I am blown away by the honesty and integrity of Wallside Windows! We had multiple broken seals and some faulty hardware so I called Wallside for an estimate on new windows. Wallside had records that a previous owner had replaced all the windows in our house in 2005 and THEY WERE STILL UNDER WARRANTY! 35 year warranty! I was transferred to the warranty dept and scheduled an inspection date only 3 weeks later. After inspection, they ordered 11 window panes, 2 new window casings and some misc. hardware. A few weeks later, Steve came out and replaced everything in less than 2 hours. Steve was awesome!! I can't believe how much nicer our home looks without the broken window seals & being able to see clearly through the new glass. Any future windows we need for this home or homes in the future will be done by Wallside. I can't say enough about how thrilled we are with this company!! The whole thing cost us $0 !!! read more

Wallside Windows - New window casings installed in shower - Windows Installation Near Me - Taylor, Michigan

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Installers didn't put installation in one of the windows, it took 4 appointments for it to get fixed. They canceled last second on two of those appointments! Took four months to get fixed. Also had to argue with customer service multiple times due to them putting down our address wrong. In which they blamed me for giving them the wrong address. Why would I do that, I want my shitty windows fixed....Awful customer service, once they get your money they could care less!! read more

The sales guy was very straight forward about what I was going to get, the cost, type features and time of installation. He was friendly and kind. He gave me a great cost for 10 windows. They kept me updated about the install date and the installer called before they came. They were friendly and professional. They put down covers to protect the floor. The install was completed the same day which is a plus. The only issue was that my bushes in the front were somewhat damaged. They did clean up the areas inside and out. The windows look great. I even had a neighbor come over to compliment the look. Overall it was a great experience. read more

All the seals broke in every window years ago. My mom owned the property but did not reside there. She recently passed away so I was looking to have them replaced or fixed. The gentleman I had come to look at the windows, recognized them as being Wallside Windows. He suggested I call & check on the warranty before getting windows replaced or fixed. Of course Wallside said the warranty expired earlier this year. After telling others about this, they said they experienced the same problem. From what I understand their windows are not cheap because of the warranty. Therefore; I think I'd say shop around first. I've hired someone with 30 some years experience & great reviews to do the job for me. read more

I bought windows from WALLSIDE thinking I could get a tax rebate at tax time ! I called to get the Manufactures ID number and was told I had to wait 7-10 days . I would think that they would have got this info way before tax time as the IRS requires this number to get a tax rebate . I am not happy at all with this response I received from them as my taxes are waiting to be finished till I get this info . If the manufacture can't get this number they should refund the rebate to every customer !!!! Windows a great but this process is horrible read more

Everything was beyond my expectations from the first step until the last. My sales rep, Laura was top notch, always informed, friendly and on time. I never felt at any time I was being manipulated or high pressured. She held my hand and hung in with me all along the way! I was concerned because I was replacing wood windows in a high-end home. I had been led to believe wood was the only way to go to maintain the beauty, integrity and craftsmanship. I then found Wallside was a third of the price of wood replacements and vinyl windows were more energy efficient and durable and with a life-long guarantee! My window installation is now complete and I couldn't be happier. The installers were friendly, easy to communicate with and did a fabulous job! My windows are gorgeous and I feel I got a quality product along with quality service at a good, fair price. Thank you Wallside! read more

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If you're familiar with Wallside Windows, you've likely seen their TV commercials. I recently discovered why they've been a successful business for over 80 years. A team of four professionals, led by Christian, arrived at 11 am and finished the installation by 3 pm. Their work was outstanding, demonstrating exceptional skills in siding, trim & caulk. We're extremely pleased with our new windows, and I'd like to extend my gratitude to Christian, Shane, William, and Timmy. read more

