From my initial phone call to the final inspection, everyone was gracious and helpful. They provide…read morequality work without exorbitant prices as many other companies are known to do. Plus, they make financing quick and easy. We now have a beautiful new roof and new gutters. The crew(s) that came to do the work were friendly, respectful and efficient. My entire roof job was completed in less than a day...and it included a partial tear off! I would recommend Integrity to anyone looking for an honest, professional company. They truly live up to their name...INTEGRITY!!

Matt is rude af. He acts like he cares about his customers but he doesn't he would rather argue…read morewith them because he's "always right" When they installed my roof they added a brand new vent for my furnace and water heater but the dummies left the instruction papers inside vent and also capped it which ment all the co2 and condensation from water heater (parts have also melted) was going into my house and making us sick. Could have killed us. Matt had nothing to say when we called him out on his crappy job. F*** him and that companion still picking up nails in my yard and driveway from them.

Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

worked with me for a month till Door came in from Home Depot then set a appt and ghosted Me. Never…read morecalled no text just gone. What a Pro at being a jerk. Would not give Brian stars not a very good company

From the owner: Your Trusted Partner for Quality Windows and Doorwalls…read moreBetter Windows Inc is your go-to expert for top-quality windows, doorwalls, and professional installation in Dearborn, Michigan, and surrounding areas. With over 25 years of experience, our team is dedicated to delivering outstanding results and meticulous service for every project. From new window and door sales and installations to detailed repairs and replacements, we make every upgrade seamless and stress-free—ensuring you always get “just a better window.” We don’t just stop at windows and doors; our comprehensive roofing solutions protect your home from the top down. Whether it’s a new roof installation, complete replacement, inspections, or repairs, we bring the same commitment to craftsmanship, durability, and customer satisfaction to every job. Enhance your home’s comfort, efficiency, and value with Better Windows Inc. Experience the difference—because you deserve just a better window.

I've waited two years since I've had all new installation of windows in my house to place a review,…read morefinally I feel that I am able to post a review worthy of my experience with Hanson windows. My old windows were over 40 years old and drafty. I contacted Hansons along with several other outfits to get estimates and decided that the quality and price of Hanson was the best choice. I purchased nine custom made high-end , low E windows and installation. The windows were delivered on time and customer communication was good. I had a few questions for the contractors that came out and performed the work and those questions were answered at that time. The first winter I noticed in one bedroom the wood and wall received moisture damage. Not from typical condensation so I reached out to Hansons and they sent someone out to look into the matter. The problem was discovered to be caulk covered the window track drain panel which they were able to correct on the spot. I can say that that is the only issue I have had with my new windows or the workman ship. Over all, we are satisfied customers and would likely recommend to others.

1) Right upon installation our problems started. We called to sign off and make a payment and we…read morewere not able to get in touch with anyone. I figured eventually they would find me. When they did, they mentioned how they have been out of money for months. I attempted to pay and then they blame me. 2) EVERY winter we not only get condensation on our 2021 newly installed windows but in addition the condensation freezes! That means the windows are leaking terribly. The project on our home was over $20,000. We continually call them back as windows are stuck, locks not working, currently two of our three pane windows have water inside the panes. Just major frustration! Certainly not energy efficient. Not an improvement for our home at a very expensive price! So very frustrating.

After several delays our kitchen remodeling was completed. Some of the delays were due to…read morereplacement of cabinet defects and other such problems. The workers were pleasant especially Scott who went out of his way to please us with excellent work. We are very pleased with the beauty of our kitchen and its design.

Stay away from this company. Had to constantly monitor deck being installed. When repairs were…read moreneeded, I'd call the office. Requested the owner Jason P to call me numerous times. Never did. Still waiting for another repair. This project has caused so much stress. Oh yeah he will take your money but never come out to see progress. Other companies always involved owner coming out during job. STAY AWAY. If my gate is not repaired by Monday, I will take further action. LATEST UPDATE Owner came out and assessed on Tuesday 6/18/19. Ordered additional materials. Called on Thursday 6/20/19 to say materials were in and he'd be out Saturday 6/22/19. Installed new stairs and made adjustments. Looks so much more professional. Maybe they should consider letting go of a crew that can't do the job.

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+