Great staff, highly recommend this location…read more I was able to walk right in. It was promptly graded and asked when I was in the store for. The staff member is helping me to get exactly what I needed in and out within five minutes Great customer service and write off the main road so easy to get to

I had the best experience at the Auto Zone at 14193 Manchester Rd in Manchester/Ballwin MO. On…read moreWednesday August 28, 2025 around 1:20pm I stopped by the shop with the intention of getting my alternator and battery checked out as my car was hesitating to start and running on "energy save mode". Since I had replaced my battery 2 years ago (also auto zone but this was in Oklahoma) I was prepared to get bad news that it was the alternator. When I walked in the store I was greeted by a female who was so kind, hard at work and had time to pay me a compliment and we laughed after I asked her "what aisle is your lipgloss or make up on?" About 10 seconds after interacting with her a technician named Jason appeared and we discussed my problem. I followed Jason out to my car to pop my hood. We discussed my last battery purchase and some history on my Lincoln mkx. After about 20 seconds he said "good news, it's not your alternator, it's your battery. Let's go inside and I'll look up your warranty". We did just that and really, I had no idea there was a warranty and I'm still operating under the assumption that this is going to be a cost to me which is not an issue. However, I was delighted that the whole thing was covered no fee! I know that's standard but I'm a newly single woman so this is a very welcome surprise! He told me to hang out in the shop and he'd have my battery installed within the next few minutes. It was at that time around 1:30 and the shop had started to get a bit busy and I watched more employees come out to take care of their customers and all with welcoming friendly helpful attitudes. I shopped around and got some air fresheners, a car trash can and some hooks for bags. At that time Jason comes back in, lets me know he's done and we go out to start my Lincoln that started right up and purred like a kitten. I was really impressed by this crew and felt like writing this review as I know many times retail employees and auto care centers are prone to the worst of the worst. I can't say enough positive things about this location and even though there are 2-3 other Auto Zones within 3-5 miles of me, I will specifically be frequenting this one for my auto needs. JOB WELL DONE!! Andrea - brunette woman with a high pitched cartoon voice and a big smile

I just recently purchased a 2021 BMW X3 and the service was wonderful! From my sales person…read moreMitchell. He was knowledgeable and was amazing to work with! I would highly recommend him. Also the staff at BMW was professional! If your in the market for a car this is the place to go and be sure and ask for Mitch!!

visited this dealership based on a friend's recommendation, intending to buy a vehicle if I…read morereceived good service. Upon arrival, I was pleasantly surprised to be greeted by the owner himself, which initially gave me confidence in the experience. Everything was going smoothly until I filled out the credit application. Just as I was about to close the deal, they informed me that they couldn't offer the extended warranty because the car would supposedly be used for commercial purposes. I clarified that the vehicle was for my wife and would be for personal use only, with personal insurance, not commercial. However, they refused to believe me simply because I listed a commercial source of income on the application. Even after I explained that I'm a landlord and the car would be for personal use, they still declined to offer the warranty. Their refusal to accommodate this simple clarification made me feel mistrusted and misled. In the end, they were more concerned with finding excuses to deny me the warranty than with providing good customer service. I can't recommend this dealership to anyone--not even to my closest friends. They're not trustworthy and seem more interested in avoiding responsibility than in helping their customers. Save yourself the trouble and stay away.

needed a new brake lamp. there are so many numbers and it is very difficult to know what you need…read more walked thru the door and was offered immediate assistance, they looked up the number based on the car. they found it on the self and checked me out. great service from this Springfield MO based company in Ellisvile! motor over when you need something!

- - - - - - - - Current Review, Dec., 2023…read more- - - - - - - - O'Reilly's is where we shop for parts and accessories. Their team is knowledgeable and helpful. Their selection is good. In the past year we have purchased: - wiper blades, which they helped get attached when I was stumped, in the cold, unsure how to get the new ones attached - headlight bulbs - tail light bulbs - car was materials - jumper cables Each time the team's been helpful. See you agin, soon! - - - - - - - - - - - - - - - - - - - - - - - - Previous Review, Jan., 2023 - - - - - - - - Thankfully we don't need car parts very oftenand yetwhen we do I go to O'Reilly's to get them.This year, we've replaced wiper blades on all four cars and headlights on one... and a rear-view mirror on one, too... and O'Reilly's provided all the parts and the help to confirm we had identified the right parts (rear view mirror from dealer and the parts to take the door apart from O'Reilly).The team is helpful and friendly and ready to make sure we know how to get the job done, right.Thank you, O'Reilly! - - - - - - - -

Awesome staff Vince, Mark, Al, Joe and John are some of the most knowledgeable and nicest people in…read morethe auto parts business. If they don't have your part in stock they will do all they can to find and get it for you. Always my go to store.

Stonegate auto parts is by far one of the most helpful auto parts stores around. Their countermen…read moreare knowledgeable and friendly. They are an old style parts sore with a large inventory of parts and a small front end. If the chains can't find they part, Vince and his team can.

Could of called to tell me they did a refund on the order because it was in stock when I paid for…read moreit online but not there when I arrived. Common courtesy is not hard. Would of saved us a 15 minute drive in rush hour on Manchester. Will not use these jerks again for anything. I'll drive an hour out of the way just to avoid their nonsense.

Donna and Bob are AMAZING!! Great customer service, kind, and knowledgeable!! Please give them a…read moreraise!!

This was my second experience there with the same results. They had what I needed in stock but the…read moreservice, although very friendly, didn't know enough about basics to help me. Yes I'm female and not car savvy but when I ask for mid grade windshield wipers for a specific make and model, I hope someone working there will know not to hand me low end, two wipers for same side of car packages. I know the people working here aren't familiar with every car or mechanics by trade, but I'm zero for two now at shopping here and going home with the correct items in one trip.

From the owner: Advance Auto Parts at 15250 Manchester Rd in Ballwin is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Ballwin, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.

These guys are the best. Honest and great service at a fair price on parts and service. Been in…read morebusiness for over 50 years and always ready to help with advice.

They are absolutely the best guys in the business. So kind and trustworthy! Ric Dan and Bob are…read morevery helpful and reasonable compared to the other auto places out there. I trust them 100%.

I was very pleased with the customer service I received at the Fenton Napa! Had to replace my…read morewife's battery - good price and they took care of things right away for me. All I had to do was open the hood! The crew knows what they are talking about at this store.

Bob & Steve are really good guys. They have helped me & my family for better than 10 years. If they…read moredon't have it, they can get it!

I came here after an unfortunate experience at another dealership. The people here are beyond…read morehelpful and most of the staff has worked there for 20+ years. It feels like a family owned business and they wanted me to walk away with a good deal. After looking for a year I finally found a car dealership I can say I trust. I drove home in a new car today and got an amazing deal. If you're in the market, check this place out! You won't regret it!

One thing's for sure, two things for certain -- Tom Calkins is prejudiced. Customer service was…read moredismissive and disrespectful. It's 2026. WE have money too

This review is long overdue, these folks always take very good care of my cars. From the first car…read moreI bought at 17, to my dream cars at 27 I haven't and wouldn't trust anyone else with my vehicles.

I'd left a good review a few days ago and the next time I got I the car, 2 pairs of prescription…read moresunglasses that nobody else can wear - gone. My battery/emergency power charger, gone. My phone charger backup battery gone. Looked in the trunk, jumper cables also gone. Fellas, whoever was in my car during my appointment ought to get another look, because somebody there is a thief.