1. They put synthetic oil in my teenage daughter's car without asking her…read more 2. The put a reminder sticker on that tells her to change the oil in 3000 miles, even though the manufacturer recommended interval is 10,000 miles. If I hadn't caught this, she would have paid for an expensive oil change seven thousand miles before it was needed. 3. They did not give her any receipt or paperwork whatsoever.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gloucester.

Tires removed off my 6 month old Ram 2500HD and planned on selling as set of 4 with plenty of…read moretread. Came home after camping trip to put on Marketplace for selling and found damage from their tire removal machine, Manager on duty wants to deny it and give me damage reimbursement for now 2 Tires they have depreciated. If you have good tires that are resealable after upgrade, don't go to NBT. Was told to get off lot and threatened with Sheriff being called. Bead damaged were the rim and tires set on their machine. I had said tires were F'd up and never once until threatened with the law for trying to deal with vendor damage and they knew i wanted to sell tires before removal.

Taking my car here three different times for the same issue and still hearing metal grinding…read more Unbelievable incompetence

Today I encountered professionalism which is unparalleled to any business experience I have…read moreencountered in my 8 decades of life. Dealing with car issues is not something I know about, nor have experience with, but was at the point of having to deal with the State Inspection and having to wait for it to be done. The excellent credit goes to one man: Darin Christensen. Darin was the one who set up my appointment at a time to suit me and when I arrived, guided me through the entire process, including walking me to my car in the snow! important to me: very well appointed waiting room... leather sofa and chairs with cushions (not the usual miserable plastic molds) and very clean and calm. Being treated with courtesy, and kindness by a knowledgeable, professional individual. Very reasonable prices.

I got my oil changed here. They were fast, did a great job, and charged me a fair price. I will…read moredefinitely be back!

My go to for all kinds of repair. Pricing super reasonable and they're so reliable. I've had them…read moredo every bit of work I've needed for months, clutch replacement, wheel axels replacement, headlight assembly, tail light assembly, and much more. They work quickly and quality of work is amazing. They've never steered me wrong. Seriously amazing business with great employees. (Also never made me feel like shit about getting all this work done on my 200,000+ mile car that I have an emotional attachment to, like other shops)

This shop was a life saver!!! They found me a tow company when I was stuck at Busch gardens fixed…read moreme car in no time which allowed me to make the 5 hour ride home all reasonable price with great communication! I can't even find service like that in my home town!! Highly recommend

I went to them several times and they were pretty good, had to wait a long time with an…read moreappointment.Then they told me there was stop leak in my air conditioner and it would be 4400.00 to replace it. took it back to dealer it cost 168.00 to fix some one put trash in the line. will never use them again.

Don't waste your time here. I went to see what was wrong with my ac and three different times they…read moretold me they would call me to update me. Every single time, I had to call them first. Finally, they claimed a part was broken, but could not tell me when they would be able to find said part and they would call me tomorrow. At that point, I decided I did not trust what they were telling me and told them I will come pick my car up. Upon getting into my car, i noticed they left trash, dirt on my carpet and inside of drivers side door, and animal hair on my seat covers (I do not have a pet). They do not appear honest, my car was left a mess, and I still had to pay $160.

While my family and I were traveling from out of state, we unexpectedly experienced vehicle trouble…read moreand found ourselves in a stressful situation. From the moment we arrived, Damian and his team demonstrated exceptional professionalism, integrity, and customer service. They thoroughly assessed our vehicle, clearly communicated the issue, and presented multiple repair options without any pressure, allowing us to make an informed decision. Their efficiency, expertise, and commitment to customer satisfaction enabled us to get back on the road quickly and with complete confidence in our vehicle. It is rare to encounter such a knowledgeable, courteous, and accommodating team. Damian and everyone at this Meineke location truly went above and beyond to provide an outstanding service experience. I highly recommend this Meineke to anyone seeking honest, reliable, and professional automotive care. Thank you, Damian and the entire team, for turning a stressful experience into such a positive one.

