Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

We are on vacation and our Tahoe was making horrible noise thought our transmission was going out…read moreso took it into Sage Creek Repair. They are super nice and looked at it right away. Diagnosed the problem and it ended up being something pretty easy to fix. They could have totally gouged us but didn't! We highly recommend them!!

Sage Creek Repair went above and beyond. We were visiting from out of town and had car troubles on…read moreour way in. SCR got us in same day diagnosed problem and fixed. Unfortunately on our way home about 200 miles out we had same issues. We called Kabrina and she called a shop ahead of us in Boise who got us in and found the new sensor faulty. SCR wouldn't have known this without driving the car 100+ miles. They covered the cost and we were on our way again and finished our trip no issues. If ever in Twin Falls Idaho and are looking for A+ service Sage Creek Repair is the place. And shout out to Dale's Auto Care in Boise for fast and friendly service. ​

Gerald Ball Local Guide·212 reviews·408 photos…read moreWent in on Monday 2-9-26 roughly 10ish to see about an estimate on getting some stuff done to my diesel truck. The counter lady didn't seem to have any knowledge of anything, I was asking about.( fuel filter replace and possibly adding a ... More 1 Ross' Diesel & Auto Repair (Owner) 12 hours ago Well Gerald, sounds like we are not the shop for you. Short-staffed, and more work than we can handle, which leaves minimal time for price shopping. Plenty of other shops in this town to choose from. Would you like a recommendation? And this was the cocky's owner's response.

Extremely disappointed with both the quality of work, reliability, and communication from this…read moreshop. Truck was in for a no start diagnostic. When asking some basic questions about the diagnostic work that had been done, I was told by the mechanic himself working on my truck that he was "not that familiar with Diesel trucks." Took me multiple phone calls over multiple days to get a solid answer on what they had done to diagnose my truck. After I was quoted an astronomical amount to do a simple job, I paid for the diag service and I decided to have the vehicle towed away from Ross Diesel. I asked to have the truck locked while outside because it was going to take a couple days (over a weekend) for me to get to it. When I arrived to tow the vehicle, the truck was indeed left unlocked with thousands of dollars of tools inside. They were not thorough while putting my truck back together after disassembly. My fuel bowl was left partially unscrewed, air filter hose was slid onto the turbo but they forgot to tighten it, was just slid onto it. Air filter alone could have cost thousands of dollars in repairs if it had not been caught. I spoke with Ross personally. I understand mistakes happen, and I wanted to attempt to let him know the poor experience I had. If it were my name on the shop I would want to know so I could improve. After being told that I would have had to pay for them to reassemble (an air filter and fuel filter lid?) I was told by him that my truck being in the shop wasted their time, (likely because I elected to not pay the high price tag for a simple repair) and that if I didn't "trust their work, don't come back", and then was hung up on. I would highly recommend taking your vehicles to a shop who can communicate better and do a thorough job.

I can't say enough good things about C & S Auto! My transmission went out, and they went above and…read morebeyond to make sure my car was fixed and that I got the best service possible. They actually had to replace the transmission three times because the first two replacement transmissions didn't work properly. Through all of that, they stood behind their work, kept working until they got it right, and honored the price they originally quoted me. Their honesty, dedication, and commitment to making sure I was taken care of really impressed me. They could have made the situation much more difficult, but instead they did everything they could to get me back on the road without charging me more than what I was quoted. I truly appreciate everything they did and would absolutely recommend C & S Auto to anyone looking for a shop they can trust!

Really nice people and they try to look for things that could be a future problem so they can…read morecorrect it, if the customer wants. Mike is so pleasant to work with and goes out of his way to make sure the customer is pleased. They have saved us from a lot of future issues and tons of money.

I have used them a few times. Was recommended by my boss who knows Wally. Not many shops around…read moretown that have good reviews. The first time I had to use them there was a little bit of wait but they still got my car in quickly. They are honest with the pricing and are straight to the point on what needs to get done. Just recently used them again for my truck and they were able to get my truck done in less than a day after calling them. Will continue to use them.

