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Walmart Auto Care Centers

1.0 (1 review)
Open • 7:00 am - 7:00 pm

Services - Walmart Auto Care Centers

Fuel system cleaning

Oil changes

Auto battery or electrical system repair

4 More Services

Tire balancing

Tire installation

Tire repair

Tire rotation

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7 years ago

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Express Oil Change & Tire Engineers

Express Oil Change & Tire Engineers

(7 reviews)

The staff I encountered were very friendly and professional, which is why I'm giving two stars…read moreinstead of one. Unfortunately, the rating reflects my overall service experience. I had one procedure done and was quoted three different prices. After discussing this with the manager, we scheduled another service based on his guarantee that he would make things right. The service was supposed to take 4-5 hours, but my vehicle ended up being in the shop for almost two full days. Parts had to be ordered, yet I was never called when they arrived, even though I specifically requested updates. When I dropped my vehicle off at 8:30 AM for the second service, I again asked for a midday call so I could plan around pickup. No one called. I finally called at 3:00 PM and was told the wrong parts had been ordered and nothing had been done to my vehicle, leaving me without it for yet another day. I live quite a distance from the shop and requested updates multiple times, confirmed my number, and spoke directly with the manager, but I never received a single call. For simple oil changes they may be efficient, but for anything beyond that, don't expect communication and plan on being without your vehicle for at least a couple of days.

This has been my usual oil change location since I moved to Defuniak about 3 years ago. I've always…read morehad great customer service, a super smooth experience, just no issues all around. In October 2024, I went to a different oil change place (Take 5) in Niceville, as it was close to my work. They threw a fit about putting my skid plate back on, saying it would "take a really long time". I asked that they still put it back on and I was willing to wait. Fast forward to this evening, February 5, 2025, I went here to Express for an oil change. Everything was fine, Anntwon was friendly and a great help. Once they were done, the tech doing the oil change, Travis, came to let me know that 17 of the 26 clips holding on my skid plate were missing. I knew exactly what had happened, Take 5 took it upon themselves to put on the bare minimum and chuck the rest. Travis was kind enough to tell me exactly what to get from the auto parts store and told me to bring my vehicle back and they would put them back on for me. I SINCERELY appreciate his willingness to help clean up someone else's mess and to make sure I knew exactly what to ask for at the auto parts store. I will most DEFINITELY continue to come here and only here for my future services. The staff here are polite, professional, and most importantly I trust them. Shout out to Anntwon and Travis for taking care of my vehicle and me this evening. You guys are very much appreciated!

Precision Tune Auto Care

Precision Tune Auto Care

(29 reviews)

I am truly surprised by all the positive reviews. Yes, Kayla is very friendly and seems to know…read morewhat she is talking about. It seems like the day I went in (31Dec 2025) for a normal maintenance checkup, they had inexperienced teenagers working. There was some misunderstanding of what I was there for. I showed Kaylyn my maintenance schedule which was to check fluids and whatever else and tire rotation. My schedule maintenance light was on and the tire pressure in one tire was a little low. After a long wait, Kaylyn said the car was in excellent condition and didn't charge me anything. I get in the car and my maintenance and tire pressure light were still on and I got a strong smell of oil. A couple of days later, I am driving around town and had to turn off the heat because the oil smell was so strong. I got home and looked under the hood. The oil cap was missing and I now had oil on the engine, underside of the hood and on the outside of the car on the passenger side. It makes no sense that they took the oil cap off. That tells me that they topped it off. They do not carry the right kind of weight that my car requires. I bought an oil cap and went back to Precision. Kaylyn looked at the notes the mechanic made and the notes indicated that they did not do anything or that the oil cap was missing. Of course it wasn't missing. She was baffled as to what happened and assured me that they would not do anything to the car without getting the okay from me, including topping of the oil. Then why was my cap missing, why oil on the side of the car and why when I got into the car it had a trong oil smell that did not go away? She said they could not do anything about the oil on the engine and hood. She offered to order the correct oil and provide a free oil change. Right, there is no way they are touching my car again. An update: Today Precision customer support called me. They were trying to make my experience right by offering to reimburse me for my oil cap and to have the engine cleaned. The oil cap was maybe $12 so I was not going to worry about it. I do not want to take it back to Precision to get the engine cleaned and I am not sure where to take it, so I will do it myself. Unfortunately my review may have gotten the manager in trouble. I did not want that and I feel awful. It appears she had inexperienced workers that day and her hands were full. But I guess her telling me there was nothing they could do about the oil on the engine was not the correct statement. Thank you Precision for trying to make it right.

Here once again working with Susan and her team. I love the way she makes me feel like family. They…read moretook special care of my car with oil change and tire rotation. Susan also gave me a great deal. I highly recommend these guys for all your vehicles maintenance. Thank you Susan

Walmart Auto Care Centers - tires - Updated May 2026

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