Had the most awful experience today in the drive through. I was behind someone for quite some time, after not seeing anything happen for approx 10 minutes (no signs of life at all) I was legit concerned that the person in front of me either nodded out or wasn't aware that they have to hit the bell for service. I couldn't back out, someone was behind me so I gave the smallest toot of my horn (I actually considered getting out of my car but it's 2026 and that could get you killed)...anyway so I did make the choice to beep in hopes something or someone would change?!?!? Shortly after my beep the person drove away...to my knowledge, no transaction happened...so I drove up and the pharmacist, Nancy, asked me if I honked. I said I did and before I could get one word in about how I was both stuck there-couldn't back out if i wanted to AND I was concerned about the person in front-Nancy LAID INTO ME like I was her 7 year old grandchild and had done something super inappropriate! She went off about how the drive thru is about CONVENIENCE and how IT WAS NONE OF MY BUSINESS what the customer in front of me was doing...simply put she is a real piece of work...When I had my own business for 20 years, I never spoke to anyone like that-not even close-and I work in a service industry job-this is not how you speak to customers of a business, particularly one you don't own! I get it, it's prob a stressful job, but I admitted what I had done and listened to her rather than fight with her (I was there simply to pick up my girlfriend's scripts and I was determined to get what I had come out of my way for) not because I agreed with her in any way, but I knew this lady, just by the way she spoke to me was borderline insane and should not be dealing with the public. Walgreens has to be mismanaged to have such people working for them. Stick to filling the pills Nancy - working with the public is not your forte. read more

The pharmacy customer service is horrible! Nina the person I talked to lied to me about looking at my account! She just said you're all set! I said no I'm not! Then she actually looked at it! Horrible read more

The pharmacy opens and closes whenever it wants. The store shuts down without notice. Not enough staff or product. Pharmacy is slammed. This used to be a 5 star store pharmacy and store. Lines at the pharmacy when you call the pharmacy you either wait on hold or are hung up on. Lines in the store. I guess Walgreens must be going out of business soon if this is any indication. What company allows a pharmacy just to shut down? Health and human services needs to know about this store on Main Street Tewkesbury, Ma. I already got the wrong medicine. This happens a lot corporate should spend a month in this store if they even care. read more

I like this walgreens. I think the staff is nice and i like their seasonal section. I think their inventory is good and i especially like their photo area. Very inexpensive and quick to print photos and cards. What makes it 4/5 stars is actually the photo area. The staff that works in that area is hardly ever around, so when you send your pictures to the printer, you have to wait around or ask someone to hit "okay" on the printer. Also, yesterday I decided to print a homemade folding card with pictures. When i got home, i realized the inside was all messed up. everything was out of registration. so i brought it back, after an hour of trying to reprint and recreate the card, I was told to go to a different walgreens because they couldn't print it. Disappointed. read more

Absolutely horrible pharmacy with a cold and unsympathetic pharmacist. They never have my medication that I get every month. The pharmacist is often rude and not helpful when trying to find out if it is stocked elsewhere. If you have a medication that was filled a couple days early 2 months ago, they won't fill your current month's prescription, which is legally in the window to be filled, because "you already have enough".. sure I have enough to get through the two days, but now I have to come back here and risk you being out of stock again so why not just fill it a day early. Just absolutely awful customer service. I'll now drive 10 minutes out of my way to go to a CVS because the pharmacist here is that bad. read more

Not only do they not answer the phone (couldn't imagine having them as my Pharmacy) but I went there a few time to ship with Fedex using a QR code which they're listed on line as being able to do and the first two times I had no problem but the third time the girl working there is like "we don't do that" . I'm like "Huh? I've been here several times, it's listed online" She's like "ya we don't have the equipment." I then point at the Machine the guy previously used the last time to print the shipping label and I'm like "ya he printed it from that thing." She's like "hmmmm" then types a few things and finally admits "well they didn't train us to do that." ARE YOU KIDDING ME?! Plus the second time I was there the manager wanders in from the bathroom all strung out and the Employee looked very frustrated and was like "[Name] we've been calling you all day that's like the 8th time you been in the bathroom, we need you to be out here." I'm thinking and THAT guy's the manager? Very hostile work environment for both employees and customers and this store is to be avoided. read more

This store used to be great and staff was very helpful . Not the case anymore. The young girls who work there are rude and disrespectful. Will not be recommending this store to anyone again.! Horrible experience! CVS is great for pictures and staff and selection at Target is amazing!! read more

Good luck getting someone to answer your phone call. If you show up and your prescription isn't ready on time they'll make you sit and wait for 45 minutes, telling you it will be just a few more minutes. The Pharmacist will ignore you to talk on the phone. They have lost my prescription several times, requiring my doctor to re-send it. A flu shot that should have taken 2 minutes took over half an hour. Do yourself a favor, go someplace else. read more

Why have a drive through window when it takes 48 times longer than going in. Last time I started with a full tank of gas and I was on E when they finally got my prescription read more

I moved to the area last year and transferred my prescriptions to a Walgreen's pharmacy. The staff have all been professional, prompt, and courteous. read more

So apparently if one drives up to pick up window at pharmacy at 5:50pm (not knowing they close at six), one runs the risk of being treated rudely by (think she was pharmacy tech). I was not given option to ask the pharmacist questions, nor given a paper to sign that I declined consultation with pharmacist. She also tried to give me someone else's 6 scripts even after I clarified spelling of my name. As I was looking down putting my credit card away, my husband saw her mouth the word "bitch" . When I looked back up because I had a question about the medication, My eyes were met by a big sign in window that says "pharmacist not on duty" . She did not even wait until I was away from window. She was clearly put out that i came to the pharmacy before it was ready to close. I sure do miss my old Wilmington Rite Aid. I know some of our staff moved there but this girl was definitely not one of our old rite aid staff because they knew how to treat their customers read more

I have dealt with the Walgreens pharmacy staff many times since it is so close to my house. Every time they have messed up my prescriptions. There is a male there I believe his name is Adam, not sure but he is so rude and awful! He told me to wait 30 mins for my prescription to be ready so I did, I go back to the drive through and he proceeds to tell me I cannot get my prescription, it was to early. So I wasted all that time waiting for nothing. I go back yesterday to fill my new prescriptions and I dealt with an Indian woman who told me it would be ready on the 12th. I go back to get my other prescription that was ready and the same male tells me the 18th! At this point I have had enough with this awful man. I brought my prescription to CVS n Tewksbury and the woman was amazing at the drive through. She told me my prescription would be ready on the 12th. Now I will go there and bring my business. NEW CVS PHARMACY CUSTOMER! Thanks to the horrible customer service at Tewksbury Walgreens pharmacy! read more