Kind and friendly people. And professional They took me in without a appt. Car was checked and different liquids changed in a short time read more

Never had an issue with the north location. Recommend them 100%! Brakes to check engine issues.

Great service great prices, always there to help you out , all of these guys work very hard to please

We came in from out of town for a little vacation and the AC went out in our van, Julio guaranteed us that we would be back on the road in two days (the end of our stay) and kept his word with quality parts and excellent craftsmanship with a reasonable price! Thank you to the crew at Tuffys for everything! Highly recommend this place read more

Terrible quality service with no integrity or honesty. They do poor quality work, do not stand behind their lifetime warranty, don't value your time, and give you the runaround. Julio to be specific. I had trouble with the brakes on my vehicle after driving from home to Florida while on vacation with my family. Normally I would do my own brakes as it is a very easy job if you have a little mechanical ability. I shopped around and decided to go with Tuffy because of their well advertised lifetime repair warranties. I was told by Julio that I had 8 items that needed repaired or replaced-typical gouging that are common for repair shops. Having grown up on a farm and knowing my way around vehicles, I only had the rear brake pads, rotors, one caliper, and one rear axle seal replaced-all parts they purchased across the street at AutoZone for about $100.00. My family and I were stranded at the place we were staying with no transportation while waiting for it to be repaired. It took a day longer than he said it would. When they finally finished and drove up to drop it off, I could smell something burning. The rotor they just replaced was glowing red hot! They drove it back to their shop and I had to wait another 2 days before it was repaired properly. After everything was finally completed including a brake fluid flush, the total bill was over $1,140.00! Since that time the brake pads, rotors, and caliper have failed twice and the rear axle seal they replaced is leaking again! When I called to get it repaired under their lifetime warranty both times, I was given the run around and excuses by Julio. He said I had to call their corporate office but when I did so, I was told no, that is handled directly by the repair shop. I called Julio back and he reluctantly agreed to only replace some of the parts at no charge, once again giving me excuses and wasting more of my time. This is despite not having to cover the labor because there isn't a Tuffy Shop in my area. I highly recommend you take your business elsewhere if you want honest quality service on your vehicle. This shop and Julio are not trustworthy. read more

Great customer service! Very friendly team. They were able to recommend a solution to our issues that saved us over a $1000. That goes to be being trustworthy, and it also shows technical knowledge. There was an issue after service, but they took care of it with no charge and quickly. After repairing the power steering, the steering wheel was out of alignment. They performed the alignment with no charge. We will definately be back for all of our needs. read more

AVOID THIS PLACE AT ALL COST. IRRESPONSIBLE AND DISHONEST! Pep boys had a two hour wait so I called here which was $8 more for a tire patch but could take me right away. So I came here. $40 for a tire patch, it was clear that I wanted a patch and not a plug. I thought it had it taken enough time to do a patch, nor were there marks on the tire to keep the balance of the tire. I got home and looked, A DAMN PLUG! this place charged me for a patch and put A PLUG. THAT COULD HAVE BEEN MY WIFE GOING DOWN THE HIGHWAY WHEN THAT PLUG FLEW OUT AND TIRE GO FLAT. When I addressed this they told me it was a misunderstanding! ANYONE KNOWS A PLUG IS A TEMPORARY FIX. DISHONEST AND IRRESPONSIBLE read more

Had an issue with oil pan valve, was very worried about process - and cost . Thankfully they were able to rethread the valve. Cost was very affordable. Excellent customer service. read more

A friend recommended us to your shop because of multiple interactions with Carlos. He said he "trusted" him. That was not a term I used with my many interactions with Dealers in Clermont and Davenport. We had some work done totaling over $2400. Carlos was appropriate his assessments, and what could possibly wait a bit of time and what needed to be completed immediately. We felt it was fair, and decided to have all the work completed. A few weeks later, the car suddenly seized in the street with our son in the back seat. Got a tow to your shop and diagnosis was done. Bad news. Really bad news. We were given options and needed a day to think about and weigh them. Partially through the repairs, a way was discovered to remedy the situation while saving quite a bit of money. Carlos again to the rescue. with the assistance of Julio, the manager, the car was fixed, and some parts returned with minimal return fees. We cannot thank the professionalism and respect shown by everyone in this shop. Yes, at times we have waited longer than planned, and not everything goes right. but we have added the word "trusted" to this Tuffy! read more

