Let's face it: no one jumps for joy when it's time to get an oil change. Thankfully, places like…read moreValvoline make it a little less painful when you've reached your limit and you need to hit the shop. A tip I'd always recommend is looking for coupons online before going to any oil change shop. I found a $10 coupon online and I'm not one to complain about saving a couple bucks! The coupon was for synthetic blends specifically, and that's what I usually put in my car. It runs just like it should. My least favorite part about oil changes is trying to avoid the possible upcharges between fluids, wipers, filters, etc. The mechanic taking care of me was great, though, and he didn't try to sell me on anything over the top. I'll admit I do need an air filter change, but my dad helps me with that to save a few bucks. Last night was my first trip to Valvoline, and it certainly won't be my last. The friendliness and quickness of service were above and beyond what I'm used to when getting simple oil changes, and it makes a difference. I'd recommend coming here to anyone!

If you've ever been to this place before then you know about the four lines to choose from when…read moreyou're waiting for an oil change - today their manager, Cody, was on a hair-trigger, and made me leave without an oil change because I questioned the process. I didn't refuse to comply, but I ended up without an oil change the day before my Thanksgiving travel. Additionally Valvoline has consistently overfilled my oil, but I missed my chance to point that out to them today

I walked in without an appointment for an alignment. They got me in and out in not much more than…read morean hour. Great staff and an excellent experience.

Went to get my car inspected and they broke my license plate light, and now I'm going to have to…read morefind somebody to fix it, the state of West Virginia should take their license!!!!!!

Never an issue with this place. I have a company car and they always try to accommodate me. This is…read morewhat this type of business is based upon. I cannot speak for people who have to pay. You may have to pay a lot more for services. I usually schedule my appointments 5-7 days in advance. Doesn't happen every time. Wonder around the area and visit some of the spots

I went there for brakes service, they told me it will cost me 508 dollars, I agreed when they got…read moredone they charged me 735 dollars and when I told him that this is not what you said he told me that he doesn't remember saying 508 even though I double checked with him, when I went through the receipt i've noticed that they charged me twice for the labor. Also they messed up my emergency brakes it's not working anymore.

Now this is how service should be done, and how all Pep Boys should be. If you checked my review of…read morethe Pep Boys in Cranberry, PA, you saw what a crappy experience I had, topped off with the worst customer service I've ever encountered anywhere. Now, I usually take my car to the Steubenville Pike Pep Boys, so the Cranberry thing was just a one-off because at the time I thought it would be more convenient as I was in the area and figured the service was good at my usual location, so why not elsewhere? Won't make that mistake again. Anyway, last weekend I took my car in due to some rumbling noise in the rear which I thought was due to a bearing. Turned out I needed my struts replaced. So Bob, ace Pep Boy extraordinaire at this location told me he could take $100 off with some in store coupons to buffer a bit of the cost as I would also need an alignment, which goes hand in hand with this sort of job. So I took my car back in today. They fixed the struts, but Bob informed me they found some other weird noise after that. I was a bit saddened by the news as this is a '99 Camry I'm driving with over 200,000 miles on it. Great car, still drives excellently, but these little repairs can add up fast. When I went to pick up my car and pay for the struts, Bob informed me that the other noise was being caused by the bushings, and that he just comped that for me, saying, "I just wanted to make sure it was 100% for you." Awesome. Just, fantastic in every way. I also got the discount that he mentioned the week before. So all in all, I was a happy guy, fully vindicated after the disaster that was my previous trip to the Cranberry Store. This is the Pep Boys you want to go to if you're in the area. The staff is friendly, they know what they're doing, and they're not there to just punch in and out and pick up a paycheck. Bob went out of his way to make sure I got service above and beyond what I expected just because he's Bob, and he's awesome. So take note, corporate heads of Pep Boys, this is a stellar store and one all your others should be modeled after. The Cranberry location can still eat it.

We recently moved from California and AAA TOLD US WE NEEDED INSPECTIONS ON OUR VEHICLES and…read moresuggested Pep Boys in Robinson. Two different vehicles, two different days we were told we needed over $1100 and $1500 in work in order to pass. We wanted second opinions so we went somewhere else each vehicle we got two additional opinions and neither vehicle needed anything additional to pass our inspections. This is foul and I swore I would never be able to have a negative experience anywhere here because PA is such a great place. Well Pep Boys congratulations on being our first negative experience in this state! Will NEVER EVER use them again!!!

