The staff act like you're putting them out if asking them for help…read more Skip this and go a bit further south to the AutoZone where the they are much more knowledgeable, friendly and helpful. The selection of parts is also better.

Awesome, quick, friendly and very knowledgeable about cars and their parts…read more Our passenger side mirror was wobbly and I told my husband as a woman I had used their experts before. They came through again, removed the mirror gently and told my husband what to do and how to reinstall it. Very satisfied with their service. We visited different auto parts place prior to this visit and they hadn't a clue.

All of the employees especially Robert had a snotty attitude. Would not recommend at all.read more

Went to buy a new battery and the service was quick and helpful. They wanted to get me the best…read moreversion and even did research to make sure that was the best option for my car. Definitely will be visiting this location again!

When you ask how their day is going and they are so stressed that their answer is busy what do…read moreneed. Might need a little more help.

I would give a minus if i could. My sister and I were stranded in a parking lot across from Advance…read moreAuto Parts. Right at 9 when they opened we walked over. We needed fuses. We asked the first gentleman and all he could do was point and give isle number. We tried to figure out what we needed. I finally had to ask the other gentleman if he could step away from the counter to help us. I think I interrupted his day. Mind you this was 9 am. No one else in the store!

I would like to shine the light on Bruce. He is absolutely a great sales person. My truck broke…read moredown today and I didn't think I would be leaving there anytime soon but huge thanks to Bruce. He was extremely helpful saved us time fix the broken part and got us out in time. I am truly thankful to him and appreciate what he did for us today. Bruce! Once again, Thank you from Jesse Trucking Inc. We need more sales personnel like you!

Very good mechanic s, Bruce is a very good and helpful sales man , greatly appreciate your help…read moreguys!!!!

I made a mistake and purchased a car for Elko Toyota. Long story short its 7 months later and I…read moredont have a second key fob for my brand new car. They ordered the key fob and told me I have to pay for the key fob again if I want my fob that I already paid for. Avoid this place.

Not even one star! Our car broke down yesterday, so we left it at the Elko Dodge dealership with a…read moretow truck overnight. We left a note explaining that oil was leaking from the car and it was emitting smoke, emphasizing the urgency of the issue. When we arrived at the dealership the next morning, DANIEL at the service greeted us and seemed to mockingly inform us that none of their technicians were available to inspect the car. He also mentioned that the engine might be beyond repair due to the extensive oil leakage and casually offered to buy the car for a mere $4,500, almost jokingly. (Btw the car is dodge ram srt 10 with the viper engine) :))))))) Undeterred, we searched for a mechanic online and discovered Grease Monkey, which had received excellent reviews in Elko. Despite Daniel's discouragement, we decided to give Grease Monkey a chance. Fortunately, Brady from Grease Monkey went out of his way to come to the Dodge dealership to assess our vehicle. Following his inspection, we had our car towed to Grease Monkey, and we had an excellent experience with them. In stark contrast to our disappointing encounter at ELKO CHRYSLER DODGE JEEP RAM, Grease Monkey delivered exceptional service. They prioritize quality service over profit, making them a highly recommended choice for car repairs. Finally, I really wanna mention this to Daniel, I hope one day you learn that you are not supposed to mock a costumer especially when they are need of your help by offering to buy their car for cheap because it broke down. And I hope the dealership owners can read this comment!!

always done great work for me ! i can get in when I need to and they don't do work when it's not…read morenecessary!

Reliable fast friendly service. Have had these guys work on several vehicles. From…read moretroubleshooting, repairs, and maintenance service. Always been fair and reliable.

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.