Hey Walgreens, just a disclaimer before I even start telling my story. I've already been in contact with my lawyer.. I suffer from a disability actually multiple disabilities some days. I cannot even stand up due to the pain. I have lived this way for the past 12 years of my life, and as I age it gets worse due to this, my doctor gave me a handicap plaque. I try not to use it as I am a very stubborn person but lately my pain has been increasing with each passing day. I am on multiple medication's and some days they just don't work. With that being said on Friday, February 21 at 8:20 in the morning I stopped at this location before work because I wanted to see if I could just pick up some sort of topical pain pad to try to help while I was at work and a bag of sugar-free candy. That was my intention. But due to the insensitivity and the discrimination of your employee, my entire day was destroyed.. I pulled into the lot. There were no other cars around. My pain was very severe so I did use the handicapped spot right in front of the door because I was having a hard time moving around. If you look at the camera, you can see that it takes me a little bit longer to get out of the car . You can also most likely see the plaque hanging from my rearview mirror. I saw a man walking in I won't say a gentleman because he is not in any way shape or form. I saw him watch me as I got out of my car which immediately made me uncomfortable. He stood at the front door, not going in and as I started to move around my car, he said something and I asked him to repeat what he said he said in a nasty tone " why do you need to park there when there's other spots go move?"? I asked him a third time to repeat when he said because I couldn't believe someone had just said that to me I looked at him and stated do you not see the handicap plaque in my car he then panicked and started to say oh I'm sorry I'm so sorry. I'm sorry I thought and I said I don't care what you thought. Keep your mouth shut. If you don't know what you're talking about. He tried to say sorry again. I told him to keep it moving because at this point I was furious. I thought he was just another customer as I walked in. I heard the cashier say what are you doing here today? You are off. It was then that I realize that he was an employee and boy was he moving fast to get away from me because I think he knew that I had just heard that. I immediately walked over to the cashier and asked what his name was that I wanted his name because I was going to log a complaint she didn't bother to give it to me and instead called the other manager, who then came out and I said what it happened. I believe his name was Mateo or something with an M or an N because they wouldn't write it down for me. He was a man of either Spanish or Arabic descent. That's the only description I can give you so the other manager gave me barely information and I told her that I was going to lodge a formal complaint. She then proceeded to say to me. Oh well, he's really not like that he doesn't discriminate. at first, I was not upset by this, but how the day went on, and I explained the situation to my coworkers they said that she was just as bad for saying that and I'm a little shocked because she was a woman of color so she should know what it's like to be discriminated against Due to the whole situation, I was unable to even work the entire day because when I get very stressed out my condition, flares up even worse I could barely stand up by 12:30 and was in the bathroom crying from the pain at my job. This is a serious matter. This is a violation against the handicapped act . This person should not even be employed in a pharmacy unless he is a stock boy to be honest, but apparently he is one of the managers so I guess you set the bar very low for your employees. Your company needs to look up the handicap laws and you need to have some serious diversity training with your employees. This was an absolute disgrace and I would never use another Walgreens store in my life. You should be ashamed of the people that you employ. I will be sending this entire post as an email to the company because I want this matter addressed. read more

The pharmacy goes out of its way to speed up orders when I need something quickly, as long as I contact them and give them some notice. When I am having to pay more for my drugs because of my deductible, they sometimes apply a coupon to cut my costs. They are extremely helpful and efficient over the phone as well. I could do without the music in the background when I'm on hold, but otherwise they are fine. read more

Do NOT go to this place for the Covid vaccine. We had a 10:30 appointment and were seen at 12:00. Appointments mean nothing to these people. Ridiculous read more

I was not allowed in this store I was waking in and the manager kicked me out I was confused on why I wasn't allowed in and he told me because some other kids ruined it I wasn't let in. the manager didn't let this other kid in and physically put his hands on him he was eleven. I am thirteen and thought this was absolutely outrageous so I tried to walk in again and was also yelled at and told to get out so I did. I just find it rude that no one did anything and we were just going to walk in and grab a water read more

Had been generally pleased by this Walgreens. Never very crowded (unlike the nearby CVS) and service generally good. Booked a shingles vaccine appointment for today through Walgreens.com but showed up to find out that the pharmacy and all vaccinations are closed on Sundays. Would have been nice to know that before your booking system allowed me to make the reservation. read more

This specific Walgreens location has the friendliness of an old fashioned "mom and pop" pharmacy, with the great prices of a large chain store. The store is always clean, and the staff is so welcoming. Walgreens in general has a great Rewards program that keeps me coming back! Keep up the great work. read more

I've had quite a saga in order to get our Holiday cards printed. This was the second Walgreens I went to and I must say that the customer service here is second to none. The first one said their machines are having issues and if they reprinted, it would be the same. At this Walgreens, my photo cards were much better but some pictures were streaking (by this time, it's my 3rd attempt and 2nd Walgreen). The manager (Therissa ?sp?) was extremely helpful. She saw the issue and reprinted my cards on the spot. Now we finally have beautiful holiday cards!!! read more

Easy to find and the staff is friendly for the most part. I watched a young male employee with colored hair belittling the cashier because he had to unpack cigarettes and saying things under his breath about customers. It was very unprofessional and I felt bad for the cashier for having to put up with it. I will go to Waldwick in the future. read more