A major move in 2021 to Idaho Falls gives me the ability to explore new businesses. It is exciting…read morefor me to be able to review these offerings on Yelp. Moving to a new city is scary, especially when I need car repairs and my car is not new, so I will need repairs. Someone recommended Wally's as honest, very good, but not the least expensive. I checked out their reviews and they were excellent, so I gave them a try. I had the car in for an oil change, front end alignment, and just look around to see what is what. I had a small leak which I photographed and showed them so they could check this out. My car is nineteen years old and is great shape all around with low mileage. I'm holding out on replacement because I really don't want another car. My Toyota Sequoia is amazing. Well, they diagnosed a major problem and one I suspected was present. I needed new axles in the front of my car which was causing an issue with steering. The steering wheel was extremely difficult to turn and on a road trip back to Boise we suspected something was wrong. The leak was something totally different and I will mention this later in my review. I found Jack at the main desk was very willing to explain things to me and I had a lot of questions before spending major monies for repairs. I decided to have the work done, they found me a loaner, and when I picked my car up the next day it was amazing how much easier the steering wheel turned. Definitely the difficult steering problem was fixed. But now I had a leak of black grease on the garage floor. So I photographed the leaked black fluid and they took the car back. Again they provided me with a loaner and they found some grease which could have been causing the leak. So after the cleanup I drove my car back home. But the next morning the leak was still there. So back in it went. Now I don't blame Wally's for this need to be looked at again. It turns out they were being cautious with my money. I truly appreciate this! Again they could have wracked up a lot more charges and they didn't. During the replacement of the CV Axle one of the seals began to leak. This was not a cheap fix, and they could have upped the charge initially and replaced both in the initial work. As it turns out they only had to replace one seal, not both, and that saved me a lot of money. I like a cautious mechanic! Definitely saved me money and repaired only what was needed. As to the leak I initially took the car in for...turns out it is an air conditioning fluid leak and can wait until Spring time to fix it. So again they are a cautious, but careful repair shop. I will continue to use Wally's as my repair shop. And grateful that they are able to work on nineteen year old cars!

My boyfriend and I went to Smith Honda over the weekend to shop for a new car. We were greeted by…read moreAustin who greeted us without dropping a beat and immediately let us look around and test drive cars. He expressed that it's a "no pressure" type of environment and we definitely felt that. We left to browse other dealerships who gave us really good deals but found the next day that Honda could match what we were looking to work with. That was where Martha came into play. She was incredibly helpful, patient, and just straight-up nice and pleasant to talk with. She kept this temperament even after we stayed past closing time, and although we didn't pull the trigger right then and there, assured us we could reach out to her or Austin anytime. We pulled the trigger on my boyfriend's new car Monday morning. Martha was super flexible with scheduling an appointment and sticking true to the deal she had given us a few days prior. Rod was the employee that helped us with the car's paperwork, making sure we knew all our options as far as warranty, gap, etc. Even this stayed true to Austin's comment of "no pressure" and we walked outta there with what worked best for my boyfriend. Super happy with the time we invested there and everyone's service. Every point of the conversation at Smith Honda was great. Thank you so much, y'all! We'll be back in the future.

Took a 2013 Yukon slt for trade in mountain credit union loan value on car 10,0000 dollars…read more They offered us 2,000 A similar model suburban with 8,000 fewer miles Was retailing for 10,000 more then what they offered in trade in Signed mike mckean owner Mountainmikestours This is the worst offer I have had in 25years in the transporration field. If I could give them a zero I would!!!

Nothing against the gentleman that work at this location and how fast they take care of the oil…read morechange. I think corporate made a mistake as far as efficiency goes by making these guys write everything down now. They used to have a tablet where they could put everything in and now I guess they got rid of it.

Had to get an oil change for my car which we drove cross country here and hasn't been serviced…read moresince. Went to grease monkey and was immediately attended to and the staff were so friendly and so helpful! They went up and beyond and the price was perfect! Thank you so much for this peace of mind! Definitely recommend!

Honest , hard working people! The reviews don't do the Justice. They were fast and willing to help.read more

We had a blowout on our horse trailer about 55 miles out of Idaho Falls, these folks were kind…read moreenough to wait for us after closing hours to get in and change our spare, they were wonderful. Awesome to work with got us back on the road really fast and just amazing people. I would not hesitate to use this tire store.!!