I've taken my BMW to L'Orange 3 or 4 times over the last 5 years and received excellent service,…read moreCompetent, honest, and reasonable; what more can you ask for.

My partner got stationed here in Florida, and after moving down here, I was looking for a mechanic…read morewho works on European cars. Back in March, Nextdoor recommended this dealership, so I reached out to schedule an oil change. I called again in May and never received a response. I've also called multiple times last month and again this month, leaving voicemails, and they still haven't returned my calls or responded to my emails. As someone who is new to the area and a military spouse, this has been extremely frustrating. If you're new to the area or military, I would definitely recommend finding another shop. I've now had to drive all the way to Pensacola just to get a simple oil change, which will probably end up being cheaper than dealing with a company that won't even return a phone call. Very disappointing experience, especially for someone just trying to find a reliable European car mechanic in the area.

I was a walk-in with a leaky tire. The folks were great. They took me right in and fixed my tire in…read moreno time, and charged a fair price. Thanks!

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.

Honest work at a fair price. Brakes, a fouled windshield sprayer and routine maintenance all done…read morequickly and well. I'll be back again.

Troy and his crew are top notch. I have taken both our vehicles there for routine maintenance…read more outstanding work at a very reasonable price ! highly recommend them.

Our truck would not start in front of Publix in Freeport last week. several people tried to help…read morejump off battery, no luck. We drove to several businesses with again no luck. Looked like a tow fee was the only option until someone at our last stop suggested a mobile repair service. Before we go any further my phone service and my husband's phone service was all messed up, could not receive calls, only texts, so we would have to carry phone around and hope we heard it ding. Well anyway, within 30 minutes of contacting Juan Charles, he called us, worked us in on his schedule, and met us at Publix. (Problem was starter and battery.) He saved the day and was fair with cost and beyond excellent with cust serv and reliability. His number is programmed in my phone and should be on yours!!! 6 stars out of 5

It is my hope, that by posting this review, you will consider my ongoing experience with this…read morebusiness when considering a reputable auto repair shop. My repairs begin in June 2023 when I dropped my Jeep off for diagnostics of a knock sound in the engine bay; here is what followed. June 5, Dropped Jeep off. June 9 said engine was bad. August 5, told repairs just began. Aug 9, told oil dipstick tube was broke - this happened during the engine work. . Aug 12, told both valve covers were bad, $360 to replace. Aug 14, Juan's Auto calls about valve covers stating "I do not buy cheap parts off amazon" and he used what dealership would use at a cost of $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused at least some of the bolts because in the old engine, two of the bolts were larger and cut to size and they were reused when the new covers were installed stripping out the threads on two of threaded bolt holes. Aug 21, Juan's Auto said I needed a new AC blower motor with resister, said the entire AC system was bad and you needed an AC compressor kit and a new condenser. Aug 22, I ask Juan if they were sure AC system was bad, it was just 10 ,onths old, I ask if it was holding a vacuum, no reply. Aug 30, I ask again if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined the full AC replacement. After picking the Jeep up I took it to another shop where they confirmed in a few minutes that no part of the AC system was bad other than the compressor high pressure line which appeared to have formed a small crack where it was laid over in the engine bay during the engine work. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I'm done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply. https://youtu.be/fS8Y9-NNm1c

I highly recommend this company. The owner and employees were extremely kind and helped me…read moretremendously in a timely manner. I made the call for a tow around 2:30p.m and the truck driver was called immediately and delivered my truck to the destination extremely fast and even sent a picture once the job was completed.

I broken down at gas station, walked down to Eastern Wrecker see if someone could rescue me, they…read moreimmediately walked over N.A. fixed my car in minutes and refused to take any cash as I was so appreciative!!!! Best service even when it doesn't matter!!! Great people!!!

I had the pleasure of having the folks at Gil's repair my Ford Focus. The car had quit on me while…read moreI was driving to Panama City. I had my car towed to Gil's and called them to explain what had happened before getting towed. I was told they might not be able to get to it until the following day. Gil met me after we arrived and the mechanics were able to get my car out of "P" when offloading it from the tow truck and made a quick assessment of the problem. I was asked if I needed a ride anywhere, but my wife was 15 minutes away. They called me when the repair was complete, sooner than the expected date, and at a reasonable repair cost. When I asked about the repair cost, the receptionist reminded me there was a 4% add-on charge for Credit/Debit card use. This is also displayed at the window. I would recommend cash payments for very costly repairs. When I picked up the car, I was shown the part that caused the problem and they explained the repair. They also told me to bring it back if there were any issues. The staff is friendly and accommodating. I recommend Gil's Auto Medic to anyone needing car repairs. Though it is an hour away, I will return for future car repairs.

Gil is one the best dudes and mechanics I've met. He was prompt, cordial, polite, professional and…read morethe service he provided was top notch. I was driving from Boca Raton to Pensacola and had a problem with the brakes and had to make an emergency stop here. They diagnosed and fixed the issue quickly and had me back on the road in no time. Excellent service! Highly recommend!

The Sud Stop Car Wash is *chief's kiss* They hand's down…read morehave some of the friendliest and most diligent employees. Always such a pleasure to go through for a wash. Such smiling faces. They do not miss a beat. Especially Christian Ehrenfeld! Very sweet and always going the extra mile. Makes sure I have everything I need and always offers to help.

Hate to give bad reviews but here goes with my experience with the new sudstop carwash in DeFuniak…read moreSprings. First of all I got their premium carwash deal. It never got the back of my van clean. Ever. IT didn't even look like it had been washed on the back after going through 2 consecutive times through. I decided to cancel my membership online and was offered an additional 3 months at half price. I decided to take it. I received a confirmation email that i would be charged the amount of $22.43 for the next 3 months. I noticed a few days later that my card was charged over $48. Since there is no contact number on the website I used the contact form to try and get resolution to the issue. However the contact form does not work once you fill it out and hit the submit button. After trying to get the form to work over 50 times in 3 different browsers for 2 weeks I only get error messages telling me to "try again later". Finally i find a phone number for the local wash after an online search. Nobody answers. Eventually over the next few days I catch someone and explain the situation. I am told that they do not offer refunds! Mind you I just want charged the agreed on amount. They offer no support. No phone number to talk to anyone at the corporate office level (only a young kid at the local wash). I ask to speak to someone in the chain of command and am denied. No way to talk to anyone over this teenager at the local wash. I decided if this is the extent of their customer service to cancel my account and use the other carwash in town (Take 5 Carwash) and would recommend you do that also. Of course I was not refunded my $48.

Very clean and fast service. Always checks fluid levels and resets next time for service. Very…read morefriendly and kind. love doing business with local folks. I would highly recommend.

First time driving in for a quick oil change. They were very friendly and completed the work…read morequickly. The price was comparable to the average price these days for an oil change. Thank you Wayne for your great work and for your patience in figuring out how to reset the oil change due monitoring.