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Walgreens

Walgreens

1.7(28 reviews)
5.5 mi•Cherry Street
•$$

I arrived last Wednesday evening to pick up my prescription. 3 different techs proceeded to tell me…read morethat my dr had sent 45g of medication that would be around $160. Obviously that didn't seem right, but the techs insisted that was my only option. Friday I called my health insurance company to see if I could order my medication directly from them for a cheaper price. They offered me the same 45g for $55, all I needed to do was have Walgreens cancel out the order so my insurance could fill it themselves. When I called Walgreens to do so, I was advised that they couldn't cancel it and that they "had fixed it" and I could now get 15g for $18 with two refills. I was also advised that they "have no idea where the $160 amount came from". I spent a total of two hours getting this straightened out. This is my first time using Walgreens and honestly, after this experience, I don't know if I'll be using them again!

This location has had some kind of issue with every prescription I've had filled here, requiring me…read moreto either call in (which takes an unreasonable amount of time) or make multiple trips up there. Today, one of my prescriptions was put on hold because they "could not find my insurance." I pay out of pocket. This is not the first time I've filled this prescription on a cash basis. The staff member at the counter offered no apology and no explanation unless I specifically asked for one. When I did ask, she was unable to tell me when the prescription would be ready. I later called to follow up, and the automated system could not locate the prescription at all. After nearly an hour on hold, I finally reached someone who would only tell me it would be ready tomorrow, with no further detail and no acknowledgment of the inconvenience. I will be transferring my prescriptions elsewhere. I have used other Walgreens locations out south without issue. This one is a different experience entirely.

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Walgreens - cosmetics - Updated October 2026

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