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The Wallside Windows of today is NOT the Wallside Windows of the past. Plain & simple. My understanding is that the grandson now owns the company & he's made 'changes'....it shows! I've (literally) had Wallside install windows on over 15 investment homes I've owned & 3 of my personal residences over the past @ 25 years. ALL of those from the past were stellar during the whole purchase, install & warranty process. This last experience with Wallside will result in me NEVER using them again! The sales rep was pushy. The manufacturing process was WAY too long (COVID is over people, stop blaming that for your delays). The install delay after the windows were in-stock was several weeks & WAY too long. The day of install, the crew showed up a couple of hours after the quoted timeframe. Further, they'd failed to post the City permit & the inspector stopped, causing another delay. Installers misplaced several of the new screens & had to order new ones, which resulted in a several-weeks delay of getting them. Two windows were quickly leaking excessive cold air, with broken seals. A smart aleck woman took my call at the business when I called to request a warranty claim, telling me that broken seals is normal. When I reminded her that none of the Wallside Windows I'd purchased for almost 20 homes had leaked, she went quiet & finally caved, sending a tech to check the 2 windows, which she obviously had not wanted to do. Guess what? The tech verified that these new windows DID have broken seals. On return, the repair tech had to come on 2 separate occasions because he'd forgotten one of the new panels on the first trip. The windows overall are VERY poor quality & I'll never buy Wallside Windows again. These new windows yield poor weather insulation (unusual amount of hot & cold air), worse than our old windows did. The sound insulation is so bad that we can now hear distant road noise & normal conversations from people walking by on the sidewalk, which we hadn't heard on our 30 year old windows we'd replaced... Awful experience! There are numerous other window installers & I'll personally be using any number of them rather that Wallside Windows the next time I need them, which is frequent. I'm noticing a trend on these online reviews.... Grandpa's once-stellar business is being run into the ground. read more

Ann C. Dan & Nate are excellent Installers. Called to let me know about arrival time. Arrived on time. Completed job timely. Very friendly & professional. All debris was removed and the clean-up was to my satisfaction. Ask me if I had any questions. Questions were answered. Thank You Wallside. read more

Zach came out from Wallside Windows after a call for some warranty repairs and he was professional, fast and very good at his trade; our needed repairs were made like new and that made me wish that I'd called sooner. He recommended a few more repairs and Josh came out and completed them as scheduled and I can say that Wallside stands behind their product and backs their warranty. read more

Replaced our back French doors with a sliding glass door. Got estimates from all the major companies. Wallside was by far the least expensive. We decided on a plain white with a brushed Nickel handle. Installation was done in July. Evertything was completed in approx 1/2 day and the finished product looks gorgeous. I am writing this review in winter because we now have some months under our belt with colder temps. The old doors were drafty and noticeably less effiecient. The new door is so effcient that this section of tour home is always 5-7 degrees warmer than other parts of the house!! If you are considering windows or a sliding glass door to get replaced replace I highly recommend Wallside. read more

Wallside Windows - Windows Installation Near Me - Taylor, Michigan

A couple of guys replaced my sliding glass door a couple of years ago. They ripped insulation out from around the door and never put anything in its place. Wallside sent someone else to check and they just added a piece to cover the gap between doors. I asked how that was going to fix the lack of insulation in my walls. They said the contractors would have sprayed something in during install. When I said I watched the install and they didn't, corporate didn't believe me. My walls are still cold in the winter with that area being 2-3° cooler. I'm thinking I'll have to shrinkwrap that door in future winters. Very disappointing. read more

Set up an appointment for service. Waited over 6 weeks for good tech. Called 2 days before, and told they would call morning of. Took day off work and waited, no call no show. Called back for 3rd time and spoke to the rudest customer service agent, Linda. Now being told different date and got condescending attitude from the start. She is the one who confirmed the date for me on my second call. Either she was too lazy to look and just agreed with the date that I gave her or the date got changed and she's too arrogant to admit her screw up. Their customer service sure has taken a dive with rude staff. read more

Surprised due to posted negative reviews that I looked at only after signing contract. Six friendly guys came on time, did their work, and cleaned up. Looks like they did a good job. read more

