Very responsive to initial requests and discussion of the electrical issues that need to be…read moreaddressed.

Been trying to get ahold of someone to speak with all day. Very bad service. When I do get someone…read morethey tell you to call back. When you do they don't answer!

This place is amazing!!!! I had been looking for a mechanic to do an inspection and nobody wanted…read moreto do it. Its very easy however I had been going door to door and no mechanic wanted to spend the time on it. While I am away in Las Vegas I want to use Turo to rent my car out and a simple inspection checklist had to be filled out for it by a mechanic. I walked in and was welcomed by very friendly staff and helped on the spot!!! Just the best customer service!! Highly recommend this place!!

This mechanic is honest and does a great job. I was a mechanic for twenty years and know a good…read moremechanic when I see one. He is very fast and had my car's A/C repaired and working in under one hour on my BMW, something the dealer couldn't even do. Highly recommended.

I had a great experience with Ideal Service Center today. Their team is professional, reliable, and…read moretruly trustworthy. The time management was impeccable--they handled everything efficiently without compromising on quality. My family has been bringing our cars here for over 15 years, and they have consistently delivered excellent service. It's rare to find a place that combines expertise with such a strong commitment to customer care. Highly recommended!

Ronnie, Abdul, Junior are very very hospitable and helpful. They will take good care of your car…read more Lucky for Ideal Service Center having so professional services.

Here is my Google review: Since there is a text limit on google reviews I decided to screenshot my…read morereview and add it to the images. Now... To respond to the Shop owner... It's genuinely astonishing that after 42 years in business, this is the level of professionalism and maturity displayed -- both in workmanship and in communication. I truly hope you keep your original response public, because it perfectly illustrates exactly what I and others have had to deal with. Rather than taking accountability, your reply is defensive, condescending, and riddled with petty digs -- including one directed at my girlfriend, which is incredibly unprofessional and unnecessary. You speak as though you're above your customers, yet your response shows the opposite: a lack of ownership, a lack of basic courtesy, and an apparent inability to address valid concerns without resorting to belittlement. To clarify a few things: First, regarding the bumper damage, I actually contacted AAA well before your response was posted and apologized for initially assuming the damage happened at your shop. I've attached proof of that conversation to show that I took responsibility for the misunderstanding -- something your response could stand to learn from. I asked AAA for the before photos of my truck because the after photos -- the ones taken at your shop -- did not match what I saw in person. Even the AAA agent reviewing the photos agreed the damage was not clearly visible in the second image. So while I admitted my mistake, your response takes a moment for grandstanding rather than simply acknowledging the confusion and moving on. As for the state of my truck -- residue left by your "highly trained technicians," mixed-up keys, and receiving the wrong invoice -- you dismiss it all with excuses. A truly professional business would acknowledge the oversight, apologize, and ensure it doesn't happen again. Instead, your response just reinforces the lack of accountability I experienced in person. Regarding the fuel: you claim the $20 in gas was necessary to flush the system, yet 5+ gallons for that task seems questionable without further detail. You also mention recalibrating the onboard computers -- but system recalibration is generally necessary only when components like new injectors are installed. Since that wasn't disclosed, I have every right to question what was actually done. Ultimately, I'm relieved I'll never have to return to this shop. This experience has been nothing short of a lesson in how not to treat customers. For anyone reading this: my original review and the owner's response speak for themselves. If you value professionalism, accountability, and basic respect -- you may want to look elsewhere.

While on vacation with our grandkids my Range Rover started leaking coolant, I called both Range…read moreRover Dealerships in Orlando and neither would help or consider giving me a next day appointment. I was very disappointed with both dealerships they basically told me "Too Bad" we are booked! I found Don's and was at the service center 1st thing the next morning without an appointment or speaking with anyone. They also were fully booked with appointments but given my circumstances took my car in and diagnosed and repaired the same day! They saved our vacation! Woody and these guys are exceptional! I was shocked at the low cost of the repair, Range Rover would've charged twice that much to just to diagnose!

I've used Steven multiple times from brake jobs to oil changes and miscellaneous work. He's always…read morepunctual, great in communicating, and provides great service. He's very transparent in his work, he tells you what you need done to get your car on the road and what you need done down the road. I wouldn't hesitate recommending him to anyone.

steven is a highly skilled trained mechanic. he has fixed our vehicle ans his work is phenomenal…read more we haven't had any issue or problems since he's fixed anything. he's always on time and helps even if you text to ask him something about your car. he goes through every detail with you on what he's doing and how he does it. he's very reliable and honest. we basically call him for anything with our car that we want done or changed. #getyouastevenmechanic

I was visiting Orlando for a short time and had problems with my vehicle shaking at high speeds and…read moreit was not a tire or alignment issues. I found Freddy through Yelp and he was great! He came right over, we test drove the car and he was able to diagnose that the inner CV joints needed replacing, which also confirmed what AI suggested. He was able to quickly get the parts and replace them at my home in less than 2 hrs. The car drives great. I was highly impressed with Freddy, his knowledge and integrity. I can't recommend him highly enough.

Amazing response. I see why they get 5 star reviews. I needed an engine sensor replaced on my…read moreXterra. I called several mechanics, and did not get any response from anyone except M&F. They called me back in 10 minutes. I told them what I needed, and there came to me in about an hour to do the job. Work was done professionally and neat. Considering what I would have to pay for UBER transportation if I had to drop it off at a shop, the price was reasonable. I recommend their services.

Quick, professional, and loves helping people. honest service he is also a five-time tae kwon do…read morechampion!!

I am so glad I found this spot!! It is so hard to find a place that is reliable. Well I have to…read morelook no further. Edwin the owner is great at what he does. He is haste free and to the point. He is very quick but you will leave very happy. Clean shop that was huge it was nice to see a shop like this. I highly recommend this place he did my breaks and alignment on my Sprinter so if this car fits any other car does also. Highly recommend this place. It does not disappoint. This is my to go place from now on.

It wasn't my first time there. Went for a valve stem change on a different car that went good so I…read morefigured let me take my truck here since they did a good job the first time. Hahahahaha jokes on me they told me that my tire needed to be changed cause of the integrity inside but he could patch it. The mechanic never mentioned that patching the hole wouldn't fix the leak. I came back the same day with a leaky patch that looks just like a plug and they told me change your tire. The young Spanish mechanic and owner thought it was funny that I came back complaining and was unhappy with their service super unprofessional and unclear.

They damaged my car's tire and refuse to take responsibility. The service is terrible--absolutely…read moreterrible.

Shyam ( the owner) has always been thorough and very honest! We definitely trust him , he is always…read morefair and honest!! He's been an awesome mechanic from day one, been with him for about 3 to 4 years! Thanks Shyam you've always made us feel comfortable (like a friend or family )and always looking out for our best interest!

Have been treated fairly and and very upfront every time we take our car in for service. The owner…read moregoes beyond expectations in order to make you feel appreciated. Great mechanics great value.

I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.