I've had such a great experience with El Cid Income Tax over the past few years. Christina and Sandi have been absolutely amazing to work with. Before coming here, I always seemed to owe money to the IRS, which was stressful every single year. Ever since they started handling my taxes, everything completely changed. Now I actually receive refunds, and I know it's because they really know what they're doing and take the time to do things right. On top of that, they are genuinely kind, patient, and easy to talk to. They make the whole process feel simple and stress-free, which is priceless when it comes to taxes. Highly recommend! read more

The attitude from the owner Christina is just unbelievable...Her assistant Sandra however is an absolute angel! Sandra got our taxes done in 3 hours from drop off and called same day with the refund information. From there it was all downhill working with Christina for pricing and scheduling to sign. Christina sent appointment confirmations without discussing availability after a pause in communication because we were at work. Every conversation with Christina has been not only painful but rude and very unprofessional. read more

I have used this Company for the past 7 years keeping me organized. I am very satisfied with the employees and owner Christina. I appreciate the hard work and professionalism of El CID !! read more

I found El Cid while looking for a tax preparer online. I was very apprehensive, I called and spoke with Christina who gave me a quote for the taxes I would have to file. I was relieved at the simplicity. She then sent me an email with all of the documents I could either upload and send or bring by the office. I chose to drop it off at the office. Sandi received my documents, answered my questions and was patient while I had to make a second trip home to get additional documents. Within 24 hours my taxes were done and I received a refund! I have never gotten a refund. I was very satisfied and think I have found my tax preparers for life! I highly recommend them! read more

Bookkeeping and taxes have always been something I struggle with my own finances and my freelance business. El Cid for the last 2 years has really been helpful in keeping things organized, and updated. And whenever I had questions they were happy to supply me info to be well informed about my financial decisions. read more

Very knowledgeable and great service! They put my mind at ease immediately even though my accounting needs were very complicated. I'm very grateful to have found them! read more

This review is long overdue for Christina as is with George! Let me start by saying that consistency, accuracy, and efficiency goes a long way with me and I've had nothing but that with Christina & George. I relocated to NorCal California from SoCal California and will only do business with El Cid Bookkeeping because of how I've been treated as a Client throughout the years I've done business with them. Whenever something urgent pops up I can always count on Christina to resolve and if she's not available then George steps in handling many of my fears, concerns, etc. I would recommend anyone to them. THEY ARE THE BEST !!!!!! I'm typically very critical of who I handle personal matters with and I can assure you they will not disappoint. Thank you Christina and George - Keitha read more

I have been using El Cid Bookkeeping for several years and for a good reason. They are great at what they do. They provide their service with a friendly attitude and professionalism. Dealing with taxes can be very daunting but they get me through it each time with ease. I highly recommend them. read more

This year I decided to spare myself the hassle of doing my own taxes and having them done professionally instead. I had the good fortune of selecting the right people to do it, El Cid Bookkeeping. The whole process was quick, thorough and painless. The staff was very helpful and receptive to answering all my many questions clearly in a simple manner that I could understand, i.e., no drawn-out tax accounting jargon. Needless to say, I was very happy with the level of speedy, knowledgeable service I was provided. And to boot, the price was right and I saved myself the headache and time of preparing my taxes myself. I'll definitely be going back to El Cid Bookkeeping next year and will be quick to recommend them to any of my friends. read more

I sent an email to several book keepers and services advertised on Craigslist. I got a phone call (not an email response but a phone call) from Christina within 10 minutes. She spoke to me clearly and directly. She calmed my fears about the state of affairs with our books and assured me that El Cid could help. I came to El Cid with our books in shambles. We paid a "book keeper" to train someone in our church to manage our books. Needless to say between the two of them, they made a complete mess of our records and data. Christina and her team put everything in its proper place and returned a workable body of data in no time. All of our records were returned in a neat and orderly fashion and well documented. We continue to use their service monthly for our book keeping needs and we are SATISFIED CUSTOMERS!! We commend this business to everyone in need of assistance. read more

They are the bomb & automated!!! They filed an extension before I even asked!!! I have been with them for the last 2 years & great customer service!!! read more