Window replacement - HORRIBLE installation and customer service and management. I would never recommend Wallside. I wish I had checked Yelp and not Google reviews. The Yelp reviews definitely are more accurate and I hope people realize Google isn't worth a crap anymore. I have a condo with 3 windows and 1 doorwall. 3 out of 4 have issues and when their "specialist " came out after water pouring in the doorwall, I was harassed and verbally abused in my own home by some guy with "40 yr building experience" that never even checked the caulking which had 3 large gaps causing the leak. Two windows had screens falling out which only one has been replaced. They won't even call back now. Here comes another BBB complaint for them. DO NOT DEAL WITH THESE PEOPLE ALONE! ALWAYS HAVE A WITNESS! read more

Brad is very nice and professional and I expect to talk more with him soon about my project. The poor guy got into an accident not very far from my house. I felt so bad for him. read more

Way over priced and they treat u like dirt wouldn't recommend called another company they where half price

Excellent service and the warranty is outstanding. Had my windows done 25 years ago one of the seals broke. They came right out and fixed it. read more

My installers arrived at the agreed upon time and did a good job of installation and were courteous and cleaned up afterward. So far the windows are great. John B read more

As a career military we move around a lot . Sometimes we get put in a spot to move where we wouldn't normally choose. We moved into a home with NO functioning windows and of course home inspection never mentioned that. So we called around and found wall side to be most reasonable and saleman was not pushy. That being said... we were duped. Install went fine. An hour after they left it begins raining. Rain is now visible in the inside of my window... I call for service they are telling us that is by design. I'm calling BS but getting no where fast. no windows are designed to have windows allowing water to get through!!! We are beyond devastated. Scrape and save to improve our house only to turn one problem into another. We were never told not once that our windows would allow water to come through. So now every time it rains I have to watch water pool in our windows. Super disappointed. read more

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My windows were installed professionally, proficiently, and with perfect care for my home. The whole process began at 10a and concluded at 1:45p. That was expeditious for such a solid job. Not to mention the price was extremely reasonable! Thank you, Wallside Windows for updating and warming my home! The Jacksons read more

Unfortunately the 2 double hung windows I had installed on 9/2/2025 are defective. This isn't the fault of the installers, it's actually the fault of the overall design of the windows. When unlocked, the top window begins to slide down (on its own) about 3 inches. There are plastic braking mechanisms that prevent it from sliding down to far. Sadly, this also prevents the bottom window from being raised up more than 3 inches. God forbid if I forget to lock/latch the windows and set the brakes, the top window will slide all the way down on its own. With only a half screen on the bottom, the top area is completely exposed to the outside, when the windows slide down on their own. If the windows remain locked, then there's no problem (so far) but I want to use my windows to their full capacity, which means raising the bottom window all the way up without worrying about the top window sliding down, on its own. Yes, the double hung windows are easy to clean, which is a great marketing ploy/cover up for a major window design error that allows top windows to slide down on their own. If you've already purchased double hung windows, test them to see if yours have this problem. If you haven't already purchased the double hung windows, you can now make an informed decision. Aesthetically, the windows "look" beautiful but the overall functionality & security of the windows are extremely terrible. Initially, I posted a positive review but had to delete it after actually using my windows. When installed, there were cooler temperatures but now temperatures are rising again, prompting me to open the windows, ultimately resulting in me discovering the defect. I know that there will most likely be a response to this review apologizing and offering to resolve the situation, however; there's no need for initiating a resolution because again, this is a window design flaw that needs to be addressed by corporate to implement a new protocol at the factory level. Also, I've read many other reviews and the follow up to resolve window issues can challenging and exhausting, often leading to a complete lack of resolution. I'll just have to do my research and get these windows replaced by a company that has higher quality windows. read more

Wallside came on time. Installed 5 windows and nicely cleaned the property. Thanks for a great job!