I recently visited Meineke for a simple service on my car, expecting professionalism and quality…read morecare. What I received was the worst customer service imaginable. Initially, I came in for brake pads and an oil change. However, I received a call from Jeremy, who informed me that they had broken my brake sensor, which would delay my pickup. While frustrating, I thought, "Okay, things happen." Fast forward to the following week when I returned to pick up my car. Jeremy was nowhere to be found, and I was left dealing with a rude mystery man with no name tag. He claimed that my calipers had been replaced, which I knew was false. As we reviewed the receipt, I noticed I was being charged for the brake sensor that they broke. The mystery man insisted that I had to pay the full amount and promised to call me the next morning after he spoke to the service staff. Spoiler alert: no call came. When I reached out the next day, Jeremy refused to answer my questions, and Daniel acted as a middleman, spewing blatant lies. He claimed the sensor was never broken and that they had to "move numbers around" on my bill because of an alleged discount. To top it off, he had the audacity to say that the sensor was already broken when I brought the car in, despite Jeremy's earlier admission of their mistake. The brake light had been off prior to my visit, so Daniel's excuse made no sense. After refusing to talk to me directly, I was told, "Do whatever you want! Call corporate, it doesn't matter; our business is done, and your money is spent." This was said by Daniel, with Jeremy coaching him from the background. I paid over $1200 for subpar service and left feeling disrespected. As an active duty Air Force officer, I expected better treatment from a supposedly reputable establishment. I would not recommend this Meineke location to anyone.

Very poor customer service. On 30 April 2026, I had oil change done but they charged my credit card…read morefor a different customer. They promised to give me a refund right away but in vain. I've been going there like on pilgrimage several times a week, keep calling but get nothing but promises and excuses. Three weeks later and I still didn't get my refund.

After getting my oil changed it made a terrible noise l went back they said that they did what they…read morecould. I left 10 minutes later my car was destroyed by a fire. Never use them again it was a engine fire. Not a word for them. Never again

Oh Dwayne and Seth and Andre took such good care of us!! Lickity split and so friendly bonus, they…read morehave a machine/container that pumps the oil out, so you can see the process!! I'm bringing my son next time, he will have a blast watch them blast out all the old oil

Plan on waiting 60-90 minutes before you are even in the bay. This is the second time this has…read morehappened here. Definitely won't ever be back.

I came in for an oil change, simple as that. They sent coupons in the mail. I made an appointment…read moreearly in the morning, yet still waited over an hour for an oil change that should have taken 20 minutes. The mechanic finally came out and told me I was "6k miles overdue on my spark plugs" I told him my REGULAR mechanic just changed them maybe 2 months ago. This was the first red flag, as a woman by myself I could sense they were trying to upsell me on something I didn't need. Then he goes on to say I have an oil leak--the worst/hardest kind to fix, and gave me a quote of over $1000. I had just in the last few months had a lot of work done on my car, diagnostic as well, and found it pretty convenient my regular mechanic didn't catch an oil leak but they somehow did. I declined the estimate, took my car home and spoke with multiple mechanics. I let cardboard sit under my car for several days and not a drop of oil appeared. At the advice of my mechanic I also let my engine idle for 15 minutes with the cardboard underneath, as he said some leaks do not drip until pressure builds in the engine. Still NOT A DROP! He explained to me that companies like HARRIS send out these coupons for oil changes to get you in the door, and then upsell you on all this work you don't need. They make very little money just doing oil changes all day why else would they practice business this way when they are a full service garage? I will NEVER return, and shame on them for trying to scam a young woman by herself, just trying to get her oil changed for a good price.

Very pleased with my service. My 2010 MDX needed to have a fair amount of service oil change, tires…read morerotated and balanced, new plugs, plus other things and they did an outstanding job getting everything done and at a reasonable cost. Thanks for doing such a great job.