These guys give great service. I had a difficult battery to replace and they worked on in for…read morenearly an hour without complaint.

Tuesday, July 15, 2025. Perhaps the rudest sales lady I've ever encountered. Absolutely no…read moreinterest at all in helping to locate an item. She must truly hate her job. I'll never be back.

Great selection of parts. Fantastic staff - always ready to…read moreassist you. They even do brake disk and drum resurfacing onsite, as well as some other services. Their address is Southland Drive not Sland dr.

I forgot his name (this was a few weeks ago) but there is a manager here who took care of me while…read morehe was taking care of another customer who's need was taking some time to fulfill, he found the windshield wipers I needed, got them for me, they were also buy one get one free, and even installed them on my car for me in less than 5 minutes. The customer service was spectacular I will be coming back for all of my car needs.

We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them…read moreenough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent months putting more money into repairs than the car was even worth, so this was a huge deal for us. From the moment we met Drew "The Car Dude" North, everything felt different. He genuinely made us feel comfortable, cared about, and understood throughout the entire process. He never once made us feel pressured or treated us like just another sale. He listened to every concern we had, answered every question honestly, and took the time to really talk with us instead of talking at us. You could tell he truly cared about helping us find the right vehicle and making sure we felt good about our decision. He was so personable and easy to talk to that it honestly felt like we had known him forever. We cracked jokes the whole time and somehow he turned what should have been a stressful experience into one that was actually exciting and enjoyable. That meant a lot to us considering how anxious we were walking in. We ended up getting a 2018 Toyota RAV4 Hybrid and we absolutely love it already. Drew even went above and beyond to make sure the vehicle was ready for us that same day even though it had not been serviced or detailed yet. The amount of effort, patience, and care he put into everything truly stood out. Also huge thank you to Steve in finance. He was amazing to work with and helped make everything smooth, easy to understand, and stress free. The website was easy to use, the reviews were great, and after experiencing everything ourselves, I completely understand why people speak so highly of this dealership. Thank you all for making such an important moment in our lives feel exciting instead of overwhelming.

The good: Charm is efficient and makes an effort to make the experience expedient. The service dept…read moreis great. The Bad: There are literally door handles on every single door here. There is not one hand sanitizing bottle in sight. Plenty of sales people walking around, wanting to shake your hand. There is a whole entire restaurant in there. Is hygiene not important any more?

I called about my radio not working, and the person I spoke with had an attitude and just told me…read moreto go to the dealership. I wasn't satisfied at all with the customer service -- there was no effort to help or even explain my options. Definitely expected more professionalis

Best car audio spot in Lexington. I've been doing business with Harvey for over 30 years and the…read moreservice and sound quality at Autosound is unmatched. Attention to detail is what matters most and these guys get it. No, you may find a cheaper alternative out there. You will not find this type of quality fit and finish anywhere, but Autosound.

First I live in Indiana so i'm not a regular customer but I would be if I lived in Lexington. I was…read moredriving from Florence S C to Bloomington, In when my oil pressure light came on. I stopped and checked the level in my 2014 Outback and it was low so I added a quart. I was distracted by another person having car trans I neglected to put the filler cap back on. My oil light came on again and I should have stopped but instead I called the nearest dealer which was Quantrell and they suggested I come in. Even with a computer problem they got my car in and quickly found the problem that I created. The engine, under carriage, and tire were dripping oil. They took it outside to spray off the oil and top off the oil. I was happily surprised to find that there was no charge for their services. I guarantee you that my local Subaru dealer wouldn't have been as accommodating or generous.

Dropped in to the Quantrell Subaru shop while traveling cross country for fluid top off and air…read moretire pressure check. They could not have been nicer, more professional, cheery and prompt with the service. Really appreciated this level of service -- but then again, this is our 4th Subaru so we wouldn't keep coming back to the brand if all the different service vendors across the USA weren't so great.

Don't go to this guy I had him give me an estimate on my car and he told me it was going to cost me…read more$800 skeptical I went to someone else and they fixed it for $350 this guy didn't even look at my car and shot me that price this guy is sketchy at best . As a grandmother with cancer in the middle of radiation and chemotherapy I felt he's trying to take advantage of me and I'm a 94-year-old great-grandmother with cancer in both eyes and a colostomy bag that leaks Sincerely LN

Great service and good work fixing my wife's very old (2001) Jag. Very friendly staff on top of it…read moreall.

Excellent service, polite,and professional. Gave me a two hour window, lol, to have it done. They…read morefinished in about an hour and a half. Additionally gave me 10% discount for military. Thank you kindly and I appreciate the quality workmanship and no BS. If you need a tiny, or other services don't hesitate to utilize these awesome guys.

I went to the shop to get an estimate on how much it would be to put on a tailgate lettering on my…read moreF-150. Guy at the front desk says $50 cheapest in town. I then had to purchase the tailgate lettering myself. I brought my truck back in after it arrived in the mail. They put it on and charged me $120. $70 dollar difference lol When you get a quote from this shop make sure to get on paper

Great service In and out oil change. I would recommend using them. Worked on several of my rides.read more

This diesel repair shop believes in good customer service and they show it. While traveling through…read moreShelbyville our diesel truck began to have issues. AJ diagnosed the problem over the phone and took our vehicle in the next day. By the end of the day our truck was repaired. A week later AJ called to make sure everything was okay. This is the kind of business I'd like doing business with.