I called Celsius recently for help with a leak that was occurring under my bath. They are a local firm to me. I found them to be very professional from the start and they arranged an appointment for one of their engineers to come out at a convenient time to me.
The engineer himself was prompt and reliable and even telephoned me in advance to let me know he was on his way. He was able to quickly diagnose what was wrong and what he had to do to resolve matters, along with the costs involved, which were very reasonable.
He came back with the necessary parts and completed the job, after which he took the time to explain to and show me what he had done. I was delighted with the end result of the work, both in terms of it stopping the leak and also how everything looked. He even told me not to hesitate to contact him again if I had any questions I had not thought of at the time or if any other issues arose. Indeed, several days have now passed since the job was completed and everything is working perfectly again.
As someone who does not know much about DIY, nor has to call trades firms often, I am naturally sceptical about the possibility of being taken advantage of in terms of costs and also the firm itself being unreliable, for example. But the service I received from Celsius certainly served to reassure me of any doubts I had about any of these things. They were absolutely brilliant from start to finish, and I have already recommended their services to several friends and colleagues. read more