The guys need to work on communication skills, and responsiveness to their customers…read more The quality of experience was that of your average Burger King, McDonalds, or Taco Bell. Did I get what I came for... sort of. Am I happy I came here... no. Will I come here again out of necessity... probably. I got tires, and they were installed correctly no issues.

This happened back in November. I made an appointment for front brakes and inspection. I told them…read morebeforehand I wouldn't be able to sit around for hours due to health issues. After 2 hours they hadn't even started my car! I live close and if they had told me there was a delay I could have gone home and come back. I reminded them of my issues and I'm not sure what they did but it was ready in half an hour. As soon as I got moving I could hear a metal rubbing sound but was not up for anything else that day and felt too uncomfortable with them to go back. I don't even know if they really put on new brakes or not.

I literally do not believe the negative reviews I see here. Going to Valvoline for my oil change…read moresaved me a ton of time and was honestly one of the best customer service interactions I've had in months (or honestly years). Will absolutely be going here again--this is a shop that is quick, polite, professional and has their act together.

Kid taking my car had no clue what he was doing. Another rep came over and opened my passenger side…read moredoor without asking and opened my glove box without consent. Trying to pull out my cabin air filter after I already declined. They made me sit and then refused my service. The worst experience all because I shutdown their upsell. Horrible. Avoid and support a local place!

100% will definitely go back. It's so hard to find a place to take your car that you can trust…read more I've definitely found mine. The 2 people at the front desk were amazing. Leanna (I think that's her name) was doing whatever she could to make the customers experience the best. The man who sits next to her is absolutely hilarious and is so extremely knowledgeable about vehicles. The service was very prompt. My car even had some issues I didn't know about and one of the mechanics came to talk to me personally about it and showed me pictures to help me understand. I called ahead for an estimate and they were right on the money. This place will never take advantage of you. I have verbally recommended to so many people already! Also side note I am not originally from PA and back home my dad would always help me with car troubles. When I don't have that type of access available in Pittsburgh, it's so nice to find a place that will not take advantage of you because you're a clueless, young woman. This place treated me with respect and excellently explained all the questions I had. If you are worried about getting ripped off from a mechanic or don't have a lot of knowledge about your car troubles, this is the place to go!!! I recommend to anyone!!

If you are looking for a reliable, honest, hard working mechanic honestly look no further. From the…read moretime I walked through the door to the time I left...it was the best experience I've had at an auto-body shop in a very long time. Mitch and his crew are outstanding!! Everyone was soo kind. Give these guys your business!! They deserve it!!!

I go here for my registration every year. Easy drop off in the morning and quick pick up too! No…read morewaiting around. I find them very honest and not out to get more money from you. If and when I need repairs done, this is the place I'll go.

I do my own maintenance, but when I choose to pay someone, they have always been fair and they do…read moregood work.

I cannot say enough good things about this car service --- Mike is truly one of a kind --- he not…read moreonly does fantastic work, but is extremely fair in pricing for parts and for labor. I have used him on 2 different occasions now with my Mercedes and am extremely pleased with his work. Would highly recommend him to anyone for any type of car repair, oil change, inspections etc.!!!!

From the owner: We specialize in European vehicle repairs and maintenance, offering dealer level diagnostics and…read morerepairs. We use OEM parts and offer the best repair solutions for your vehicle.

I can't sing the praises of CarSense enough. I absolutely LOVE this place! We have purchased 2 cars…read morefrom there, and both experiences were incredibly pleasant. We had to buy the second one after our first was totaled, but we got to work with Jaison both times, as well as Chester the second time. They were both unbelievably kind and helpful in ensuring a comfortable and relaxed buying experience. They also were so helpful in answering all of our questions, and they really cared about my husband and I way beyond the sale. 10/10 would recommend! Also, I've used the "service" side of CarSense and their service is seriously unmatched! Eric and Bill are super nice and patient, and you can be assured that your vehicle is in the best hands. They don't try to sneak extra charges on like many other mechanics will. I love the honesty and integrity that they have, and I always look forward to visiting when my car needs work done. Thank you guys so much!!

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.