Julio and his crew are amazing! They were so professional and nice and caring. They examined my truck top to bottom and were very thorough. Julio and Zahira took the time to show me why the services I needed were needed. They're prices are very reasonable and their mechanic work is second to none. They did all my suspension work, brakes and tires. Thank you Julio and crew for your amazing work and getting it done on time and less than estimated. Anyone, if you need work done on your car or truck, I would highly recommend coming here and getting your work done. You definitely won't be disappointed! read more

As a recently New Kissimmee resident as well as a new car owner, I had found myself in a rut when I had a leak in my tire and did not know where to turn. After my experience at Firestone ( they're totally trying to scare you, just to make a sale, don't fall for it) I had yelped Tuffy's gave them a call and they took me right in. Fixed my tire in literally 10 minutes and was super knowledgable and shared some tips about tires, so I knew for next time. The prices are reasonable and they do take walk ins. overall great experience thank you :) read more

The service was amazing with GREAT customer service! I usually go next door because it's a quick in and out and here you have to get there early to be see quickly BUT because the customer service was great I'll be now making this my new oil change spot!!! read more

Daughter's friend went there to have a problem with his car looked at. They told him the repair would be $6,000+. We suggested a second opinion from our mechanic and had car towed there. Repair was $1,000. Shame on this place and this chain. This is downright criminal and takes scam to the next level. read more

Carlos my family and I appreciates you. I came in there for a tire problem. he solved it under 5mins. Amazing person, great customer service. Front desk is great too. Carlos again thank you saving me so much time and money. Definitely helped this Veteran out. -Domingo Family read more

tuffy's Auto Service - Polaris Slingshot - Tires Near Me - Clermont, Florida

First, let me state that my car is in great condition. I came here for a synthetic oil change, air cabin filter change. They rushed the job and forgot to tighten the top until it clicked. Oil was popping up on my rubber hood causing my A/C to smell like burn and gas. Also caused it to leak near the front passenger side. Alex was very nice at the front desk. However, not sure who it was that worked on my car, clearly didn't execute to the fullest extent the first time. I did come back and they were able to clean it up and fix the issue. Not sure how this may effect my engine in the long run though. I made sure that I had everything in writing before I left. Gotta be assertive with folk when they don't get a simple oil change done correctly the first time! Incompetence. Wouldn't come back, the trust it gone. read more

DO NOT COME! THEY WILL OVER CHARGE YOU IF YOU ARE A WOMAN! Avoid this place at all costs! Terrible service! They'll overcharge you, especially if you're a woman. I brought my jeep in for a new battery and they not only damaged the inside of my car but denied responsibility. They only needed to run tests on the batteries, yet there are pictures of one of their employees inside my truck. The manager refused to cover the damage. They offered a fair deal to a man who came in for a battery change, but because I'm a woman, they overcharged me for a battery they bought at AutoZone across the street, asking for $400 for an aux battery! They're careless and will rip you off. Stay away from this place! read more

10/10 recommend!!! We were in Florida on vacation from North Carolina. On our drive down, my vehicle started making noises and we weren't sure we were going to make it. The day after we got in, my husband took my vehicle to Tuffy's to get it checked out. They were all extremely helpful and super nice!!! They found and fixed the issue within an hour and did not charge much at all! Thanks Carlos and team for all of your help! read more

the staff is professional and knowledgeable . I spent a couple of hours waiting for work to be done on my car and the staff greets everyone and makes people feel welcome. They do great work. read more

We moved here two months ago. My husbands axel went on his car and they were hundreds of dollars less than the competition, along with fast and efficient service. We didn't get promised anything that wasn't delivered. They were reliable, friendly and showed integrity. They did such a good job on my husbands axel, that a week later when my van had something wrong with the tire, I called them up and they squeezed me in right away, so I wouldn't be stranded. We have a family with five cars and they just earned all of our business. Love the prices, service, and honesty!! read more

I had an 8 AM appointment I scheduled the previous day and they had indicated they had an opening available which I took. Unbeknownst to me they overbook and my car sat for two hours undiagnosed and untouched. Stay far away if you want meaningful customer service. read more

