DO NOT HONOR THEIR APPOINTMENTS!!! Yesterday, I made an…read moreappointment for 1 pm today to get a wheel alignment. Today, I showed up at 12:40. I was informed that I would have to wait 4 hours, because someone came on before me. It was 3 Charter Spectrum vans. I explained that I had an appointment, but they did not care. I was asked to come back tomorrow. I most certainly will not be coming back tomorrow or ever! The business model has online or over the phone appointment bookings. That is clearly how the business plan is set up. However, the workers do not honor that. It was more important to them to milk the cable company on a four hour break job than to keep a good name for their business. Clearly, there is no point in the appointment system. They did not value my time, so they will never get my money! The worker told me it was first come, first serve. That completely undermines the booking system! I will spend my money at places that value my time and honor their word!!!​

Had my air conditioning supposedly "fixed" here because we didnt have the time to do it or a place…read moreto. After $362 , it worked for 5 minutes!! Now it's really screwed up. They had no idea what they were doing, looking for or what to fix....God forbid you listen to a woman, right? Now I have had to replace the blower, lines, electrical components...everything! What the hell did you do? Let alone every time you take your vehicle in for an oil change, they will not listen to what you want for oil preference ( not all women are idiots and no it is not required to use the "recommend" brand or weight.). Recommonmed is not a requirement! It's a recommendation for a reason, it is also recommended to change at a certain mileage for a reason , i.e. cash cow... I have had cars last up to 260,000 miles doing it my way, not yours!

Don't even bother go somewhere else. I waited an hour and a half for something that should've not…read moreeven taken 30 minutes ridiculous and so I went somewhere else.

Good service everyone was nice, Josh, Gabe, and Eddie all made sure I got what I needed with my…read morecar. They did good even while being understaffed!

I went ot thus place twice for a wheel alignment and they don't do anything to fix your problem,…read morestop hiring sons and nephews, or family members

Had a slow leak in my tire. They got me in right away, found a large piece of construction wire in…read moremy tire, got a new tire, out of there within hour. Very courteous and helpful.

Elke is consistently friendly and helpful. When my tire couldn't be repaired, they immediately…read moreordered a replacement and kept me informed about the delay. As soon as the tire arrived, they called right away--they were genuinely concerned about me driving with a nail in my tire. The customer service here is reliably excellent.

After I was quoted a full price from call center for 2 tires I'm Hammond. The clerk in Hammond…read more still added an additional tax as she said on the tire. She call the Call center and stated they didn't give me a correct price. If you gonna quote a price as he said to a returning customer - then put it in the system as such. Lair.. No stars And the clerk the she did something !!

Update: 16 days after getting my car serviced here, the oil light came on. After paying $90 for an…read moreoil change, I now have to take my car to a trusted shop to replace parts and get the oil properly serviced. I emailed customer service at the same address that replied to my original review- no response. I called and was told this is a franchised location and that the owners would reach out. Management at this location implied I wasn't being honest in my review. A frustrating experience

Been coming here for several years to have tires repaired…read moreAnd replaced! Employees are very receptive and helpful.

Paul and his team did a great job getting me back on the road. It's been over a year and my truck…read moreis still preforming like a new truck . Thanks for being upfront and honest ..

Had work done on my transmission and brakes because I was hearing a rough rumble noise. Two months…read moreafter "repair" that noise came back along with a new high buzzing noise from a tensioner. Now a year later I brought it to my friend mechanic and he just informed me it's the same problem along with some other little things as a result of improper repair. I definitely don't recommend this shop. I put $1300 into a false repair just to put $1500 more into proper repair a year later. Also, what took them over a week is taking an actual professional only two days.

Got the check engine light to shut off. Had to replace O2 sensor in bank 2. Was about an hour…read moretotal. Thanks brothers.

A HUGE shout out to the amazing men at Car Wash Depot automotive and tire!!! I am so thankful for…read moretheir help, quick service, and care of my car! I was leaving for a wedding and hit a curb, so I went to Car Wash Depot with a busted tire and walked in to tell my dilemma! (Let me mention it is 30 minutes before closing on a Friday evening). They quickly looked at my car, changed my tires and had me back on the road in no time! I made it to the wedding on time!! Their service and friendliness is top notch!! Thank you so much!

I trust them with everything related to my car. The owner and the employees are good, honest…read morepeople. I brought in paperwork from my car dealership showing them that they want to do a million things to "fix my car" and explained that I wanted a second opinion. They could have said "yes all of this needs repairs" but instead they told me a majority was not required. They then fixed my actual problems flawlessly. I have been a loyal customer for years and plan to go for many more years in the future. I know there is a negative review on yelp for them, but I would completely disagree! Go and see for yourself! They are the BEST!

Seen this service on an17 you tube ad. So far repairs Are…read moreon spot would use them again.

My car has never ran so good!! They are very professional!! The mechanics are very knowledgeable…read moreand the pricing is great!

Thank goodness for Yelp. I got a call from my daughter about her car not starting. Since she goes…read moreto school in Hammond and I don't live near her school, I was concerned not being able to find a reputable car mechanic. I had earlier changed her battery, but her car still would not start. I found Russell's Auto Repair on Yelp and I drove to their facility. When I got there, I spoke to Michael and told him about the car troubles. He reassured me that he would take care of the car as quickly as possible so my daughter could be able to get back and forth to school and work. He recommended a towing company, and I got the car towed that morning. Shortly after they got my daughter's car, I got a call back from Michael letting me know the problem with it and the cost. Within three or four hours, they changed the starter and went over her vehicle for any other issues. The cost was very reasonable and the professionalism that Michael portrayed was well worth going there. Thank you again for getting us up and going in such a short time. I would definitely recommend this place to anyone that would have any issues with their vehicle.

Great place where I trust the crew. Allied tire was sold and this is the Allied Tire crew. They go…read moreout of their way to help. Just had the brakes done on my grandson's truck today. Quality work, fair price. They got it done today, even though I did not arrive until 10 AM. I am so pleased that my grandson is back in his truck and has no need to borrow mine.

I had a nail in my tire that created a slow leak. After refilling my tire every couple of days, I…read morefinally stopped in one day after work to see if they could fix it. They took care of me quickly at a very reasonable price! I highly recommend them!