Confirmed my appointment 1 week before, get all the way there day of and the receptionist cancelled…read moremy appointment for no apparent reason days prior and neglected to let me (THE CUSTOMER) know. They were unable to reschedule me till SEPTEMBER or provide any reason or context as to why the appointment was cancelled in the first place. Very disappointed in the desk service.

I just moved to the area and had some bonding come off one of my front teeth…read more They cemented it back on and it lasted only 24 hours, and came off. He tried again, adding extra cement material which made it stick out like a huge tooth. It was placed on crooked, doesn't line up and he made it more white. This was meant to be a quick fix so he could redo both front teeth at another appointment. However, once I mentioned I was from CA and how much I typically pay there the estimate was jacked up to conform. Nowhere in the nation do they charge $700 for a chair bonded tooth. Now I am stuck with a horrible look which means no more smiling! I can buy a plane ticket to LA and with bonding included at $350 be far ahead of dealing with this work. I'm extremely upset that a dentist has no regard for your smile and would attempt to overcharge.

This was my first visit with Dr. McCarthy and honestly my first visit with a dentist in over 5…read moreyears. I had a completely enjoyable time and how many people say that about going to the dentist ?. Mary Anne, Jenna, and Dr. McCarthy were all super nice, informative and helpful. Thankfully I didn't have many issues even though it had been a while since going to the dentist, but I will definitely go back for regular cleanings and when other issues need to be fixed. I didn't get oversold on anything either, which is important to me as my last dentist was too much in that area. Thank you for making my first encounter so pleasant.

Excellent in EVERY way!…read more Yesterday, I fractured my front tooth. I called Dr. McCarthy's office and was offered an 8:15am appointment today. I live about 10 minutes away from the office, so I left with time to spare. I did not realize that I would encounter a detour that resulted in me being 20 minutes late for my appointment. I called ahead to alert the office and received a warm greeting; "That is fine, I will let the doctor know." I went to the appointment and I no more than sat in my chair when I was called back. As I walked to the treatment room, several employees said hello and called me by name. (Grant it I'm not a frequent flyer at the office, I normally show up every six months.) I sat in the chair and within a minute Dr. McCarthy came in with a smile to say hello and asked how my husband was doing. (My husband is also a patient.) Dr. McCarthy went straight to the procedure and within 15 minutes, I was finished. He explained what he had done and what to expect, but he also went on to say that we have patched the tooth before and we may want to consider a more long term solution. He offered to go ahead with impressions so if I decided to move forward with the long term solution, I would not have to come back to the office. As I was leaving, his wife (who is also a dentist at the practice) yelled goodbye down the hallway and called me by name. From start to finish, I felt that I was part of a family. They made me feel welcome, no matter if I was late for the appointment. Everyone from start to finish made me feel that I was the most important part of their day. Every office should strive for this type of customer service. I have nothing but great things to say this office and highly recommend them.

He did bridge for my sister that was perfect match! Expensive but top shelf! Very high class place…read moreand asst Robin is great too! I got free consult for my smile that needs help and will be getting back there soon I hope!

Please be careful when choosing the right Dentist for implants. I am writing this review with…read morecomplete admiration for Dr Sirakian and his staff, as a third party to what my better half went through before she met him. She went through a year of hell because she picked the wrong dentist to fix her smile. She picked one in the area that promoted and promised a gorgeous smile. She assured Mary Ellen wonderful results. She butchered Mary Ellen, left her with a partial while healing that didn't fit. She wanted to rush through the process, and Mary Ellen could see that something was wrong. She was without a face for a year. Having to wear a mask, have trouble eating, and have to live with the mistakes a general dentist made until she healed as she searched for someone she could trust. By the grace of God, she came across Dr. Sirakian. His website was very informative. Explained everything thoroughly. We were met by his assistant Robin, who was so kind and professional. Mary Ellen sat with Dr. Sirakian, and could feel that she was in the right hands. He could see the significant damage the other dentist did. He said no one leaves my office without a smile. He actually fixed the partial so that she could walk out feeling herself until Dr Sirakian could fix her smile permanently. Dr Sirakian is an artist, he has several years of education above and beyond a general dentist. I accompanied Mary Ellen to her appointments and to her actual surgery. Each time we were both impressed by the whole office. Dr. Sirakian is simply the best with his technique and approach. The whole office is professional and really caring. If you need implants I encourage you to see Dr. Sirakian, you won't be disappointed. Teeth are important and the dentist you go to should know how to treat your smile.

I hadn't been to the dentist in almost 10 years, due to past bad experiences. I had to have a root…read morecanal filling replaced and have my gums scraped. Dr. Murphy and Kristin, the hygienist, were absolutely wonderful. They were so nice, and so friendly. They explained everything they were doing and checked in with me constantly. I can't recommend enough!