Left so much trash around our yard and screws in our driveway! We spent at least a hour cleaning up after the installers and they left caulk all over the windows and we asked if they were going to clean them off and they said "we install windows we don't clean them". So disappointed when I spend thousands of dollars and this is the quality done! Very unhappy read more

Terrible customer service. Terrible service department! READ YELP REVIEWS! Google reviews are fake. Took months for them to finally come put my windows in. After they left, I looked at the windows and all inside parts were scratched up. For brand new windows, I was angry. Called to get replacement/refund and they were so rude. I finally got a tech out to take pictures and prove they were scratched and he even said "you have to keep calling to keep up on this. They won't call you"-which turned out to be so true!!! After months of calling, I finally scheduled a replacement and I get a call an hour after they are supposed to be here and the guy said "your product isn't on my truck. You have to call Monday and figure out what happened. Sorry, bye". I'm so over this company and wish I would have looked through the reviews harder. So disappointing. read more

we have had Wallside do our windows on 2 of our houses and two of our sons have had them. And never any issues. This home we had done in april and the last couple mornings have been cold outside and we have condensation all around the windows. i called and they said oh that is normal. i said oh NO it is not that means it is not right. They refuse to do anything. So go get window from somewhere else.... Very sad read more

Wallside Windows - Windows Installation Near Me - Taylor, Michigan

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Warranty work performed because seals on all 18 windows were broken from age. First 'repair' resulted in many broken locks and inability to open two windows because fit too tight. Repair person stated it would get looser over time. Second repair person Sean just told me windows not too tight and instead they won't easily go up and down because of dirt in the track. I told him windows went up and down easily prior to first repair. Then I endured a speech on how Sean has been doing this for 30 years. Windows and workmanship are and have been total crap since the day they were installed. Go with Weatherguard or another reputable high quality company. Would give a zero star review if possible. read more

Simply said, this is NOT the wall side windows of past. Quality, service and installation have went downhill big-time.

The product is good and the installation was done professionally however when the work was done and it was time to leave my wallet left at the same time, I will not and would not recommend Wallside Windows. read more

We had excellent follow-up service this week after getting a house full of windows installed in 2005. Although the installation of several replacement windows had been scheduled earlier in the week, they had canceled due to illness; they offered to follow up on a Sunday, which was a pleasant surprise. Our repair man showed up bright and early on time Sunday morning with six windows, and was in and out in an hour; he even took off his shoes without asking. read more

From the sales team to the install they were nice and accommodating. There was an accident with one window breaking from the second floor. They spent a lot of time working to clean it up. There was snow so it was hard to see. When I realized that more clean up was needed one of the team came back and picked up each little piece at a time squatting down in the cold for probably another 30 mins. read more

3 windows were not installed in the same location/manner as the original windows so I no longer have the ability to mount blinds/shades inside the window frame, the clearance at the top has been totally diminished. I will need to purchase new window treatments. The install crew did not inform me during installation that this would be changing. Also, the installers were a bit sloppy (caulk droppings on rugs and toilet lid cover was scuffed up due to improper protective covering). A small piece of the vinyl siding on my house was damaged and they attempted to fix/conceal without informing me. I have contacted the service department but have not been contacted for follow up. This review rating will change based on follow up response or lack of. read more

Wallside Windows - Damaged siding with visible screw in effort to fix - Windows Installation Near Me - Taylor, Michigan

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We have used Wallside multiple times for window replacement both in Ferndale and in Lexington. We have been more than pleased with the look of the windows and the ease of cleaning. Our last salesperson, Kelly Kelly, was so helpful and thorough!! Would 100% recommend Wallside!!! read more

I had most of my house done by Wallside 30 years ago. Had an issue a few years ago and they were prompt to take care of. Much appreciated!! In October of 2022 I had 4 other windows and door wall wall replaced. Once again very pleased. My question is. When it rains or snows the bottom jamb of my new door wall will accumulate water on the inside track. Had a Wallside tech come out and he says its normal because its a one piece track. Just doesn't seem correct to me. Anyone else experience this? I'm going to contact Wallside again and ask to speak to someone to advise. Thank you. Today is 03/02023 this is a follow up to my previous. Wallside sent a tech out to check my concern and he looked at it and said water inside the track was normal as long as it wasn't over flowing. unsatified I called for service again and asked for a different tech. The lady who took the call was somewhat rude and also said it was normal but sent a different tech at my request. The tech "Nick" came out 2 days later and Actually took the track apart and said, you have ponding water in the track. Then said the door will have to be taken out and reinstalled to allow the water to flow out. Wallside called and said the installers will be contacting me in 10 days to correct the problem. Thank you Nick!!!!! read more

