I am long time member of CVS in CA. Recently relocated to…read moreTexas. My first few experiences with pharmacy went good. Today rude is not what I experienced from pharmacist. One might chose death of lack of medication before dealing with her. 2 stars for honesty tho. When I asked "do you realize how rude your being"? Her response. "Yes". She then told me I could go elsewhere to get prescription filled. Solid advice from her. Remember these are long time scripts filled through CVS for years.

Had a bad batch of birth control pills from here Having had…read morepurchased them For the first time from this location and even though they gave me a discount, this was the worst birth control I've ever had. And I even had this birth control for the past two years, but had never got it from CVS before. I've almost bled to death the past few days. The Pharmacist here had actually told me that the company that made this pill that I was buying that they had changed suppliers and that, even though this was the same brand it was not the same pill. So in all honesty I personally am Really disappointed in this birth control from CVS (I had never bought birth control from CVS before) . I am still bewildered that I never had so much pain before in my life from this pill before buying it at this pharmacy store at CVS. The manufacturer noted on this particular receipt and refill information form for this supply is TEVA USA.

Pharmacy is slow to service, they are randomly closed, open late, and pharmacy lunch times keep…read morechanging. This is not a one time thing, it's an ongoing problem. It's so bad that I've been driving to CVS on 1488 which is 15 minutes away, rather than ho here which is 5 minutes away. Truly a terrible pharmacy. The only reason I go here is when my doctors office screws up and sends a script here. I will transfer it every chance I get. Wish there was a way to give this negative stars. This place truly sucks and hasn't gotten any better in the last two years.

This pharmacy is terrible! If the staff even acknowledges you they are unfriendly and couldn't care…read moreless that they never have your RX's ready. They keep saying that they are "under staffed" but still no reason to be rude and uncaring. Would never go to this Walgreens if it wasn't the most convenient on my way home.

Went to Walgreens for my passport photo. The technician knew what he was doing and that the photo…read morewould be acceptable for my passport It was great to see that it was accepted when I submitted my application Would definitely recommend this Walgreens for this service

An associate heartily greeted me. I waited comfortably for my expertly administered vaccination…read more What more does one need from a store?

Not excellent service, but not one star like the other reviewers. I go up, am friendly, tell a…read morejoke, and they bend over backwards for you. Just don't have a bad day on someone else's time.

I would give them a 0 but I can't. These are the rudest people…read more They don't want to help you. If you ask them a question they act as if you are bothering them. I would not recommend this store to ANYONE.

Fantastic. Assistant is on point and actively solves issues. Pharmacist doesn't make you wait 20min…read morefor final consult and is knowledgeable and professional.

Last chance. Done with this Pharmacy. Have already called my insurance company in regards to…read moreconcerns and complaints. It was expected, one CVS is just as bad as another and they will never be able to compare with Kroger on a patient's personal care history or on their system to communicate with another CVS or even on their texting notices which are continuously in error.

Went by for our Covid test at the drive thru. The service was wonderful and efficient! However,…read morethe facilities were filthy! The CVS brand deserves better than this. This is an upscale suburban neighborhood yet the trash in the drive and around the unsightly mistakenly openly visible trash bin is horrific! Please look at your store as a customer sees it. A place that promotes heath and wellness needs to be as clean as reasonably possible. You can do better. Especially since there's a Walgreens across the street.

I ordered our holiday season cards online. When I arrived 30 minutes later only 6 were printed out…read morethe many that was requested. They ran out of the photo paper or something like that. Whatever the case, they were on point, they quickly fixed the issue and I was out the door with a few other items! My neighborhood CVS gets all the stars

Mike always has my Rx ready in a timely fashion! 5-star service all the time! This is my go to…read moreplace for healthy snacks as well and they are paid by HSA.

Hello this message is for the Manager, Cherie I believe,…read more Hello. I went to your store to buy some things for valentines on 02/12/2025 , while i was checking out your employee Nandra, was throwing my stuff in brown paper bags telling me I am better off going to another store, I replied but walgreens has the best stuff and she told me a bear is a bear and she rolled her eyes, this completely ruined my experience as your customer and made me extremely uncomfortable. ALSO...5 other people have complained about Nadra... ‍ I found out because even your own staff hears it all day...

Horrible Service! They send a text that the meds are ready but they are not, and tell me they can't…read morefill it until next day. No reason at all. Go back the next day and it's still not ready, more excuses! They need to shut down or get new management!

