Had a terrible experience at Take 5 down the road - left and came here and what a difference! We…read moreuse Valvoline in NY and they're always great. Same thing here, polite techs, fast and easy, no pressure to buy additional services.

If I could've given zero stars I would've. The store location is at 1505 Finley Ave. in Davenport,…read moreFlorida. I contacted the 800 number for Valvoline to get involved. The manager of the shop Kiante called me. I've been going to Valvoline since 2023. The last two times I went to get my oil changed. I noticed the car shaking and moving really aggressively, and sounds of a ratchet gun. When I question them, they said that the drain plug was a little tight to not worry. The last time I went was the same issue, and I started to really pay attention what was going on. They started draining my oil from the top of the engine. I do not remember the person that worked on my vehicle but they said that it was normal to suck it out from the top of the engine. Last week when I spoke with the manager Kiante, he said that they do oil changes from Jeep grand Cherokee's from the top of the engine all the time and that's how it's done. This is a lie. My dad owned an automotive shop my entire life up to 2020 when he passed away. I know this is not true. When I questioned him, he asked me if I was calling him a liar. I said you're not telling me the truth so I guess you are. I thought it was really unprofessional and from that point on the conversation went bad. The manager was yelling at me and speaking to me in a very unprofessional tone. He claimed that it was not them that stripped the drain plug and he refused to take accountability. I know that Valvoline is responsible because that is the only place I ever took my jeep to have an oil change in the last 3 years. I told him I didn't want to speak with him anymore that I'd rather speak with his area manager,(Sean). The store manager then told me that he's gonna look at the video and he'll show me what happened underneath my engine. All I really wanted was for them to replace the drain plug that they had stripped. At this point, I don't trust nor believe anything He says. I've been waiting six days for Sean to call me back. Now my faith and confidence in Valvoline technicians to do the right thing is gone. I went to a local mechanic who told me that the drain plug was tight and so hard that it took him a while to get it out. He said it was way over tightened. A new drain plug cost only nine dollars and change. I got a new oil change. I had to go through all this aggravation for a nine dollar drain plug. I really think that upper management should look into these two managers and see how incompetent they are acting. Looking at past online reviews of this shop I see that there has been similar problems in the past. I can honestly say I cannot recommend Valvoline anymore especially the one at this location.

I had a few oil changes, new tires, balancing and alignment. The shop is only a couple of years old…read morebut it might one of the best shops in Central florida. It's always very clean and organized, you are greeted immediately and usually someone helps you right away. They give you solid and friendly advice without any pressure. I will be coming back as long as I live in the area. The prices as good or better than anyone around and shopped online and compared a lot before buying new tires. Their website is also far and above the best compared with the competitors. Easy to schedule and reschedule services, easy to select them. Lastly its a great location that also has a Publix, McDonalds and a UPS store

Great customer service, friendly staff…read more I came to get 4 new tires installed, including balancing and alignment. I received good service at a fair price. I love that tire rotation is included in the overall price. I was also able to bring my laptop and set up shop in their workstation area. The location was quiet and I was able to work while I waited. Overall I was satisfied with the work that was done to my vehicle and the price I received.

Excellent prices, expert friendly service. I will definitely go back. They were able to complete…read morethe job in a few hours.

Dee and his team were extremely helpful. They were priced well and charged us half of what a place…read moredown the road was trying to charge us. They knew exactly what tests to run to make sure the problem was being solved. Their team was also very friendly and accommodating. So glad we found our go to auto place now!

Not a lot to say other than a 2:30 appointment turned into a 4:58 completion for 4 new tires. Were…read morenice but no real sense of urgency. I'm glad I didn't have any other things pressing. I was second after another person. Not sure what took so long. The waiting area was not too crowded as there was only a few chairs to sit on anyway. One tip.... I checked online price and it was $40 cheaper than if I would have gone into the store. I called to make sure the tires were in and asked the price. So I purchased online and set up the appointment. That was the quick part. I should have dropped the car off but oh well. Gave me plenty of time to write this review!!

On Wednesday August 23rd, I decided to make an appointment at pepboys to get my tires changed…read more Little did I know that a simple job would take hours. For one, why is it that I made an appointment at 1:30pm, and it's 3:30pm and I'm still sitting here? That makes zero sense. The floors are absolutely disgusting, the AC sucks, and the customer service is horrendous. Almost 80% of the window blinds are broken as well. Almost $500 I'm paying for the absolute worst experience. I will never come back.

Would give zero stars if I could. We pulled in and a car turned around and left so we pulled up…read moreinto the spot that car left. My daughter recently moved to the area and are not familiar with Take 5, not having this chain in NY. A guy came over and asked what he could do for us so we told him we needed an oil change. He was literally looking down at my daughter from his almighty High Horse and in an incredibly condescending and overtly rude tone told her she needed to back up and switch spots with another car because they had gotten there first - which would have been fine. No one would have taken issue with a polite request to move; this was anything but polite, and how tf is a guy working at an oil change place we've had zero experience with talking to us with such disdain and disrespect? We will *never* go back. There's too many oil change alternatives nearby. This pathetic and miserable guy needing to feel important just lost you business. Valvoline is a mile down the road and the complete opposite to this dump. There's more room for cars so you can wait until an attendant comes to tell you which bay to go to. Ironically once we pulled into the bay, the tech told us very kindly she had to go help the car next to us because he was brought in before us. Easy to be polite and respectful- Take 5 take note.

This place is amazing! Pulled up today and both Matthew and Nicholas were there and provided…read moreimpeccable customer service! Pulled up and Matthew greeted me with a nice ice cold bottle of water to start. The $25 off coupon was very helpful towards my service. He reviewed the fees before getting started. And I was in and out of there! They cleaned my windshield and they offer free oil top offs within 3k miles or 3 months so I'll definitely be back!

$$128 for a oil change is outrageous when you have workers that are coming out of cars that smell…read morelike marijuana to work on customers cars!!!!Happy I didn't get my oil change done here. As I drove off, a worker was coming out of his car and you could smell a strong odor.

I was the first customer of the day at Strickland Brothers, and the experience couldn't have been…read moreeasier. The team was friendly, professional, and had me in and out in about 10 minutes without ever leaving my car. They even topped off my fluids and did a full service inspection at no extra hassle, which I really appreciated. Everything was explained clearly, and there was zero pressure to buy anything extra. Quick, convenient, and honest service -- I'll definitely be back for my next oil change!

I came in for an oil change. While I was there they found a few problems with my car. One of which…read morewas safety related. They took the time to explain the problem, show it to me, and gave me a really great price on the repair just so they knew I would be safe. I called another repair facility and they wanted DOUBLE what Firestone charged me. I am a customer here for as long as I live in the area.

I went to align my tire to balance it and when my car came out my car was scratch on the rim and…read morethe employee and the manager wouldn't admit that they hit the curb and they denied it, the scratch is fresh as you can see in the picture. would not recommend this place.

Amazing service! We are regulars at this location and the team are always friendly and…read moreaccommodating.

After going to this shop two times to get something fixed, I left with new problems both times…read more This shop has horrible malpractice, and I will not be coming back cause now i have to pay more money to get my new problems fixed following their work. My battery replacement left me with a broken hood lever right after, and my oil change left me with a major coolent leak right after. Please avoid coming here if you value your cars health.

Kind and friendly people. And professional…read more They took me in without a appt. Car was checked and different liquids changed in a short time

Never had an issue with the north location. Recommend them 100%! Brakes to check engine issues.read more