It has been the worse contractor I have ever dealt with. The prices change and go higher and higher. The the warrentnted work isn't honored. I have 24 windows and the new house I'm buying has wallside windows. I have decided not to buy the house and informed the seller. the had to give me a refund and cost me early 5-8 k in damages because of 2 drops of caulking on weepers that caused my kitchen to flood and my upstairs bedroom floor , lvg rm ceiling and lvg rm walls to be replaced. read more

Wallside Windows - Windows Installation Near Me - Taylor, Michigan

Bought $6,000 worth of doors and windows and paid in full. Since the installation in February, I have had nothing but problems. I still can't move into my house and we are in MAY. They admitted the person who put my windows in, was on drugs (cocaine) and was fired because of it. The sliding door they installed leaked destroying my new floor. They told me they would be out in two weeks to replace the door, meanwhile this very large investment is destroying my floor that I just installed. It actually took them three months to return and fix the door. Update, they replaced sliding door and said they were making an insurance claim to cover the damages to my floor and an insurance adjuster will contact me... so my family is going to have to pay 3 more months rent on our current house. We cant move in when they have to rip up the whole floor that was just put in. We got estimates from our contractor who said the whole floor needs to be replaced because of the water damage. They caused over $17,000 in damages so far. Our bills continue to pile up because we chose to use this company. It took me a week to get in contact with the owner of the company who did his best to dodge my calls. When I expressed my concerns to the owner of the company, he did not stand behind his product or offer a refund on doors he knows was put in by his installers who was on cocaine. He simply said, "that's why I have insurance." I can't express how unhappy I am with this company. I think the most unsettling part of the experience is knowing that my pregnant wife and toddler daughter opened the door for the installer who was fired for having a drug problem. This gentleman was in my home, and around my family. If you value your property, and don't want to go through the hassle of an insurance claim; if you don't want scuzzy drug addicts in your home, I would use a different window company. read more

We chose Wallside windows to replace our sliding glass door, since they had the best price out of all the quotes we received. A few months after it was installed we had an issue with one of the doors and they were very responsive and replaced it within a few weeks. read more

Wallside Windows warranty ROCKS. I will start off by saying that I have not actually purchased anything from Wallside Windows...YET! When we are ready and able to replace the entire windows, they will be our first and most likely only call. Here is the story behind the raving review: We moved into our new house about 3 years ago and did not know how old the windows were, but almost every single pane had either a crack, fog or condensation in it, one of them had all 3 issues! Our original plan was to replace them all at once, in a year or 2 after we moved in. then COVID, then I lost my job, etc. Needless to say, new windows were definitely not in the budget. I was so tired of cleaning these windows that would never look clean. I called Wallside to see if they had installed them and if they would be covered. They knew right away, from our address, they they were Wallside windows that were installed in 1991. They sent out Nick, who was very nice, to look at all the issues. He said they would all be covered, even the cracks in the panes, because they were stress cracks. As I am typing this review, 2 nice men, Jacob and Ryan, are replacing NINETEEN panes, all covered under warranty. Mind you, this is 31 years after they were installed! We also have a rental property that had 5 windows with the some of the same issues when we bought it and so we called and got those replaced under warranty before renting it out. The installers today said Wallside will honor the warranty on these new ones til 35 years from the original purchase day (about 4 more years for these). They also said that the new glass is thicker and that the insulation value is better than the original too, so I may even save a few bucks on heat/air costs! Call Wallside for your window needs. read more

Low quality windows for sure seals fail within 10 years. Had them at 2 -3 locations.experiance same problems. Buyer beware

Stewert handled the service for my wallside windows and was so nice during the entire process. He replaced approximately 40 windows and was very professional and courteous and was done much quicker than I expected for such a big project! I'm very happy with his work and with my beautiful new windows. read more