My previous review was deleted so rewriting. Since moving to…read morethis area, I've visited this Walgreens and had no issues. However, recently the pharmacist (young white male) was unprofessional and inconsiderate of continuity of care. I recently received medical care at the near by hospital, Memorial Herman ER and the doctor submitted by medication prescriptions to Walgreens for pick up the next day. The next morning I called check the status of medication and the automated serviced mentioned that my medication was being "worked on" and I would receive a call once it's ready for pick up. Later in the day, I contacted Walgreens to check the status of my medication and was told no medication was pending. I spoke to a staff member and explained my situation. I was told to return back to the hospital to ensure to prescriptions were sent. I returned to the hospital and spoke with the charge nurse who confirmed my prescriptions were sent the night before. I went to Walgreens and informed the pharmacy of what occurred and provided the Charge nurse contact information to follow up. Needless to say this was a frustrating process as I had to play the middle "man" with providers to get my medication. Despite the Charge nurse confirming the prescription, the Pharmacist was adamant that he needed the doctor to resend the prescription. I contacted the hospital and was told the doctor would return for shift until 9pm. The Charge nurse was apologetic and expressed frustration with the pharmacist handling of my situation. Prior to the Pharmacy closing, I continued to call to follow up on whether the doctor resent medications. I spoke with the Pharmacist and he stated, I'll fill the prescription but if you're not here before we close, I won't be here". Again, I had been on stand by awaiting to pick up my prescription and live 3 mins away. His statement was unnecessary, unprofessional, & inconsiderate. This was disappointing and overall reflect the importance of not expecting others including health professionals to care about you. You are your biggest and only advocate.

I love me some Walgreens especially when they're open 24 hours!! Nobody else is open 24 hours…read moreanymore except for the Walgreens on Hwy 6 just past FM 529... The employees are outstanding!! Thank you for always being there when I am in need of whatever!! Lol

On January 20th, 2022 I went to the Walgreens pharmacy (Store #: 9946) at 14127 Cypress Rosehill…read moreRd, Cypress, Tx. 77429 for my COVID-19 Pfizer-BioNTech booster shot. My appointment was at 5:30 PM and I arrived at approximately 5:33 PM. There was a line of 4 people so I went to the empty consultation window to check-in for my booster shot. I was greeted by a young Latina woman who said her name was Kim with, "What!" Obviously, I was shocked to be greeted in such a rude way but tried not to take it personally. I told Kim that I was there for a booster shot. She then said, "you need to book online, we don't take walk-ins", then tried to walk away. I then told her that I had an appointment at 5:30 to which she replied, "then you need to go to the back of the line." Again, I did not take this personally and went to the back of the line where I waited for approximately 20 minutes to be served. While waiting, I noticed that Kim seemed to be in a visibly horrible mood. I was in the line waiting for a while and paid attention to her helping customers at the drive-through. She seemed to be rude and extremely combative with every customer that she helped. I began to think, "how can this person be working with pharmaceuticals or at a pharmacy in general?" Still, I didn't have the time or care to concern myself with complaining about how she treated me or the other customers that I saw her deal with. I just chalked it up to her having an extremely bad day. Once I got to the counter, I was served by a Mr. Long. I gave him my appointment information as well as proof of my previous COVID-19 vaccinations. He then began to ask a lot of questions trying to gather information about me (My email, phone number, address, date of birth, general practitioner, occupation, where I work, etc). I work for a high-profile company that battles companies that use and steal people's personal information for profit, so I never feel comfortable giving out any of my information. Even the information noted above and below the body of this letter. Going further, I know from previous COVID-19 vaccinations that Mr. Long did not need a majority of the information that he asked for. Because of this, I declined to give any of the information that he asked for. Mr. Long calmly and respectfully moved forward with trying to make my appointment for me. He then asked for my ID. Unfortunately, I only had my passport on me so I allowed him to see it. After holding on to my passport for approximately 5 minutes, I asked if he was done with it as I have lost and/or misplaced IDs this way several times. Hence the reason I did not have my driver's license on this particular day. By this point, I had completely forgotten about Kim. Like an angry dog, Kim aggressively came at me raising her voice at me yelling, "what is your problem!? He's not finished with your passport! You will get it back when he's finished! You need to stop causing trouble and let him do his job! This is what you get for declining to give us your information!" Obviously, I was shocked to be getting talked down to like a child when I am 47 years old by a woman 'seemingly' half my age. I calmly told Kim, "look, I am talking to this gentleman. Do you mind?" Kim got even more aggressive with me and said, "I don't care who you're dealing with! I'm talking to you anyway! So what!" At this point, Mike came from the back and yelled, "calm down!" at me to which I replied, "I'm not the one being aggressive. I can't believe either one of you are talking to me the way you are." By this point, I was shaking with anger and confusion from my Aspergers syndrome condition. I started to get dizzy from all of the aggressiveness coming at me. I'm a good and decent human being yet it seems that people always judge me or make assumptions about me due to my appearance, skin color, and slight awkwardness due to my condition. Luckily, Mr. Long was finished with my passport and gave it back to me. He also gave me a document to fill out so I sat down to do so. I was so dizzy and confused at this point that I started to get uncomfortable. I started thinking, "why would I get a vaccine here? these people are going to try and inject me with something that will kill me." At that point, I walked to the counter and told Mr. Chris Do that I had decided not to get the booster at Walgreens after waiting for over a month. I asked to make sure that all of my information was deleted and Mr. Do appropriately crossed out my booster confirmation for that day. I then left the store after being in there for approximately 50 minutes. As of Saturday, January 22nd I started to feel very ill. By Sunday, January 23rd I tested positive for COVID-19 for the first time. I've never been this ill before and I'm very scared for my life. My family thinks I should go to the hospital considering I'm so ill and I think I will. It really sucks that this could have 'possibly' been avoided with better customer service from Kim and Mike. I have no ......