My truck stopped running I didn't no what to do took it to 2 mechanics and they told me the engine…read morewas bad but I found route 5 auto they found the problem and and fixed it I didn't need a motor thanks for getting me back on the road

The last time I needed their services I was told to have a seat. I just wanted to make an…read moreappointment. I sat for close to half an hour while the owner chatted on the phone with what sounded like a conversation with a friend. After quite a while it was getting close to closing time. A lady was sitting by me with her coat on, apparently waiting for him to close so they could go home. She literally glared at me with a very unfriendly look on her face. I finally gave up and left. I will never go there again in spite of the fact that its location is so convenient. His brother has a place way on the other side of town where I go for many things. Sadly, he does not have an inspection station. I sure wish he did. The service there is great.

Five star because this is my step dads business and the other review is just outrageous hard…read moreworkers and the best tires you're going to get.

If you come to yelp because you're looking for a tire place in town do not go here. I had two used…read moretires put on my rims they are so dry rotted that they could probably blow off the rim once you get to 55 miles an hour on the highway and the tire warms up. I took them back to see if they would replace them and they told me no refunds and gave me every excuse they could to tell me the tires were wrong for my rims and that they were over inflated but yet they just put them on less than 14 hours ago and inflated them to that pressure. Do not go here to get any kind of tire or any service done they don't care about your safety.

Friendly people fast service and at a great price They…read moreInstalled a trailer hitch and wire kit for me that nobody else wanted to touch. I'll be bringing other work their way

Volkswagen Passat transmission shit the bed, they redid her and it only took 2 days in the shop…read more Never had a problem after that. Kept the paperwork and when I traded it in awhile later it helped me get more money for my trade. Nice people, good work, decent price.

We were on the road when the transmission went out-- they took us in right away, found the problem…read moreand got us back on the road in an hour and a half!!!!!Everyone working there was sooo friendly! You're lucky if you live nearby!

A little too late! Should I mention that it even had a bad transmission and costed us $1200 to…read morereplace it? Your not worth the time or effort talking to after the crap that's been pulled! Never ever will we support a dealership like this in this awful county! The south can have our business!

I have bought several cars here over the years and continue to go right back and talk to Ron…read moreButcher. He has been there for over 30 years and always goes above and beyond the expectations. The dealership is wonderful throughout and recommend to anyone that will listen

I am a Tesla owner. SO glad I discovered WLA!! They are fellow Tesla owners and know the vehicles…read moreinside and out. The closest dealer is in Cleveland. Westlake can fix 99% of problems thus saving me a lot of wasted time. I recently had a loud clunking noise develop. They took the car out, examined it and made a diagnosis. Unfortunately this was one they could not fix.They did not even charge me! Took it to the dealer and they 100% confirmed what I was told here in Erie.

I went to Deluca's for years, but when he closed I had to find a new repair shop. Westlake and Mike…read more(the owner?) were highly recommended by my partner. I've now taken my vehicle there several times and have been so happy with the service. They always fit me in quickly, they are honest about what repairs are necessary or optional, their prices are more than fair, and Mike is so dang friendly every time I'm there. As a woman, finding a car repairman that doesn't look at me and see $$ signs and an 'easy target' is a challenge. I absolutely feel I can trust Mike and his crew, and I am so thankful for the friendly service they provide.

Worst place I've ever had work on a vehicle. Had my truck all summer. Ruined a brand new carb…read morewith bad gas and no filters. Blew smoke up my ass about it was this or that. Charged me 2000 dollars for the transmission work and then left my truck in pieces when I told them I was coming to pick it up. Trailered it to another shop and after another new car,gas tank and actually putting filters on it ( who would of thought of that) it runs. New shop pulled the pan off my transmission and the fluid is grey and smells burnt. Do not go here. They are crooks and liars. I had to add a star to post this but one is being generous.

The owner & Darlene are wonderful...we ran into a couple issues but they were wonderful through the…read morewhole process...& made sure I was taken care of! Thank you both for everything!

In and out for an inspection. Good conversations and it's clean. Dad used em for an alignment on…read morehis 65 Nova wagon. He was very happy too.

Hi Zack! I'm wondering about the status of parts you ordered…read morelast week (hub, spindle, brake pads, bearings etc) and the repairs to my 2008 ez loader boat trailer. You called me on Friday September 1 after you identified the needed repairs. I didn't have a chance to call you today (Sept 8) so I would appreciate an update as to where repairs stand and estimated completion date. Thank you Tom D