The wait time for picking up a prescription is beyond ridiculous. Sometimes there are 7 or 8 people standing in line waiting to pick up with one employee helping them and another just milling around behind the counter. I was asked to sit down so they could check on something and forgotten about for almost a half hour w/out even a "hey sorry about that". I'm moving to a new pharmacy the next time I need to do my refills. read more

don't bother getting your prescriptions here. they don't open when they say they will and act like it's an inconvenience for you to pick up there medicine. read more

If I could give 0 stars on this Walgreens I would. I've been going here for around 2 to 3 years now, and every time I go in it's one thing after the other, slow pharmacy workers, lazy pharmacy workers, rude pharmacy workers. It's always with the pharmacy. The actual store itself is great, but the pharmacy, sucks. How in the actual hell are you gonna tell me that you'll have my medicine ready soon but takes over 6 hours for one bottle I'm ready to switch pharmacies and go down the street to cvs where they are faster and better. read more

I've never been in this Walgreens before. They had available Covid booster shot appointments, so here I am! It is clean, the aisles are wide and it appears well stocked. The process for getting my vaccine was pretty good. There was some initial snafu with getting me registered, although I had made an appointment and filled out all the forms online. The woman who gave me my vaccine was efficient and that all went smoothly. read more

Walgreens - Pharmacy - Drugstores Near Me - Van Buren Township, Michigan

See all

Rock star pharmacist - Heather! She was able to work with our local walgreens when we needed to get some meds refilled out-of-state. Heather took the time to call our insurance and price out cash pay when they denied an emergency fill. She would teach our local pharmacists about customer service. read more

Ugh. Stopped in on 1/30/12 with my husband to pick up some sinus dynamite (generic extra strength Sudafed - 120mg of psuedoephedrine, cha-ching), a pair of Revlon splinter tweezers and some razors for my husband. Simple enough list right? Tweezers found quickly by me, check. Razors were an easy grab for my husband, check. Then we had to go to the pharmacists desk as usual for my sinus dynamite. I needed that shit. At the desk was a woman (not old or anything, late 20s or ealy 30s I'd say) who was a complete incompetent. Apparently she works for a hospital but cannot tell the difference between her pharmacy card and her medical card. This should be an easy fix but no, it's not, of course not. The pharmacist and the pharmacy tech were apparently willing to take when seemed to be twenty or so minutes to straighten her out and make sure she was all good. Yeah apparently it required both of their attention, and I do mean every damn bit of their attention. Me? My husband who could barely walk? Oh no, nada. No acknowledgement, no sorry, nothing. Just stand and wait while we utterly ignore you for no good damn reason. As my husband is clearly in pain standing in one place for a long period of time. Yep I walked out. Commented to the checkout girl on the way out and got a big old smirk and a so what. Yes, that is correct a so damn what. Mind you I interrupted her hot gossip session with her coworker so she was probably annoyed with having to ummm do her job and all. Apparently stockers here like to block whole aisles and not acknowledge customers who need to shop on either side. This requires people to walk all the way around them and again, it is not apologized for or addressed that it could be problematic to anyone, much less a person with a disability. Normally this would not faze me but it brought home just how awful this Walgreens is on every level of service. Not a good day. Not a single person in there who could do a single part of their job right much less pay a lick of attention to paying customers. No I am not willing to try again either. read more

The pharmacist was incredibly rude for no reason at all. I get it, I work in the service industry. Maybe you've had a long day or you are understaffed or another customer was rude to you, but when a perfectly kind and easygoing customer comes in, there is no reason to be rude with them right off of the bat. When the customer ahead of me didn't have enough money to pay for her prescriptions and asked the pharmacist to take the candy off of her order so she could pay, the pharmacist slapped the prescriptions on the counter and told her with clear irritation "I'm going to have to do all of it all over again" When she called the manager up to help, he was extremely kind to the customer, which was the only saving grace. read more

I was switching pharmacies to this location and requested 4 scripts sent over and 1 out of those 4 to be refilled. I provided all my information and the phone number to my old pharmacy and received a call back later saying that the pharmacy number I gave was wrong. It was not wrong, the staff recorded it incorrectly. I called the next day around 4 because I hadn't received a call saying my scripts were ready yet, so I wanted to see if they were ready to pick up. The staff there said they would get my 4 scripts ready in 30 minutes. I let her know that I told them I only needed 1 script refilled. They updated it and let me know they'd call me when it's ready. Okay, so I run an errand and head over to the pharmacy and THEYRE CLOSED due to a power outage in the area. To be fair, many other stores were as well, and I shouldn't have gone without a call saying it's ready, but the way that they never called me since then to let me know I can pick them up? It's been well over a week now and I'm just going to go to a different pharmacy at this point. Terrible experience. read more

The most compassionate, empathetic and patient pharmaceutical staff. They went out of their way to make sure I understood my options with my mothers prescriptions. Truly grateful for their assistance during this very difficult time. read more

Super great store with nice staff! The pharmacy staff tries way more than other Walgreens to solve problems and really knows their stuff. The front end staff is cheerful and knows me by name. read more

Called this store to see about picking up an item listed online as being "in-store". Besides having a complete lack of product knowledge, the lady was rude enough to stutter, showing she probably did not even know what I was asking for, and answer that , "Walgreen's doesn't sell THOSE!", without even stopping to idk check your inventory? What a sleaze! Thanks for NOT doing your job customer assistance, I feel assisted. Going to show up at store and find product just to make lady look like a fool, and I'm not even going buy it! read more