Lousy attitude. My son tries to return an unopened, still-in-box inflatable, with receipt. Store…read morerefused. Yes, sign says no returns, but unopened? Don't shop here.

I have a hard time believing the other reviews. Perhaps that is someone local that has an axe to…read moregrind because our experience was 100% the opposite. Super polite staff welcoming us with a smile upon entry. I had five children with me and they were super patient and accommodating. Very helpful to my fishing naïveté as well as we selected poles and other items. Happy to purchase from them and happy to return when we visit Eagle River again!

Awesome selection of clothing, shoes, boots and outerwear! Fabulous customer service!read more

From the owner: Columbia, Roxy, Quicksilver, Kavu, Royal Robbin, Merrell read more

Zero stars! We should have believed the numerous reviews warning us about how Tom is a swindler…read more We rented a boat from them last year and had a positive experience (sans Tom) so we returned again hoping to support a local business. Upon returning the boat we received a call from Tom informing us two bumpers and an extension cord were missing. My husband informed him we never received the aforementioned items and even commented how odd it was they didn't provide us any this year as they did last year. He essentially told us since we signed off on the checklist his employee conducted that we were SOL. My husband and I were adamant we never received the items. Tom even went as far to insinuate someone must have stolen them off our pier when we weren't looking. He ended up charging us $100 for the two bumpers and the cord, which at most cost $50. Renters beware, it appears this is a common business practice of his. Do yourself a favor and believe the reviews! We will definitely be taking our business elsewhere next summer.

I would give 0 stars if I could…read more... We were so excited to come to St. Germain! A friend of ours had planned a trip the year earlier & came home raving about it, so when she shared she was planning a group trip, we jumped on it. Let me start by clarifying, the area is wonderful! I would recommend a St. Germain trip to anyone. Even the employees at St. Germain Sport Marine, I believe I spoke with a Carla and a Rocky (it's been a few months, forgive me). They were lovely. I knew something was off the first time I had to interact with Tom. See, since we were going on a group trip our reservation was made under the name of my wonderful friend organizing the trip. It was a weekend trip for 16 people. We would get in on Friday and leave on Sunday, so we all rented the snowmobiles for Saturday & Sunday. Unfortunately, my husband & I had a family emergency that occurred a week & a half before the trip. This required us to only be able to attend Saturday. Meaning I needed to adjust our rental from 2 days to 1. When I called, Carla was so kind. Explained we had a reservation for months, already paid our deposit, just unfortunately needed to adjust our rental. She said it would be no problem & assured me the adjustment was made. She was so sincere and sweet. The next day, I had a follow up question so I called and spoke to Rocky. She had the same manner. Reassuring & kind due to our unfortunate situation. This was so nice as we were very much looking forward to this trip & were trying our best to make it work. Two days later I was jolted when Tom called revoking the 1 day rental. This was shocking as we had already paid & were bringing 16 people's business. You would think they would give a little. So I asked Tom what was best to do as I did not want to pay $400 to rent for 2 days when we only needed 1 day. Tom said cancel & come in day of to see if a mobile was available. At this point we were 1 week out from the trip & again trying to make this happen, so I agreed. 6 days later, we started the trek to Wisconsin. I called Tom, knowing I was a day early, to see if he would let me reserve a mobile so we knew there'd be no issue Sat morning. He begrudgingly did, but made me pay another deposit, even though I had already paid the initial deposit from the 1st reservation. Tom would not transfer the deposit over. When I say he was everything but accommodating I mean it. Not to mention every time you talk to him all you are thinking is "this guy is so rude. He loathes interacting with you. Why would he be in this business?" I digress. Tom was not sensitive at all to the human nature of our situation, we had a family loss within weeks of our trip (a trip we had been planning for months) that required us to alter our trip. He made us cancel our reservation a week out, just to remake our reservation, for the same mobile, and make us pay a 2nd deposit. He did all that simply because he could. Now to get to the real issue. Saturday goes off with out a hitch. We leave at 7:00 AM Sunday morning, drop off the snowmobile & keys in a drop box (no one is there that early) & go on our merry way. Weeks go by and I notice on our credit card there is a $350 charge still floating for St. Germain. I think huh, that's weird. Call them. Of course I get Tom. He tells me the charge should have dropped off, he'll check & call me back. Calls me back 2 days later & tries to tell me that we damaged the snowmobile & they are not dropping the charge. When I say I had to pick my jaw up off the floor, I mean it. I was shaking. My husband and I in no way did any activity that could even slightly damage this vehicle. We were in a line of 8 snowmobiles all day. With only 1 couple with prior driving experience. We were extremely cautious. Not to mention the amount of people out drinking. I was a nervous wreck. Also, Tom said they would send pictures of the damage. I wanted to see it. Never got one email. One picture of the damage we allegedly did. Point being do not trust these people and take pictures Of your mobiles prior to use as I am convinced our damage existed prior to us taking the vehicle!!