When I first visited this dentist, I was VERY clear that I had dental fear due to a lifetime of…read moreprior experiences that were traumatizing. He was great. I didn't go back for a few years but on my last visit, I found him patronizing, condescending and he treated me like I was irrationally scared. Sure, I have a silly fear of dental tools etc, but I don't need to feel worse because the dentist can't empathize. He was annoyed that I was jumpy and scared. I was shaking, sweating and ended up quietly crying. The hygienist was wonderful. Might go back for another cleaning but probably going to find a new dentist. Some dentists just 'get it'. Others act like it's a task to deal with you.

Professional dental office. Spotless office. Dr. Yoon…read moreexplains procedure in detail and has a very nice way of easing nervousness. Insurances and costs are promptly explained and processed. Very happy I found this provider and would recommend without hesitation if you need dental care.

I am so thankful a family member recommended Dr. Berty's office to me. I had been putting off…read moregetting my impacted wisdom teeth out for over 10 years because I am terrified of needles. Dr. Berty was so patient with me and did everything possible to make the process easier. The nurses that work for him are all SO kind! When I got there on the day of the surgery, I was sure I wasn't going to be able to go through with it and get the IV. Katelyn was so sweet and stayed and talked with me the entire time to take my mind off of everything. I would never have been able to go through with the procedure if it were not for the amazing nurses being so kind to me and Dr. Berty's patience. I can not recommend their office enough for any nervous patients like myself!!!

Both my children have had teeth removed by Dr. Berty before braces and again for wisdom teeth. He…read moreis kind, thorough, skilled and takes excellent care of his patients and their parents! The assistants and office staff are always professional and caring!

Adele S I started with Dr. Wu October 2025 when the dentist…read moreI had been with for twenty years retired. Although I was under the Impression all was ok a problem developed right after my last visit to my previous dentist. Full mouth x-rays that I witnessed proved a very different story resulting in crowns, two implants, and a root canal on a previously crowned tooth. All this has been restored and saved with the utmost care and expertise. Dr. Wu was highly recommend and I feel fortunate to have been a receipt of that recommendation. Her staff is well informed and attentive. On my first visit the one staff member available Stephanie made me feel right at home. My wish is that I will be a patient here for the foreseeable future.

SCAM PRICING - BEWARE I went to Dr. Wu's office recently for…read moreteeth whitening. I had the same service there two years ago and was happy with the results. This time, however, the experience was completely different. When booking, I was told whitening now required a cleaning. Fine -- I agreed. But once I arrived, I was suddenly "required" to also do xrays and a full exam, despite explaining that I already have a regular dentist and was only there for whitening. After back and forth with the staff, hygienist, Dr. Wu, and her junior dentist, I reluctantly submitted. At checkout, the receptionist told me how "lucky" I was because Dr. Wu didn't charge for the xrays or exam. Yet the whitening itself -- originally quoted at $650 -- was billed at $899. With the cleaning, my total was over $1,000. When I questioned the discrepancy, the receptionist and office manager insisted that $899 was the "standard price" and that I must be mistaken. To test this, I had my son call the office weeks later. He was quoted $650 for whitening, with no mention of mandatory cleaning, xrays, or exam.

Outstanding doctors, sincere caring makes them the best in their profession! Best ortho practice…read morein Massachusetts.

Chan & Chen Orthodontics did an excellent job. All staff were very friendly, professional, and…read morehelpful. They took every precaution for COVID-19, and kept it extremely safe. I had an orthodontic emergency where my permanent retainer broke, and there was exposed sharp metal in my mouth. I was not originally a patient with Chan & Chen Orthodontics but they still took me right away. I called many other orthodontics offices, and nobody else could take me that day. It was the Friday before a 3 day weekend, and I was very scared I'd have to go the whole weekend with the sharp metal in my mouth. Chan & Chen Orthodontics fixed my permanent retainer quickly and did a great job, for a reasonable price. I would highly recommend this business.

I'm so happy with Future of Dentistry in North Andover. They're very professional, thorough, and…read morevery kind. I'd highly recommend this business. You won't be disappointed!

The original dentist and some of the original staff have recently left and that means less…read moreprofessionalism, less client focus and pressure to do treatments that previous staff suggested were not necessary. Further, the previous doctor's injections NEVER hurt but this one did hurt a bit, the assistant had trouble vacuuming the water out of my mouth so throughout the procedure I coughed and swallowed most of it, the water also frequently splashed up into my eyes though I had glasses on and, the dentist and assistant spent a lot of the time talking to each other about their personal lives. While none of this is terrible, I was very disappointed as I loved how caring, skilled and professional this business had been less than a year ago.