1. Wallace & Associates

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Encino, CA

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Wallace & Associates

3.8 (4 reviews)
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Services - Wallace & Associates

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Garelick Business Management

Garelick Business Management

(66 reviews)

Encino

I highly recommend Jessica and her team, as they have been exceptional! They have been an absolute…read moreblessing to me and my business over the past eight years. As the first accounting firm I ever entrusted with my business, they have exceeded my expectations from day one. Jessica and her team are incredibly knowledgeable, professional, responsive, and reliable. They consistently provide exceptional accounting advice and are always available to answer my questions and offer guidance throughout the year. Their dedication, attention to detail, and commitment to providing outstanding service have been invaluable. Finding an accounting firm you can truly trust is priceless, and I am so grateful to have found Jessica and her team. If you are looking for accountants who genuinely care about their clients, provide expert guidance, and go above and beyond to deliver exceptional service, look no further! I wholeheartedly recommend them to anyone looking for a dependable, knowledgeable, and truly outstanding accounting firm.

I called Garelick Business Management during tax season and again afterward. Their admin, Grace,…read moreanswered the phone, but she did not seem able to answer even basic tax-related questions. Normally, at a professional tax or business management firm, the person answering the office phone should at least be able to address basic questions or connect you with someone who can. Instead, she repeatedly said, "I'm sorry, Jessica Luengas is not available right now." I waited for a response from Jessica Luengas and her team, but no one followed up. Communication was very poor. It was also frustrating that there did not seem to be a regular team member, or even another tax preparer, available to answer basic questions. It made me wonder what kind of tax and business management operation this is if everything seems to depend on one tax person being available. For a firm offering these services, I expected a more responsive team and better client support. Based on my experience, I would not recommend this firm.

Tax Network

Tax Network

(107 reviews)

Encino

Super nice and easy to work with. Got my taxes handled and saved me from paying more than I needed…read moreto!

My experience with Tax Network USA was unacceptable, and I strongly recommend that prospective…read morecustomers exercise extreme caution before giving this company money or signing any authorization allowing it to deal with the IRS. I hired Tax Network USA on March 4, 2026, and paid the company $400 to prepare my 2024 federal income tax return. I provided the information and authorization they requested and expected the service I paid for to be performed. It wasn't. On March 28, my assigned case manager, Amber Shah, told me they were waiting for information from the IRS and that my return should be ready for my signature in approximately a week or two. Months passed. Tax Network USA never prepared my 2024 tax return. I eventually had to hire another tax preparation company. That company was able to prepare my return in approximately three weeks. What I subsequently learned from the IRS made my experience with Tax Network USA even more troubling. When I contacted the IRS in August, I was told that the IRS had received the Form 2848 associated with Tax Network USA on March 4, but IRS records at that time showed no requests for my tax information and nothing sent out in response to Tax Network USA. After months of apparent inactivity--and only after this matter had escalated--IRS representatives later told me that requests for my tax information were made between August 31 and September 3. The IRS told me the requested information was transmitted electronically the same day. By then, I had already hired another company to prepare my return. I sent Tax Network USA a formal demand for resolution and gave the company 10 business days to respond. That deadline expired without a response. The issue is not simply that I was dissatisfied with customer service. I paid $400 for preparation of my 2024 tax return, waited for months, received assurances that did not result in a completed return, and ultimately had to pay another company to do the work. I have preserved my emails, payment records, IRS communications, authorization documents, and the chronology of what occurred. I have also taken steps to revoke Tax Network USA's authority to access my IRS information and have pursued the matter through appropriate complaint and dispute channels. Consumers entrust tax preparation companies with money and extraordinarily sensitive personal and financial information. That requires accountability, communication, transparency, and performance. Based on my documented experience, I would not use Tax Network USA again, and I cannot recommend this company to others.

Wallace & Associates - taxservices - Updated October 2026

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