STAY AWAY FROM THESE CROOKS! They will try to rob you blind! I brung my vehicle in for a transmission leak. They tried to hit me in the head with a 3000 dollar repair for hose leak! WTF! Then they conducted a diagnostic check on my vehicle for items I did not even have any problems with. They even tried to tell me that I also need a tune up when I just had one done less than a month ago! They will try and charge you to replace items on your vehicle that you don't need. ( Seriously.. Not Lying) Unfortunately I will have to take my vehicle to another mechanic shop because my diagnostic report I paid for is fraudaulent. I am now asking If anyone who reads this to please let me know where I can find some REAL TRUSTWORTHY MECHANICS in the Clermont area. Again I can't stress enough... Stay away from these crooks! read more

We had slow leak in a tire on our travel trailer. I called and they said if I brought the tire in they could repair it. We were only like a mile away at an Rv resort. We took the tire to them and Carlos greeted us took the tire and fixed it immediately. There was no waiting. Very friendly and a person who seemed to enjoy helping people. Highly recommend this business. This will be our go to place when in Florida. read more

Had an issue with my fuel system. Not only were they good with the repair. But it was same day. Didn't try to sell me something I didn't need. I will be returning there with all repairs in the future. read more

Usually, with these type of places, I expect to have a bad experience. I had a bad leak in one of my tires and needed to get it in somewhere immediately. I called another place just up the road and there was an hour wait. I called Tuffy and they said, "We're waiting for you!" So I went right over. I wish I could remember his name, but the guy in the office was very personable. He chatted with me the whole time. One of the guys felt like they should put my car on the lift. Just a hunch. Good thing he did. They asked me to come and look at it. My car isn't even 2 years old, but all 4 of my tires were toast! I expect these places to try and sell me things I don't need. But this one was obvious. I needed 4 tires. They gave me 3 options. They didn't try and push the higher packages on me at all. Plus, they give you a Disney Cast discount on services. Not the tires, but on the alignment and Labor. read more

Julio saved our family vacation. We are in Florida for a few weeks and were near the end of a 3 1/2 hour drive to Orlando for the Syracuse football bowl game when our car started having serious issues. With all the repair shops closing up on a Friday night, with nowhere to go and no way to get there, we were in trouble. Tuffy's was also closing down and we were investigating other options when Julio came out of nowhere and saved the day. He was determined to find a solution for us - he even was ready to have his wife bring their larger car to the shop so he could drive us to the airport car rental! Julio and his team was able to quickly fix the car and get us back on the road. We were able to get to the game and make it back home safely. Thank you, Julio! You went way above and beyond to help us and we all are deeply grateful for your exceptional efforts. read more

Was in the area on vacation with the family. We drove our van down from Massachusetts and really need a wheel alignment. The folks at Tuffy's were very nice and did a great job at a reasonable price. Very happy with the service there. read more

I cannot recommend this place enough. Each time I've come the employees have been wonderfully helpful and are great at explaining very simply what's wrong with my car. They lifted my car up and brought me to the garage and showed me exactly what was wrong, how it affected my vehicle, and why it was important to get it fixed. They also do a Cast Member discount! read more

My husband and i stopped in today to get a new tire. This was an unlikely choice seeing as though we usually use Wal-Mart, but the wait was so long. Stopped in to pep boys and the guy wasn't very helpful, knowing we were on limited time and funds. We were going to give up for the day and return home but decided to stop in at this Tuffy location. We were glad that we did. The guys at this location are awesome! Super helpful and the customer service was a breath of fresh air. Will be using them for all of our future repairs! read more

Tuffy Tire & Auto Service (US Hwy 27, Clermont) thought y'all was doing a good job. But unfortunately the things that I've had fixed there are still giving me problems. There good for ur basic oil change or maybe a tire! When it come to diagnose y'all don't pay attention or take ur time on a proper diagnosis. A full vehicle inspection diagnosis. I shouldn't get my vehicle back the next day and my car not start. All because of a fuse!!!!!!!!!!' That could of been prevented from the beginning and not waisted 500$ dollars!!!!!! Thanks Julio!!!! What a deal!! Have a great day everyone. read more

Yes they know how to change oil. Yes they know how to change a tire, unknown if they know how to rotate beyond making it spin round and round... Yes they how to change an air filter, but don't know the difference between clean filter and a squirrels nest.... My hommie and I went To Tuffy's to have our cars get an oil change and safety check. Well.... Well... They changed the oil, busted the oil plug on my friends car and I had to watch them do a safety inspection. I never saw my directionals come on. Had to say something to get the front end checked. This place is run by a bunch of girl scouts and they are not selling cookies... Look elsewhere. Their pricing might be good but their intelligence level is that of a kindergartner. Oh and they are so borded they do door to door salesmanship on the weekends... read more

