Volkswagen Passat transmission shit the bed, they redid her and it only took 2 days in the shop…read more Never had a problem after that. Kept the paperwork and when I traded it in awhile later it helped me get more money for my trade. Nice people, good work, decent price.

We were on the road when the transmission went out-- they took us in right away, found the problem…read moreand got us back on the road in an hour and a half!!!!!Everyone working there was sooo friendly! You're lucky if you live nearby!

Had my car towed there on a Sunday, by mid morning Monday it was repaired and for much less than I…read moreexpected. Great service and great communication.

Very reasonable prices and they are extremely quick. We take our cars there to get inspected and…read morethey are done within a few hours. We took a totaled car there and they worked with insurance company quickly to get it resolved. Very trustworthy and won't rip you off. Highly recommend.

I am new in town and was in need of an auto repair shop after I damaged my vehicle's passenger side…read morerear view mirror. Presque Isle Auto gave a very reasonable quote and so I decided to go with them. I was easily able to make an appointment that fit my schedule (and the schedule of the person who had to pick me up and drop me off while my car was there). I dropped the car off at about 830am and the repairs were done by 1pm. The car was washed inside and out, and the repair looked great. I have attached photos of before and after to compare. It looks like the original window and if you didn't know it was a replacement, you could never tell. All around very happy with the service and obvious care Presque Isle Auto has for the customer. Although I hope to not need it, I will definitely be back.

Great work! I am new to the area and scratched a car I was borrowing from a friend. I tried to fix…read moreit myself with a paint pen and made it so much worse. In a panic I went to Presque Isle Automotive based on their reviews for fair prices, excellent work, and quickly done. I can now 10000% confirm that this is correct! Hopefully I won't need any more work done but if I do I'm coming here first. The guys are great and the car has never looked better!

The service was quick. The markup price for parts was a bit disheartening and outrageous. I was…read morecharged $697.84 dollars for 2 front-mount struts ($348.92 per strut) The labor isn't included in this price. Make sure you buy your parts yourself and then get them installed. Or you will pay double the price. In total I paid $1105.41 to purchase 2 struts and get them installed. And an alignment he said I needed. I have a mid-size car.

My mother and grandmother used to take their cars to him and when I got my license 30-ish years…read moreago, I took my car there too. Mark has been honest and amazing every time. He explains everything to me in a language I could understand and I never feel like he's taken advantage of my lack of knowledge about vehicles. He was understanding when I was a 'kid' and struggled to pay for necessary repairs and told me when he thought it was time to trade in the vehicle. He's watched my grow up while my mother was a customer and I won't take my car anywhere else.

The last time I needed their services I was told to have a seat. I just wanted to make an…read moreappointment. I sat for close to half an hour while the owner chatted on the phone with what sounded like a conversation with a friend. After quite a while it was getting close to closing time. A lady was sitting by me with her coat on, apparently waiting for him to close so they could go home. She literally glared at me with a very unfriendly look on her face. I finally gave up and left. I will never go there again in spite of the fact that its location is so convenient. His brother has a place way on the other side of town where I go for many things. Sadly, he does not have an inspection station. I sure wish he did. The service there is great.

My truck stopped running I didn't no what to do took it to 2 mechanics and they told me the engine…read morewas bad but I found route 5 auto they found the problem and and fixed it I didn't need a motor thanks for getting me back on the road

This was a very pleasant experience. My 2011 Jeep Compass needed an oil change and I was dreading…read morehaving to deal with waiting around for my car and overpaying for the work. However, I was able to go on Johnson & Flick's website to get a quote for the service, and they e-mailed me back within an hour. I dropped off my car at the time they expected me, and it was finished in about 20 minutes. The price? Well because I only need standard oil and get a LECOM discount, I only had to pay $31! Definitely give these guys a try! Whatever issues you have with your car, go on their website and get it quoted. Also, while I was waiting, they had a nice waiting room with a couch, some tables, newspapers, and coffee. Very impressed!

Phones unanswered. They have my winter tires and rims. Hope they still operating or at least will…read morereturn my gear.

I am a Tesla owner. SO glad I discovered WLA!! They are fellow Tesla owners and know the vehicles…read moreinside and out. The closest dealer is in Cleveland. Westlake can fix 99% of problems thus saving me a lot of wasted time. I recently had a loud clunking noise develop. They took the car out, examined it and made a diagnosis. Unfortunately this was one they could not fix.They did not even charge me! Took it to the dealer and they 100% confirmed what I was told here in Erie.

I went to Deluca's for years, but when he closed I had to find a new repair shop. Westlake and Mike…read more(the owner?) were highly recommended by my partner. I've now taken my vehicle there several times and have been so happy with the service. They always fit me in quickly, they are honest about what repairs are necessary or optional, their prices are more than fair, and Mike is so dang friendly every time I'm there. As a woman, finding a car repairman that doesn't look at me and see $$ signs and an 'easy target' is a challenge. I absolutely feel I can trust Mike and his crew, and I am so thankful for the friendly service they provide.

Our check engine light came on mid road trip and they were able to take a look right away and gave…read moreus some advice. The price was very fair. Saved the day! They also have the most adorable puppy in the shop which made the time fly by for our kids.

They charged me for services not performed.zip tied my brake lines to exhaust n left the old one on…read more.I've been 2 two different shops and they've said the same screwed my gas cap to my car body charged me for code reader that didn't read my code and put exhaust pipe on bad pipe haven't been able to drive it cuz it's dangerous.had it towed after exhaust fell with all my brake lines..it's a sad day.almost had to get rid of it cuz of them