took my car in to get my battery checked, they were specifically told NOT to try to replace it, what do they do? take it apart so they can replace it. when told to put it back together they just left the battery cover sitting on top of my engine, seriously thought i could trust them with one small task, but no, they just had to go in and mess with things. read more

My mind is blown. I purchased a set of tires here (before Walmart took their extreme anti-Second Amendment stance). You can't set up appointments for tire rotations but if you come in without an appointment they don't have time to do it. Why offer free rotations with tire purchases if you can't follow through? Worst customer service I have ever received. Buy your tires elsewhere, and do your shopping elsewhere. Walmart couldn't care less about you. read more

I wanted new tires and Walmart had a back Friday deal. I saved over a hundred bucks and lost money let me explain. I called 3 times before Black Friday and my size was not in stock, so on black Friday our family went shopping and I tried to buy my tires at the store. They said, can't sell them to you because now because there in stock and they can't hold them (we drove the car with good tires). I had to go home and order online. OK, someone dumped tires in my front yard. Great, scrape off the snow. I called to get them installed. It's snowing, counter clerk says it's really slow and only one of two bays is busy there is a three pm appointment scheduled. I arrive at 1:15 pm clerk said there are three cars on the schedule two oil and one tire appointment. OK. At 3:30 my truck still has not moved. I'm told there are 3 cars in front of me two for oil and one for tires. ??? really? same cars still in line after two hours? I was told an hour for tires. I need to be at work by 4pm. I called my wife and she said would cover for me at work (postal delivery). At 4:15 my truck goes inside. 45 minutes later they ask about lettering in or out. 45 minutes to pull to lug nuts? At 6:05 my truck is done. they try to charge 50 bucks to install disregarding the Black Friday free install I purchased. I'm not very happy at this point. 5 hours later I'm driving home and tire pressure warnings are on the dash. tires are all at different levels and the truck is wandering all over the road. Really guys? If you can't put air in right what else is wrong? I was supposed to get my old tires back but that was not discovered until I was home. I have a cover on the back that's where the tires to be installed were. Lets review, bad buying experience, ended up buying online, tires dumped in snow, clerk lied about timeframe or was hopelessly out of touch, incorrect pressures in tires causing bad drive home and now I will check torque tomorrow, and they kept the tires I wanted to have as a backup summer set. WTF My wife wanted me to pick some stuff up when we spoke but I'm so pissed at Walmart I don't think I'll ever go back in that store. It felt like I was shat upon and boot stomped. 45 minutes to pull the lug nuts? I did my brakes 3 months ago and used Anti Seize on all my wheel studs. 5 hours on a snow day? Did the mechanics go on strike? Did the total production for the day amount to 4 cars? no wonder the guy said what he did about tire rotation being a joke. I can' imagine going back for a problem if this is how a tire install is treated. I did see a warranty rejection in progress after a mechanic pulled some pea gravel out of the tread on a tire. Not sure how that was abuse. I did have a lot of time to kill so I did get to see how others were treated as well. Not sure how they stay in business with this model. I'm sure that guarantee and lifetime balance is worthless. read more