We just had bought new lights for our truck and we needed light bulbs. The manager helped my…read moreboyfriend out with finding some. My boyfriend showed him a picture of the plug and the guy told him the plug was wrong. He convinced my boyfriend to buy totally wrong bulbs because he said he was right. No return policy was mentioned. We took them home and took them out of the package to put them in and they were in fact wrong. We immediately brought them back and they YELLED at us saying he told us that we couldn't return them, when he never did. When we tried to reason with him he continued to yell at us like we were idiots. We just want our money back and now we're driving to Lawrenceburg to return them. Very dissatisfied with the service and the way they treat their customers.

Do an advance booking for this place. They also provide you with a video of your vehicle describing…read morethe condition of the tyre and brake . There is also Sam's club right next to this place . So every time I go here for oil change, I just leave my car here , do some shopping in Sam's club and be back

I purchased two 28" Bosch wiper blades from the Frankfort location, and the experience was…read moreextremely frustrating. Both boxes were labeled as the same model and looked identical, but the blades inside actually had different hinge designs. That wouldn't have been a problem if the correct adapters had been in the packages. Unfortunately, the first package contained a bunch of random parts, but the adapter that fit my car didn't even match the hinge on the blade. When I opened the second package, it only had three parts--and none of them worked with that blade's hinge either. It seems like returned merchandise is being put back on the shelf without anyone checking whether the correct parts are inside the package. Customers are being charged full price for items that are incomplete or mismatched. This created a lot of unnecessary hassle for what should have been a simple purchase. Very disappointing experience.

Excellent Service and Selection. Tested and Replaced our Battery free of charge and recycled the…read moreold one for free. They found the right windshield wipers for us and replaced those for us too. We were in and out in under 20 minutes. It took us longer to make our selections than it did for them to perform services. Really appreciate their kindhearted, hands-on care!

I was STRANDED!! Really Stranded trying to get home to California from Ohio.... Hit 2 Dear and…read moretotaled my Van. These guys are my nights in shining armor! Had it fixed and on the road in less than 8 hours same day. Saw a girl traveling cross country alone, in a jam, and went above and beyond. Super great people and Extremely cheap prices. Made some new friends for sure that day. Got to learn a little too. I would recommend this place to anyone. Can not speak more highly. I really cant. Thank you a million times over!

Armando was really respectful and even went out his way to find answers to my question. I really…read moreappreciate it and definitely will b back to advance auto parts. store#8085

I've gone here a few times for advice/parts. The staff is always very friendly and helpful. I…read morepulled in today on my lunch break to have my battery checked. Ron stood in the rain and also checked my alternator and starter. I would have no problems recommending this store on Versailles road to anyone who needs auto parts and/or advice.

Bought new tires for my truck and even paid extra for the road hazard warranty 2 different times I…read moregot a nail in a tire and both times they were to busy to take 5 minutes to plug the tire begging them just to put air in the tire so I could get home or letting me put the spare on the truck and leaving the tire for them to fix the next day they wouldn't do it. But the were able to take my money for the warranty that I paid for.

Cons: took my vehicle in for some work that cost quoted me $950, they went ahead and did oil change…read more(80) and coolant flush $180) that I didn't authorize. Charges ended up being $1,220. My check engine light came on the day of and took it back the next weekend when I had time. They charged me $110 for diagnosis because the check engine light was not related to the $950 work the week prior. They didn't know the check engine light was or was not related until they hooked it up. Took 5 min or less(something autozone does for free) and charge me $110 because the engine light coming on after their work was not related to fix. I am not okay with this. Mechanics get a bad wrap, it's not for the good work they do it's sneaky and dishonest stuff like this that leaves a bad taste in your mouth. I'll be taking it to autozone for FREE diagnosis from now on. Pros: pretty good service, oil changes, new tires etc

have spent over 3500 this month alone with them and couldn't even get help finding a radiator hose…read morefor a truck I'm building the manager bill refused to help me find one said if it wasn't in the computer would offer no help went to auto zone we found in 5 mins the worst customer service I have ever seen will not be back

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Frankfort towing was there quicker than I expected them to be. They were very professional and…read morecourteous, taking extra precautions with my vehicle. Definitely nice when you're in the tough spot of needing a vehicle towed. 5 stars will use them again

From the owner: You can count on us when your vehicle is down. We offer flatbed towing giving your vehicle a better…read moreride to your local mechanic shop, flat tire change, jumpstarts, lockouts, and gas. Don’t feel left stranded. Our phone is on 24 hours a day and you’ll always be greeted with a friendly voice and tow driver. Call or text us now.