I visited Apopka Care Pharmacy not to patronize the business but to return pharmacy items that were…read moredelivered to my home incidentally. We had stopped by before on another day but the business was closed. Unfortunately there are no posted hours of operation. I got off early on a Friday afternoon and decided to drive by to see if the business was open. I was pleased to see the lights were on and the pharmacy open. Apopka Care Pharmacy shares a parking lot with other businesses so parking may be a bit challenging. I entered and waited in line has a customer was at the counter being tended to. The staff were attentive to the customer and engaged in friendly banter. When it was my turn, I approached the counter and explained the reason I was there. I was able to return the items without any issues.

Anyone needing or looking for a pharmacy should definitely consider Apopka Care Pharmacy. We began…read moregetting our prescriptions there a little over a year ago, and we often remark how fortunate we are to find them. The pharmacy is very much of a "family" atmosphere. Andy is wonderful, in fact, all of the staff are very helpful and professional.

This Publix was closed for a few months for renovations, and today was my first time visiting since…read moreit reopened. The store looks absolutely beautiful. They did an amazing job with the renovation. But what really impressed me was the customer service. I stopped by early this morning, still half asleep, just to buy a box of Band-Aids -- honestly, it was almost an excuse to finally check out the renovated store. I used the self-checkout and didn't even realize that I had accidentally scanned the same box twice. The employee who was simply there watching the self-checkout area and helping customers noticed it on her own. I didn't complain or even realize there was a problem. She kindly approached me, explained that I had been charged twice, and immediately told me how I could get a refund. For convenience, I actually decided to just grab another box of Band-Aids instead of getting the refund. But what stayed with me was the fact that she noticed and cared enough to say something. I could have bought Band-Aids somewhere else more conveniently, but I came here because I wanted to see the renovated store -- and I'm glad I did. The store is beautiful, but the level of service made the experience even better. I honestly don't understand why this location doesn't have a higher rating. Based on my experience today, it absolutely deserves one. Highly recommend stopping by and checking out the newly renovated store!

I genuinely try to give businesses the benefit of the doubt because I understand that mistakes…read morehappen. But my experience at this Publix location on Saturday, September 12th, was disappointing enough that I feel it deserves to be addressed. A group of us stopped at Publix before a road trip. We were not shopping as a group--we made separate purchases, checked out separately, and left the store at different times within roughly a 30-minute window. Shortly after one of the young ladies in our group left, another came out visibly confused and explained that the self-checkout attendant had accused her of stealing an item/items. Let's pause there. She had PAID for her items. Rather than simply accepting the accusation, she went back inside with her receipt to address it. Someone in our group even offered to pay for the items that were supposedly stolen. Once she presented her receipt, however, it became clear that there was no theft. She then had to go to Customer Service to process a refund. That entire interaction was unnecessary and, quite frankly, humiliating. Mistakes happen. But there is a significant difference between asking a customer to clarify a transaction and making them feel as though they have been caught stealing. The young lady should not have had to walk back into the store and produce a receipt to prove her innocence after already paying for her merchandise. I immediately called the store while everything was taking place and spoke with Christina, who I believe was the bakery manager. She listened to my concerns and said she would pass the information along to another manager. I called back around 6 PM to follow up. The manager I spoke with said she had a note on her desk regarding the situation but had been busy and hadn't had an opportunity to address it. I was told I could expect a call within 24 hours from a store manager or someone above her to discuss what happened and provide some type of reconciliation. That call never came. Instead, during our conversation, I was told that the employee would receive "coaching." And that's where I was left thinking: Is that really the resolution? An employee allegedly makes an incorrect accusation against a customer. The customer is embarrassed enough to have to return to the store and prove she paid. Management is contacted twice. A follow-up is promised. And the resolution is essentially, "We'll coach the employee." Coaching the employee may be appropriate internally, but that is not customer resolution. What I expected was accountability, empathy, and a genuine acknowledgment of the impact of what happened--not simply an explanation of what would happen to the employee. Publix has built a reputation around customer service, which is exactly why this experience was so disappointing. If a customer is going to be accused of stealing, there needs to be a level of care and certainty before that accusation is made. Because when you're wrong, "I'm sorry" and "we'll coach them" are not necessarily the same thing as making the customer feel respected. I hope Publix leadership reviews this situation beyond simply coaching the employee. The bigger issue here is how customers are treated when an employee gets it wrong--and what happens afterward. Publix, you can do better.

North Apopka Pharmacy has always been able to fill my friends prescriptions when no one else could…read more The man that runs the pharmacy is very cordial and even helpful. I would recommend this pharmacy to everyone. Great establishment!

I used to hate going to the big box pharmacies, the ones that screw up your prescription; charge…read moreyou an arm, a leg and groin for said prescription that you waited 2 hours (they told you it would be ready yesterday); and they have like 4 workers behind the counter. They also have a worse attitude than an IRS agent! Thank God my wife found Paul and his great little pharmacy. Yes one man working here. Of course he gets everything done efficiently with a smile on his face! It's like the old days when you knew the Pharmacist and you weren't a number! Paul follows up on refills, texts or calls you when they are ready and gets the job done. All at a much lower price! Paul is also a fun guy to talk to, he cares about his customers. I suggest anybody in the area give Paul a try. You will keep coming back!

This 7-Eleven is conveniently located on Colonial and Magnolia. It has a large gas station area…read morewith several pumps. The store itself is pretty spacious and has everything you typically find in a 7-Eleven. I purchased a few snacks and drinks, and a few of the items were on sale. I bought two 20-ounce Gatorlytes in different flavors, and they were both on sale. I saw the sale tag, but I really appreciated the employee asking me if I had a 7-Eleven membership. I did not, so she went ahead and helped me out so I could get the discount on the Gatorlytes I purchased. The service was very friendly and efficient. It has a traditional convenience store setup, but I really like that they have several gas pumps so you can fill up easily. There is an entrance off Magnolia as well as an entrance off Colonial, which is perfect depending on which way you are traveling.

I had to pay to put gasoline on, and they charged me twice with my credit card…read more That same day the charge was double, after two days the charge had two different dates.

Had to do some grocery shopping and this is my local Publix. The produce section was especially…read morewell stocked today and it all looked incredibly great. I don't spend a lot of time in the frozen food section, but I had to pick up a couple of items and I did notice that they have a lot of new items in their frozen food section and they're expanding with certain brands which is nice to see The team members are usually always friendly here although this time I did not interact with any of them, I did observe them interacting with others

The staff here is incredibly friendly. Great bogo deals. The store is always super clean and…read morewell-stocked. Love it.

Publix is a pretty good Ole' reliable for groceries. Selections are usually fairly varied and…read morerarely find out of date products on shelf. I find their different stores layout is different between the chain and usually every 2-3 years they will change the layout for some untold reason. Then it's hunt and find all over again. Never noticed foul odors in any store I have frequented. Always spotless with good lighting. The deli and bakery is rarely used so can't comment, but do get to know their meat dept guys as the added service there is worthy.

First, the Supermarket closes at 10:00, not 9:00p.m. The pharmacy closes at 9:00. We go every…read moreSunday and after work to find good deals on sweets. I make my grocery list online where I can clip electronic coupons. I love the online shopping list creator as then I can print the list and know which aisles to go to. You have to be a smart shopper and read the ingredients. The picture of creamers. Most of the first two ingredients is corn syrup. Not good for our health. The ambiance and service is great because we always chat with the employees who don't look harried or stressed but at ease. Publix of course, is cheaper than Sprouts and Trader Joe's, and has a lot more unhealthy foods, but there is also good sections of healthy food. Great place to shop, but always very crowded around 4-6 p.m