After discovering that the toilet's carpet was soaking wet due to a pipe leak on a Sunday evening (always the weekend) I called my Nationwide insurance emergency line on Monday morning who passed my details to my local contractor, Walker Gas from Dalkeith.
Plumber Greg paid us a visit on Monday morning to assess the damage; he took a set of pictures of the ballcock, toilet cistern and pipes, all in all a 30 minutes visit.
On Friday, as advised by courteous Emma, from Walker, plumber Stevie, popped here and in exactly one hour he changed and fix the Fluidmaster Push Button Cable Dual-Flush Valve, float valve and the push button itself. He also fixed the cistern to the wall with 4 screws and tassels as the original ones were "missing in action".
On both cases, Greg & Stevie phoned me in advance to let me know about their estimated time of arrival so no surprises on that front.
The Walker Gas contractors did a great job by fixing and replacing old with new, so kudos to them.
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