I have been going to take 5 for the past 2 years. I have never had to wait for more than 10/15 mins…read morebut mostly I get right in. They have been professional and provided quick services.

Waited almost an hour and was still 40+ minutes before they would have taken my car. I am not sure…read morewhat the "Take 5" moniker means but it has nothing to do with the time it takes to be served. Granted, I went on a Sunday and there were only two employees to serve 3 bays. (They did not tell me this when I arrived, and had they, I wouldn't have wasted my time.) ...And I can also say that the sign out front bragging about it being a 10 minute oil change is also not correct... the car ahead of my line was more than 20 minutes to be served. I couldn't wait another 40+ minutes and left before getting anything from them, but can say I will never waste my time sitting in my car for an hour like that again.

I have difficulty finding shops that are knowledgeable about and experienced with Toyota trucks…read more But over the years I've learned to use Western Transmission for driveline work. They've rebuilt a 4Runner rear differential that a different local shop botched, and they've installed several CV axles, also in 4Runners. As a loyal Toyota owner for almost 40 years, I've learned to use only OEM Toyota parts, which I purchase from authorized dealers. WT is the only shop in Idaho Falls that I can find that will install these parts. So I use WT exclusively for driveline work (which is all they do). Prices are reasonable, and the work is done well. Randy, the knowledgeable fellow at the front desk, understands the OEM part issue I face as a Toyota owner, and has been accommodating. Western Transmission has been better than any dealership shop I've used in four decades.

Was traveling in the Wyoming/Idaho area. After a trip from Cody to Thayne Wyoming my 2002 Ford…read moreExcursion started acting up. To me it seemed like a transmission problem so I started looking for a transmission shop. There weren't many choices in the area of Wyoming I was in. Someone recommended Western Transmission in Idaho Falls. I called the shop at 4:45 in the afternoon and reached Cory. Told him my situation and he said they are booked solid, but he can't leave stranded" and got me in the next day. Dropped the vehicle of getting ready to drop some big cash for a transmission. Got a call later in the day and Cory informed me it wasn't the transmission, it was another part of the drivetrain. They got the parts needed and did the repair. They had me on my way in 3 days! I paid under what I expected, even though it was a different issue. Western Transmission's service was excellent. If you ever need transmission service in the Idaho Falls or Western Wyoming area check them out.

I have used them a few times. Was recommended by my boss who knows Wally. Not many shops around…read moretown that have good reviews. The first time I had to use them there was a little bit of wait but they still got my car in quickly. They are honest with the pricing and are straight to the point on what needs to get done. Just recently used them again for my truck and they were able to get my truck done in less than a day after calling them. Will continue to use them.

A major move in 2021 to Idaho Falls gives me the ability to explore new businesses. It is exciting…read morefor me to be able to review these offerings on Yelp. Moving to a new city is scary, especially when I need car repairs and my car is not new, so I will need repairs. Someone recommended Wally's as honest, very good, but not the least expensive. I checked out their reviews and they were excellent, so I gave them a try. I had the car in for an oil change, front end alignment, and just look around to see what is what. I had a small leak which I photographed and showed them so they could check this out. My car is nineteen years old and is great shape all around with low mileage. I'm holding out on replacement because I really don't want another car. My Toyota Sequoia is amazing. Well, they diagnosed a major problem and one I suspected was present. I needed new axles in the front of my car which was causing an issue with steering. The steering wheel was extremely difficult to turn and on a road trip back to Boise we suspected something was wrong. The leak was something totally different and I will mention this later in my review. I found Jack at the main desk was very willing to explain things to me and I had a lot of questions before spending major monies for repairs. I decided to have the work done, they found me a loaner, and when I picked my car up the next day it was amazing how much easier the steering wheel turned. Definitely the difficult steering problem was fixed. But now I had a leak of black grease on the garage floor. So I photographed the leaked black fluid and they took the car back. Again they provided me with a loaner and they found some grease which could have been causing the leak. So after the cleanup I drove my car back home. But the next morning the leak was still there. So back in it went. Now I don't blame Wally's for this need to be looked at again. It turns out they were being cautious with my money. I truly appreciate this! Again they could have wracked up a lot more charges and they didn't. During the replacement of the CV Axle one of the seals began to leak. This was not a cheap fix, and they could have upped the charge initially and replaced both in the initial work. As it turns out they only had to replace one seal, not both, and that saved me a lot of money. I like a cautious mechanic! Definitely saved me money and repaired only what was needed. As to the leak I initially took the car in for...turns out it is an air conditioning fluid leak and can wait until Spring time to fix it. So again they are a cautious, but careful repair shop. I will continue to use Wally's as my repair shop. And grateful that they are able to work on nineteen year old cars!