I have been with El Cid Since Jan of 2009 (4 1/2 years) I have always found them to be extremely professional and responsible. I found their rates to be more than competitive. For the level of service I get I would say that it is a bargain. I have also found them very receptive to all my needs. I have a very high end Tax Accountant that they work in conjunction with very well. They handle all my corporate bookkeeping needs for my tv production company. Their reporting and followup is exceptional to the point that they are chasing me down when I am not as quick as I should be with getting them answers to questions they need on my behalf. I would highly recommend them for all your bookkeeping needs. Do not hesitate for a second to hire them! read more

I brought my corporation's Quickbooks mess to El Cid. Raul handled me, my account, and my company as if it were his own - caring and knowledgeable. That's very difficult to find in accounting in my opinion. El Cid has responded quickly and decisively to help me out, and Raul has been there to guide us and explain things in laymans terms. Although I'm not a believer in having to have a retainer with an accountant, it's worth it to get the kind of service I'm getting from them. It's been a long time since I've felt comfortable and secure with how my accounting was being handled day in and day out. read more

I had an amazing experience at El Cid Book keeping!! Kasey was so efficient and quick. She was so on point. I have referred all my friends to her. I filed my taxes on Feb 6th and today when I checked my acct my tax refund was there read more

Christina is AMAZING, kind, helpful and professional! Customer service A+++++ I needed some urgent information for a time sensitive issue and I was able to get the important documents right away. Highly recommended! Thank you Christina! read more

I found this company through Craigslist and as we were looking for a new bookkeeper, I got in touch with them. The owner Christina was very responsive and answered my questions well on the phone. I then arranged to drop off our books and computer which had our Quickbooks file on it a week or so later. The one-star review refers not to the staff (who were very professional) but to the misleading pricing. I was told the hourly rate would be for $35. Great, I thought - we had our Quickbooks file, our bills etc.. were in files and our 2 corporations (one dormant and the other brand new and yet to really generate) so I expected it to be very reasonable. The price is quoted on how long it takes to do the first month's worth of reconciliations and then they multiple that figure by 12...OK, I thought, sounded fair enough... Instead I was quoted nearly $10,000 just to set up our books and send info on to our accountant to do the actual return. At $35/hour, I figured they thought it would take them over 247 hours to simply set up Quickbooks and input data from a couple who didn't have a lot of expenses and who had 2 businesses that had no payroll or real expenses or income. Not impressed. When I asked Christina about this and let her know what I paid previously, her response was terse and she made no other attempt to explain herself other than "..your figures will be accurate". Lastly..I checked them out on Yelp and discovered they were running a Yelp deal which no-one had bothered to mention. Sorry El Cid but that's just sleazy. I am sure there are other services out there who genuinely care about prospective clients and don't just see them as walking dollar signs. read more

Gotta love her reply.. "selves" not "Self's" Your partner said that you DID offer bill pay services at an hourly rate. YES, once you all never delivered on the date mentioned in the email from Sandra, I changed all passwords. I am not sure what you've typed re Debit card? 1. I gave you a credit card (for cash back rewards per my email to you) 2. Payments were with PayPal. Do to the fact that we DID NOT receive the work completed as promised, paid for and indicated on your emails, PayPal gave us a full refund. A rep from QuickBooks contacted them on my behalf to discuss and review. That's how bad it was. They reviewed AII of my emails to you. You tried to contact me many times re my password? Try 2x and only for BofA I sat down with two of your reps, Ingrid (She is amazing, She quit to go to a better place) and Sandra. You guys never even bothered to contact me the moment I have a new account manager until almost a month later. I have confirmed with BofA that you kept getting blocked due to the fact that you all are using an unsecure server! You should have gotten a letter from BofA... Run and don't walk. I will be adding the full details for this review. Long to short. They can't be trusted. Check your invoices and match them to the activity in your QB and bank logins. If you have a question for Gorge, they will 150. For hour for a 15 minute question. Christina the owner is extremely rude. I'll be posting some of her replies. They are very unorganized. Every time I went in they had someone's bank statements on the floor in a starch with offers. You will have one account manager and that will change a few times. They won't notify you that the person they've let go (having all your passwords) has been terminated. Then they will place you with a new account manager and Bill you for her time playing catch up. Every single thing I had gone through with Ingrid, i had to go over with the new account manager Ingrid. I was shocked when I got my bill. 1400. For one month 650. Plus 245. For the next. Sandra has a nasty attitude as well. I called her before Christina gave meter word that she would be personally resolving the issue with my QBs and I told her I thought it that we go the business manager route due because the billups were actually higherZ She said "I think that's the best idea" Sandra also told Me that she would resolve this account. I still have not heard from her. I Was told that my QB was all set and complete. And it is not. My payroll taxes and info are missing. My lawyer did a review on on my QB and it is incomplete. There is much more to the story and I'll post later. Just wanted to get this out as these people cannot be trusted. Read your contract they have you sign. You will be able to use it against them.. I'll be updating this. Beware: 150. Per hour for gorge is not only for returns it's for questions, meeting to review in case they fire an employe. They charger you for their problems. Unorganized Rude staff They are not tech savvy Behind in times. Your personal info is compromised They will try and blame you does wry single little thing. They don't like that you read you invoice and have questions. They don't know QuickBooks. They are very dishonest as you'll see in the series of emails I'll be posting read more

