I received a quote from Wallace in May 2022 for painting the entire interior of my home. I made attempts on a weekly basis - sometimes more often - to have someone call me to schedule. I left messages in the office phone and texted and left messages from the Wallace who provided the quote, with basically no response. Young Wallace called me back once, and said he'd call the next day to schedule - he did not. I saw him in town - and spoke with him; he said he'd call that afternoon to schedule - he did not.
Finally, on September 17, I received an email stating that they would have to cancel the contract because the business was being 'put on hold' for the time being. There was an apology for the lack of community as well.
Unprofessional, and very, very disappointing. I chose what I believed to be the best painting company in town. Boy, was I wrong! read more