I originally came here because I received a discount with my Cagan Crossings Card. I can only give them 2 stars because honestly.. "Meh. I've experienced better." Be prepared to be up-sold to one of their "special packages" I was not sucked into one of these but I could see how someone with no car knowledge might be. read more

I could not say anything better about this place! Dealt with Carlos throughout the process and he was very communicative, thorough, and understanding with a usually clueless car owner. Needed plenty of maintenance and did not find any of what was suggested to be unnecessary- regular 4 year needs such as spark plugs, brake pads, tires, etc.... also had an outstanding issue with the condenser that another shop failed to properly fix- these dudes went above and beyond to ensure this would be prevented in the future, and even showed me their work to ensure this!!! Found It to be pricey labor, but worth It for the good experience. Even got a Disney cast discount. Go here!! Great experience read more

We were on vacation and one of our brake rotors went crazy. Turns out it was warped terribly. Tuffy's in Clermont, FL turned them and got us back to our vacation in no time. Super nice folks! read more

We had lights on on the dash and brought the car here. We got an estimate and agreed to have them fix it. A few days after it's "fixed" even more lights come on with even bigger fixes necessary. The company failed to tell us they were guessing and couldn't guarantee the repairs. The manager here sat and argued with me for so long it was ridiculous and I just had to leave. We lost a lot of money. Terrible, terrible. Avoid at all costs. read more

Honest. Customer focused. Customer caring. These guys are great. More importantly, they are very good at what they do. So glad they are available to us and our vehicles. I feel very safe with them regarding their recommendations of what services needs t be done with my vehicles. You can trust Tuffy's in Clermont. read more

I had a flat tire while at Universal Studios and went here the next day to have my tire checked out. The guy at the front desk was cordial and said that there were a few people ahead of me. After about an hour wait, they told me that there was nothing wrong with my tire. I love the honestly. They could have easily told me that they patched it up and I wouldn't be the wiser. read more

tuffy's Auto Service - Tires Near Me - Clermont, Florida

Waited an hour longer than promised to get my tires mounted and balanced and witnessed the staff driving my car hard and beating on it. I will NEVER return to tuffy for any automotive needs. read more

When you tell me something's going going to be $50, I expect it to be $50- not $78. What took your tech 20 minutes to do last year took 45 minutes this year. That's incompetence on their past and not my fault. I shouldn't of been charged for it. Won't be coming back here again. read more

Excellent service, knowledgeable and honest service, they were able to address all the issues under the time they had previously estimated, the manager Julio was pleasant to work with, he adjusted the bill since they were able to finish the work in less time that previously quoted. I'm originally from New York and brought my car to get it service before heading back home. Wish we had a Tuffy's in NY. The service and customer service was above and beyond anything I expected. I was surprised by what Tiffany wrote on her review, however some people are just bitter in general and expect the work to be done for free when in fact he saved you $ by sending you back to the dealer to get it service and not take your $$$. Tiffany get a grip and stop badmouthing good honest business owners. The $$$ you saved, use it get get a life or just therapy for to deal with the bitterness in your life. Highly recommend Tuffy's and the quality and reliability in their service. read more

This people are thieves, they give you a full price price with tax by phone. And when you are paying the charge you extra $20 for rags and windex etc plus the charge you the tax that by the phone they told you is was in the job, I'm sad it look like a nice place but like the guy in the desk they are used to that, That is so sad they are use too people getting mad at there over charging them, this is the first time and the last time I'm going to that place again, they are better places and with better attention 5 minutes away. Esta gente son unos ladrones, te dan un precio completo con impuestos por teléfono. Y cuando pagas el cargo extra de $ 20 por trapos y windex etc más el cargo del impuesto que por teléfono te dijeron que estaba en el trabajo, estoy triste de que parezca un lugar agradable, pero como el hombre en el recepción ellos están acostumbrados a eso, es tan triste que es normal para ellos que la gente salga de hay enoja por haberles extra cargado, esta es la primera vez y la última vez que voy a ese lugar hay mejores lugares y con mejor atención a 5 minutos de distancia. read more