We have been with El Cid Bookkeeping for one full year and we are happy with the services they are rendering. Honestly I have not been as proactive with reviewing information with them but every time I have emailed, called or visit them they are very friendly and professional. George, Sandra and Christina who are the only people we have dealt with have been amazing interpersonally and have shown to be extremely knowledgable in the they are doing. We are super glad to have them so close to us and for the relationship we have built. I recommend this team of professionals to any small business owner. read more

This is the second year I have used El Cid Bookkeeping to do my tax prep. They did a very good job, at a fair price. George, the guy that did my prep. is the nicest man. He feels like an old friend. Never in a rush. The whole staff there treated me well. They almost made tax day a pleasure. I am happy a friend referred me to them. read more

I sent you a copy of the email I mentioned to prove who I am and prove it was, in fact, your fault that our returns were rejected and we thus owe the taxes as I stated above. I stand by my review. read more

We are looking for a bookkeeper to visit our office for a few hours, once every week. Had a wonderful call with Christina, the manager at EL CID. I am learning that very few agencies do site visits any longer. They all want to work from their own location. I found this on almost all the calls I made. Christina, however, took the time to really understand our needs and make some recommendations-- even though she told me up front that her firm may or may not fit our requirements. I appreciate her attitude and her understanding of small business operations. read more

First impressions mean a lot, and my first impression of Christina was fantastic. I had a last minute 1099 issue and our bookkeeper decided to fall off the face of the earth.. Did a quick search and found El Cid.. Christina took care of my issue in 1 day (I had been pulling hair trying to figure this out for the past week at least). Not only did she help me out with that issue, she also gave much insightful info about our Quickbooks. I think we found a new person to do our company taxes and most likely clean up our Quickbooks. Thanks Christina, you rock! read more

I searched around for a good tax preparer,called a lot of companies and individuals.I received quotes from $60 to $410.I finally decided on El Cid Bookkeeping.I was assigned to Kasey Chung,she was very competent,straight forward and even tolerated my bad jokes :) read more

I had an amazing experience as an El Cid customer for business bookkeeping and am also enjoying my personal taxes relationship with them. They are responsive and honest. read more

Been going to George for my small S-corp taxes for the past two years and have been very happy with the personal service. Christina and Sandra have done a great job with the bookkeeping and helped me stay on top of deadlines as they approach. I highly recommend them! read more

The folks at El Cid are extremely knowledgeable and a great helping with all my taxes. They were very responsive to questions and thorough with their prep, which made an unpleasant task extremely manageable. I appreciate the time and follow up and will definitely use their services again. read more

