checked everything without telling me.

I called and told the guy at the front desk exactly what i was wanting the oil changed in a 2024…read moreMustang gt. He said it would cost $20 more being that it takes more oil than a stand oil change ($89 total) He said bring it in my guys are just standing around. I get there and he takes down my mileage and then tells me that it would be $151. I told him you just quoted me an hour ago $89. He said yea I didn't realize it cost that much more for the additional oil. I said well that's not my fault.he said yea sorry that's the best he could do. So much for customer service! If you want good service go somewhere else.

They were nice attentive people who explained options to me. The power had gone off in town so…read more they needed to take the order with pen and paper Which they were ready to do.

Had an oil change and my tires rotated but they forgot to put the center cap on for my tire…read more When I called to see if they had it there they're like no, it's not here not. Oh can we buy you a new one or anything? Wouldn't recommend having them ever rotate your tires without checking before you leave

Came in due to oil leak and smoke most likely due to that leak (which was quite a nuisance and…read moredrain - literally - with needing to keep topping off the oil). They fixed me right up when I came in for my appt. And after the residual oil burned off, no more smoking and no more oil leak! Side note: my car had recently been stolen and abandoned and the ignition tumbler was messed up. I told them as fair warning for turning on/off And I had an annoying belt squeak usually when I'd first start the far after sitting for any decent amount of time (a few hours to overnight). It wasn't until I parked my car and turned it off that I realized they fixed the ignition tumbler, too! (Not sure how difficult that was for them) And then later, I realized I wasn't hearing any squeaking belt starting up my car. They fixed that up, too! And they are super helpful even giving their thoughts on different issues with the car to look into as they notice them and they don't charge an arm and a leg. Very happy with their services and will definitely be using them as my go-to mechanic as I'm fairly new to the Bremerton area.

Quoted me nearly $1400 to fix the issue with my car confirming that the work would fix the car…read more When I went to pick it up, they informed me that the issue I brought the car in for was completely unchanged, car still wasn't running, but the bill was now $1900 for all the unnecessary work they did. Wouldn't give me back my car long enough to get the unnecessary new parts removed. Three illegal things in the state of WA - doing unnecessary work, lying to the customer about the problem and needed work, and increasing the estimate by over 10% (more like 30%) without confirming with the customer. Ended up having to deal with their corporate office who eventually sorted it out for us, but if we hadn't been persistent enough to fight them on it, they'd have just taken 130% of the estimate while having done absolutely nothing to address the problem. We agreed to pay them for their unnecessary labour, so we're out $400 plus the cost of the tows there and back and we're right back at square one. These guys are predators.

Isn't this always the way? You get a massive repair done on you car only for another massive thing…read moreto go down. My car's going along smoothly after the last repair only for the ominous Check Engine light to go on. Called Brent and got an instant repair slot. That Check Engine light did mean bad news but Country Side repaired everything beautifully. What we really appreciate with them is that they kept us in the loop with the repair. There was a problem getting a proper replacement for one of the major car parts which they told us about and called to let us know how they were able to handle it. That's how I was introduced to Rick, who apparently is one of the mechanics who calls customers when Brent's busy elsewhere. Another great service was that they test drove our car after the repair to make sure the car drove well and checked out before handing it back to me. When I first started the engine I was blown away. There was virtual silence as the engine quietly purred. It hasn't sounded that great since the first few years we owned it. You kind of expect a car to sound noisier as it ages and piles up the miles. We've got a new-sounding car again. The rear shocks were also replaced and now the ride and suspension feel as tight as a new car, which is exactly how I prefer a car to feel as I'm driving it around. We're really happy with the repairs, and the cost was a great deal for all the work done, including the parts. Finding a great, trustworthy auto repair shop is essential for putting down roots in an area where you've chosen to live, right up there with doctors, dentists, a host of repair people for making repairs around your house and for appliances, and things like that. Country Side remains the best auto repair shop we've ever found in Kitsap County.

I have been having my cars serviced there for years. Brent and Rick really listen. They do what it…read moretakes to make having my car serviced a good experience!

Stopped by here for a new car battery replacement. We had been to couple of auto shops already…read more Most of the auto shops sell battery but they won't help you install them. Unlike Midas, I used to go to Midas for my oil change, different location of course. I don't have much to say about the mechanics because I'm not a car person. I do know that there customer service is great. Especially the lady that took care of us when we were there. She's friendly and humble. Not to mention that they have free WiFi and coffee that's always a plus. DON'T forget to check in. Yelp's and Midas partner up. They will offer you a 10% off for non promotional service coupon if you check in! Overall, the mechanic are fast and done there jobs right. I should consider bringing my car back to this location to get my oil change done next time!

Three different things were changed from when I called to when I arrived. We agreed to 2 PM. He…read moreasked me if I was sure it wasn't 4 PM. It seemed to me like they overbooked and then tried to act like I forgot. Then, he says it will be twice as long as he said on phone. I also asked about a referral coupon and he ended up not honoring a part he said he would as I specifically asked if promo on site would be included. "We don't double dip"... that's fine but that's not what you said. 3 completely different things and I'm supposed to trust you with my car? He had an obvious tough guy look when I called out the inconsistencies. Waited around for two hours for nothing but I'm okay with that given the lack of professionalism.

Great auto store employees are awesome and main thing is making the customers happy and will do…read moreanything to achieve that definitely my main auto store for sure

I went to O'Reilly Auto Parts, on April 15th, to get my passenger window fixed or to at least see…read morewhat was wrong with it. The window on my front passenger side would not go up again. I went in super nice and everything, but the man at the front during my visit was anything but helpful. The man at the front was being a rude dick. I asked if there was anyone there that would be open to help me. The man said straight up, "there isn't." And he was not even making any eye contact with me. If anything, he was looking past me and to the side of my head. The more frustrating thing was there was a sign on the windows 'Free Electrical Testing'. I would think that if there's a possible electrical problem, then why not use that to see what's going on. I felt that being on the window was a form of false advertising. After all that, I spent the next two hours going all over town in a circle at least three times to find someone to help me, until finally finding a few people that would at different places. I've never been treated with such disrespect in my entire life, not once. I will not be going back to O'Reilly because of that, NOT EVER.