I needed to have a screw removed from the left front tire of my wife's car and the hole plugged…read more (First, it should be pointed out that Sophia, Mike, who was the owner, and technician Kyle, are no longer at the Whiting CarX. They were the ones who made that CarX great. They cared about the customers and honored their commitments and promises, and appointments. That is no more.) I made an appointment over the phone to have the tire repaired the following day at 8:30 in the morning. I got there at 7:45 am and entered the customer area. I mentioned to the man behind the counter about my appointment and that I would wait for the car. He informed me that there was a car ahead of mine, there was only one mechanic working, and he was not sure how long it would take to get mine done. I told him I would wait for the car and went to sit down in the waiting area. There was a lady waiting for her car to be finished already sitting in the waiting area. I looked for a seat but the remaining seats were covered with floor mats waiting to be put down on the floor. Not wanting to crowd the lady by sitting next to her, I decided to leave. I had the tire repaired by a shop down the street in 30 minutes. I know that CarX corporate had come to the Whiting business and had started making changes to the systems and files that the previous owners had been using. This had really upset the people working there and there was friction going on. Next thing I knew was the business was under new management and the usual workers were gone along with the usual good service and family like atmosphere that had prevailed. I, for one, will no longer have my vehicles serviced there.

When you must return 3 times to the Car X on Calumet Ave, in Whiting, Indiana, something's…read moredefinitely wrong! I paid $782.00 for brake job that was absolutely unacceptable! Twice I almost ran into the car ahead of me! I had to pump the brakes & press them to the floor in order to stop completely! With that being said, I went to Car X 17065 S Torrence Ave in Lansing. There they undone & redone the brakes properly! DO NOT GO TO 1337 CALUMET FOR YOUR CAR REPAIRS.

Sensed a lot of racism my visit here I only say that because skin is a little brown and was quickly…read moredenied service for just a simple oil change but a white man showed up shortly after was greeted with a handshake and helped out with no issue

Andy is my go to guy. He has repaired many of my cars over the years from domestic to import. He is…read morea great guy and does a great job. I always trust him to do a good job and for reasonable cost.

Where can I get started let's see they work is full of crap. How about they broke my subframe bolts…read moredidn't replace it but weld it together now I'm in the process of having to get it redone because of unprofessional work from your employees that does not know how to fix cars. I have to replace everything that you all did to my as of right now please nobody go there. They unprofessional with they work. That is not the only thing that I had to replace from Trust Auto.

Absolute useless establishment with unknowledgeable employees and bull crap excuses throughout the…read moreentire building. They are parts changers at best and only care about money and then deceiving you second. Do not go here!!

The service I requested was a rear brake and rotor change. They were helpful and did good work, but…read morethe wait was very long. Next time I will leave and come back. I think it was a decent value for the job. $85 for rear brake and rotors.

Best car repair in the city! Honest when they can get away with not being honest. Rick has helped…read moreme out in so many situations where other mechanics tried to stick it to me he found the actual problem and fixed it wonderfully at a fair price! He even got me passed on the emissions This shop is a God send if you are like me and don't know much about cars! Never going to anyone else from now on!

Called to have a price for my vans fuel pump to be replaced. The guy told me he needed to have the…read morevan their. I called a tow truck and had them take it to him. He said he had no room for the van I would need to bring it back. Now I'm $100 into nothing happening. I work way to hard for my money to have you put it to sleep.

One of the best experiences I have had My car was misfiring…read moreand shakin because of wires and spark plugs that were old. I was literally passing by the place on my way to somewhere else and was stopped by a traffic light when I noticed the phone number on the side of the building once I decided to call the young man gave me a quick quote that was very reasonable and once I arrived they walked me through a simple process. And the wait was quite quick!! They are very young but eager to help and seem trustworthy in my opinion. A very good surprise for an unexpected car issue.

A honest family owned business that I highly recommend bringing your car to. They do wonderful work…read moreand are fairly priced! A1 in my book!

Really great experience today. I called and inquired about replacing my catalytic converter that…read morewas stolen from my cargo fan. I was told to bring it in for a diagnostic to determine if I needed a sensor replacement too which I did. Best price by far after I called at least 3 other muffler shops. I was on the road and riding after an hour of diagnostic along with installation of new catalytic converter. I strongly recommend Payless Muffler. The owner along with his son were very polite and professional.

Recommended from a Co-Worker and I was satisfied on the first day of getting my car repaired.Very…read moreCaring People! They get the job done and are reasonable in pricing! I don't mind traveling from the South West side to have them work on my car! Miss. Hamilton

The place is an honest and loyal mechanic service shop. My family has gone here for years and they…read morestand by their work. I would recommend this company to anyone.

$160 to mount and balance a set was way too much. Won't be going back. Also cash only when the sign…read moresays they accept debit? I got scammed.

I must start out saying I got out of work at 430 on a Sat afternoon. Discovered I had a flat in the…read moreparking lot at work. Not many shops open at this time on the weekend. Luckily, I had a retired friend who knew of this tire shop and had done business w/ them. I was fighting to get my tire off and luckily after almost 45 min of battle someone showed up w/ a sledge hammer to knock the tire off the hub. I put my spare on and go to this tire place. They were only open till 6 and my retired pal took the tire to their shop ahead of me. When I arrived the owner showed me a piece of sheet metal that was in the tire and he & his son were putting a patch on. They wanted time for glue to dry. I assured them I was in no hurry to leave. They put my spare tire back in the harness underneath and cranked it up to its closed position and locked it up. Eventually the tire was patched and wheel was put on my car & has been fine since. Damages? $15. Good service, price was fine and they put my spare back in place. I told the guy, hey you were worth $20 today so I gave him a 20. Go here. Reasonable & they will take care of you.