I have been a client of El Cid Bookkeeping Services (El Cid) for about 4 years. Over the years, I have contacted other bookkeepers to review their packages and rates, but have always remained with El Cid. I have found El Cid rates to be better than the competition and I have found the owner, Christina, to be both exceptionally knowledgeable and very professional. I can call this company and always get a quick and thorough answer. Many years ago, I use to prepare my own financial records. Making the decision to have El Cid organize and prepare my financial records with QuickBooks has changed my life. The reports they provide give me every detail of my finances and I especially love the fact that I get a balance sheet and profit and loss statement each and every month. Their work has made it so much easier for me to make better financial business decisions. I highly recommend El Cid Bookkeeping Services as they are experts at what they do. My understanding of my own finances has greatly increased and I no longer dread getting information together to complete my taxes each year. I especially love the service that I receive when I call to speak with my bookkeeper, Raul. I would encourage anyone who is looking for expert bookkeeping and QuickBooks knowledge to give Christina a call. I highly recommend this company. read more

I have been a client of El Cid Bookkeeping for over 5 years and could not be happier with their service, reasonable prices and attention to detail. Running a small business is a full time job. It is great to know that I can count on El Cid's team to handle the bookkeeping for my business. I have a merchant account that has so many transactions per day that it was getting out of hand. But since I started working with the El Cid they handle everything in my business, payroll, sales taxes and more. I had never had a problem with their bookkeeping. In fact, they are very proactive and will help resolve disputes with my merchant accounts or find discrepancies that otherwise would have went unnoticed If you are looking for a company that know QuickBooks in and out , I would highly recommend you meet with El Cid. read more

After firing my CEO who couldn't seem to keep things straight, I found El Cid. They reconciled my 3 companies back to 2005, prepared undone tax returns, and returned our company to a position where we could finally manage it properly. My quick books register now matches my bank balances TO THE PENNY! That hasn't happened in at least 10 years. Their response to questions is quick and their information accurate. Requests for reports are handled promptly and I always feel like I'm special. Get rid of your accounting headaches and hire El Cid. read more

Great Service, Extremely Friendly / Competent Staff, Lower Than Average as far as Fees. Excellent Communication .

If you are looking for a bookkeeping service, this company is truly a great one. We had used several bookkeeping services for our two companies (an entertainment LLC and a small law firm) over the last couple of years and wound up with our books in a mess (though we were partly responsible, however they made it worse). We found El Cid via an ad and George Padilla came to our home and helped us to get through some major bookkeeping issues we were having. Since then we hired his company (El Cid) for our monthly bookkeeping services and for the first time in 3 years we are AHEAD of the game going into tax season. Thank you George, Christina, Sandra and all the staff at El Cid. Laura E. at Legends IA. read more

Yelp needs NO Star...cause this business doesn't even deserve one star. Staff very rude. For the amount they charge, maybe they should schedule some customer service training for their staff. The entire business has one person to do it all and that person is miserable at what it does. NOT recommending the business to anyone. Stay away! read more

I help to manage a small business, handle A/P and act as an office manager. The other reviews are completely incorrect. Christina and her staff do a fine job. She and her co-workers had to clean up a very messy set of books for our business and did so in a patient and professional manner. They also had to work with our lawyers and did so in a cooperative manner. There is no bait and switch that goes on here, nor is there any hard sell in regards to which software to use. There are different hourly rates depending on how they have to access your files. I would recommend them to anyone looking for professionals to maintain the books. read more

I had a real problem with un filed taxes. Christina held my had during the entire process and the results were the IRS purring with delight! Everything (almost) can be done by fax and email. Great bunch of people who made me feel I had a team working with me all the way. Thanks guys! WP Los Angeles read more

After receiving an RMS letter I called El Cid accounting. Christina is extremely knowledgeable and answered all of my questions. I will definitely be using El Cid for my small business taxes and income taxes this year! read more

I have been working for El Cid Bookkeeping for a year now and I have nothing but positive things to say. Christina and George are so patient and knowledgeable and really take the time to teach and share their knowledge. I have experienced a great deal of personal growth as a bookkeeper over the past year because of them. I am able to provide all my clients with a level of skill and care that continues to grow each day. Christina is the best boss ever!! read more

The CPA's at El Cid Bookkeeping are extremely knowledgeable and really took their time in preparing my tax return and thoroughly answered all of my questions! Jorge and Jesse are very patient and made me feel like a valued customer. I highly recommend their services to anyone looking for excellent results!! read more

Quick and Easy, Sent forms via fax, spoke on phone/email few times, no problems

xlnt communication,professional staff competitive rates,my experience first rate!!!!!!