If danny can't fix your VAG auto nobody probably can and at a good price…read more shop is easy to find, easy to work with getting parts or you can bring your own

My husband and I broke down in Yellowstone. Parts locally would take 2-3 weeks as we have a mini…read moreCooper. Called Euro Tech and Nick assured us he had parts and could do repairs next day if we towed the car to Idaho Falls. We did and Nick was a man of his word. Can't say how grateful we are to him and his team. Even though they had a full schedule he managed to fit us in. We were back in Yellowstone the next day sightseeing and enjoying the rest of our vacation. Not to mention, on our visit to Idaho we spent the day ebiking along the snake river to see the falls. Absolutely worth it. Cute town. Highly recommend Euro Tech!

I can't say enough good things about C & S Auto! My transmission went out, and they went above and…read morebeyond to make sure my car was fixed and that I got the best service possible. They actually had to replace the transmission three times because the first two replacement transmissions didn't work properly. Through all of that, they stood behind their work, kept working until they got it right, and honored the price they originally quoted me. Their honesty, dedication, and commitment to making sure I was taken care of really impressed me. They could have made the situation much more difficult, but instead they did everything they could to get me back on the road without charging me more than what I was quoted. I truly appreciate everything they did and would absolutely recommend C & S Auto to anyone looking for a shop they can trust!

Really nice people and they try to look for things that could be a future problem so they can…read morecorrect it, if the customer wants. Mike is so pleasant to work with and goes out of his way to make sure the customer is pleased. They have saved us from a lot of future issues and tons of money.

Just had a major issue with our Radiator, and didn't want to take it to the dealer, as I end up…read morepaying twice what I thought it would be. Empey's uses a vehicle inspection text message that shows you what is going on with the car and keeps issues that are mild, now, and giving you some time to address before they become a major issue. Will be back in a few months to address one or two of the possible issues.

Communication was horrible - they didn't do the work because I was asking too many questions…read moreapparently. Car doesn't stay running after it starts, we get it towed to Empeys. They said the battery was dead and they couldn't do any further testing without a new battery. They send me an invoice with several parts that needed to be replaced. I was confused so asked for clarification-- on one hand, they said they haven't done any testing at all, on the other, they wanted to replace several parts - total bill $2300. I ask and they reiterate that they need to replace the battery to do the testing. At the same time, they admit that they aren't sure if all those parts need to be replaced, but still asked for me to approve the work. I authorize the battery change and testing on their online app assuming that they'd replace the battery and we could continue with the testing... I did NOT approve the part replacements because they made it very clear that they weren't sure what needed to be replaced. A week later, I've heard nothing, so I text them back. They closed the ticket because I wasn't a good fit for them -- I guess asking questions about your vehicle is too much for these guys to handle. End result - we've been without a car for a week. Texts included.

Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

My boyfriend and I went to Smith Honda over the weekend to shop for a new car. We were greeted by…read moreAustin who greeted us without dropping a beat and immediately let us look around and test drive cars. He expressed that it's a "no pressure" type of environment and we definitely felt that. We left to browse other dealerships who gave us really good deals but found the next day that Honda could match what we were looking to work with. That was where Martha came into play. She was incredibly helpful, patient, and just straight-up nice and pleasant to talk with. She kept this temperament even after we stayed past closing time, and although we didn't pull the trigger right then and there, assured us we could reach out to her or Austin anytime. We pulled the trigger on my boyfriend's new car Monday morning. Martha was super flexible with scheduling an appointment and sticking true to the deal she had given us a few days prior. Rod was the employee that helped us with the car's paperwork, making sure we knew all our options as far as warranty, gap, etc. Even this stayed true to Austin's comment of "no pressure" and we walked outta there with what worked best for my boyfriend. Super happy with the time we invested there and everyone's service. Every point of the conversation at Smith Honda was great. Thank you so much, y'all! We'll be back in the future.

Took a 2013 Yukon slt for trade in mountain credit union loan value on car 10,0000 dollars…read more They offered us 2,000 A similar model suburban with 8,000 fewer miles Was retailing for 10,000 more then what they offered in trade in Signed mike mckean owner Mountainmikestours This is the worst offer I have had in 25years in the transporration field. If I could give them a zero I would!!!