Lots of great Northwoods attire in this store in Minocqua Wisconsin. For those cold nights/days in…read morethe winter, you need to prepare with some high-quality items. They have slippers in the back as well as really nice shoes at the front entry. Nice associate gave us a fond farewell. Worth a visit.

This shop was so fun and had unique clothes. I found several pieces of clothing I just couldn't…read morepass up. Staff was helpful and kind. The best part was sizes from small to plus size. Both men and women's options available. Definitely recommend stopping by and checking them out.

I was wanting to buy ski boots and was trying on different sizes, letting the employee know I…read morewanted them fitted. After 15 minutes, that employee told me he had to go as he had work to finish in the basement. Meanwhile, another customer walks in and asks for a boot help sizing and fitting. A different employee helped her and was very courteous to her. As I listened to the advice he was giving her, I realized I was ignored. I'll wait and go to Colorado or Utah rather than give them another try.

Oh how charming is this store! It's no wonder it's been in business for 75 years! Truly, this…read morefamily and its employees have a passion for everything outdoors, for leading its customers toward an educated purchase, and for the surrounding community. By far, this was the best experience buying a bicycle I have ever had. Rob took the time to answer all my questions, to help me purchase the best choice for my needs and size, and to help me select a well-fitting helmet, a quality bike lock, a rechargeable safety light, and a cool portable bike pump for long, rural rides. The prices were more than fair, the selection was great, and they really knew their products. Without a doubt, I will shop here in the future for any of my outdoor needs. I highly recommend that you do, too; you'll be pleased with the friendly, knowledgeable staff, quality product selection, and personal shopping assistance. I sure know I was!

Went up to our cabin in the UP to do some snowmobiling last weekend and could NOT find the key for…read moreour old Polaris Indy Lite!! We called Edwin at Norther Power Sports, and he was EXTREMELY helpful in getting the replacement key for our 30 year old sled! Thank you SO very much Edwin! Tale about customer Service at its finest! You made us happy campers! Have a very blessed Christmas to everyone at Power Sports!

Was up in Laona for a snowmobile weekend. Had a snowmobile break down. Within an hour they picked…read moreup the sled. Within two hours it was fixed. I was able to get on the trails late afternoon. The day was saved.

The most overpriced cards I've ever seen.. like astronomically overpriced. Greedy priced. Seemed…read morelike a guy who would clean the Walmart shelf and put in his store up-charged 400%. I'll never go back there.

Indeed under new ownership! Small but charming store with very helpful attentive staff…read more Has everything the serious fisher could need. Not sure why the previous owner inspired such low ratings but I saw only good things here!

Under new ownership! You'll struggle to find a better selection anywhere in the northwoods. Custom…read morecolors, high end tackle, they have it all! The new owner and family were extremely friendly and helpful when I stopped in. Glad I did! Guides choice will be back to the top of the list when I'm looking for bait in ER