Very bad service at 3:50 pm 01/20/2024 . The attendant at the pharmacy was very angry and she didn't want to help me to find a medicine at the shelves. That eas a single question. Very bad serviceat Hillsborough vs. Memorial site. read more

Completing a fedex return per the original vendor Rothy "No Box No Label needed" this store refused my return because there was no box! DISSATISFIED WITH THIS LOCATION read more

horrible pharmacist service I don't understand why the pharMacy lady had to be rude to me when I asked a simple question regarding my prescription she was so quick to just get me off the phone then to answer my question in a nicely manner the pharmacy lady was literally arguing with me when I asked how much I had to pay and refused to answer my question and refused to fill out my prescription. worst place ever I would not recommend anyone to come to this store at all read more

Come here all the time. First time getting the flu shot this year here and the pharmacist was really gentle with my arm, she did it while I was talking and before I could anticipate the shot it was done. read more

Kelly and Melissa in the pharmacy are as rude as they come. They have no passion for their job and are so nasty. I only had to use Walgreens because my regular pharmacy was out of my medication. I will never ever use Walgreens again because of my experience with the nastiest staff I have encountered in a very long time. I get it it's busy. I understand people on a daily basis can be rude to you in this industry but for the ones who are elder or disabled your nastiness is not necessary. Take a break and re group. read more

I usually have much better service here. But two members of the staff were more concerned with each other and clowning around than with a customer's time. You shouldn't have to ask someone for help multiple times because they're not paying attention. read more

Perfect location for me. I frequently pass this location on the way to work or events. It's very easy to get in and out on the way out of Oldsmar/Westchase heading towards the Howard Frankland, downtown Tampa or I275. Despite the busy intersection and convenient location, this place is rarely crowded. If you need to pick up anything in a hurry, this is a great place to go. The staff is helpful if you can't find what you're looking for. Checkout is always quick, if the line gets long they will call in reinforcements. The store is clean and the layout is good. The doors could use an indication of in or out... I've had people almost run into me as I was on the way out. There's plenty of parking but most of the lot has a very poor layout. In one spot you have to watch out for someone flying in from Hillsborough while someone else is tiredly rolling out of the Dunkin' Donuts with only a few sips of coffee. read more

I was in drive thru line for almost 2 hour and gave a suggestion to one of the worker the the ridiculous worker argued with me and said that she can't do it. When I told her that if the customer had medicine that would take more then 45 mins they should go inside and not create a large line today. read more

I really wanted to give this Walgreens more stars, but their shortcomings exist here, as with almost all Walgreens/pharmacies, but are quite painful the majority of visits. The most positive part of the experience as a patient with multiple chronic illnesses where I am here constantly, is the people behind the counter in the pharmacy. They know me, they take care of me, as a human suffering at the hand of life-altering medical conditions, to those that actually care about me here, I am not just another number, and that MATTERS. When you're around doctors, nurses, technicians, and people in the medical field, you often get lost as just another patient in this world. Few actually stand out and make a difference in my healthCARE. Christina will know me even over the phone as soon as I mention my name, she's such a sweetheart, she tries her best to help me out, and we even chat about our lives since I am there all the time. Nancy has also been an angel in helping me with my complicated prescriptions, doctors, paperwork, and insurance hoops we have to jump through to get me the care I need, all the girls I mention here have been helpful, as it was initially a horrid, tearful mess trying to establish my care here after moving down to this area from our of state. There is another manager-type/head pharmacist who helps out these other ladies when they have questions, she is a shorter blonde lady, and I am pretty sure she knows me well too, she is great. There have been many complications with insurances, and co-pay cards and they do their best to help get me the best care. Recently, the late evening shifts, we have encountered the opposite. Which just makes the whole long-waiting situation more excruciating for everyone. There was an African-American woman with incredibly long hair tonight who was quite rude through the drive thru late Sunday night, but her name badge around her neck was flipped around. It just made an already difficult day, more challenging. There also has been a matter of clerical error with billing where I have been charged a significant amount MORE than was supposed to be, and they have assured me multiple times they're looking into it, and there is nothing more I can do, but it has made no progress, so I fear they are just saying it to placate me. Also, more often than not, there is a severe lack of help for customers, resulting in very long lines, extensive wait-times, very frantic & stressed out pharmacists, technicians, and anyone behind the counter as they attempt to make a dent in helping the multitude of irritated, impatient customers. They need to hire more to work in this department. I have been going to Walgreens for several years and fear the need to change to CVS or a different store if we keep experiencing these constant issues. Please, hire more people in the pharmacy, and fix whatever telephone issue is happening because when I call I get disconnected frequently, and a lot of the time I get transferred, someone picks up the line and immediately hangs up. That is just plain rude. read more

this has to be the worst customer service I have ever had at a pharmacy. I came in a little bit after midnight and there is only one person working the floor. I asked her if somebody could unlock the antacid, I guess because there's a big spree of antacid theft. she called over the intercom for somebody to show up, I was left waiting on the isle a for someone to unlock it and nobody showed up after 10 minutes, so I left and went across the street to CVS. read more

Walgreens - Front of store. - Drugstores Near Me - Tampa, Florida

This Walgreens is my go-to pharmacy. The people in the store are overly friendly and helpful and I really like that when I enter they welcome me (every time you are greeted) and when leaving you get a nice - "be well". I also really like the quick walk-in clinic at the back of the store. The are quick and so easy when you need to see a nurse practitioner for a cold or infection. Appointments are quick and they are very friendly, especially to children. I feel like this clinic is the best kept secret in the area. They also so walk-ins and the hours - including weekend times and very convenient. They always have people walking around the store to help answer questions and I have had a good experience with all the sales people and their advice as well. I wouldn't recommend the drive thru pharmacy. We had to pull out of there and go in the store as we spent way too long waiting one time (I vowed never again). Also while the pharmacy people are friendly, sometimes I can't understand the wait times. For example, when they do not seem to be busy, sometimes they quote quite long waits for easy to fill items, or when they quote an hour and I return an hour later and they tell me it will be another half hour for a prescription that is already pre-boxed with no measurements or other prep to be done. Overall, great store and I would recommend it to others. read more

This has everything I could need in a pharmacy! It's my go-to whenever I need my medication. Recently, I was helped a worker named "Lindsay" and she provided excellent service-keep her around. read more

Pharmacist parks motorcycle in the very front parking space while at work. Are Those few spaces up there that are not handi cap for customers? read more

I stopped at Walgreens to pick up my sick daughter's prescription tonight only to find out electronic script never showed up. Luckily for me, I had urgent care print out script too. The pharmacist apologized that they didn't receive electronic script and immediately filled my paper one. Wait time less than 5 minutes. You had me sold at 5 minutes Walgreens:-) read more

This is an excellent drugstore. Employee's are friendly, open 24/7, and the store is very clean. All Walgreens should operate this way.

This is the second time I came to pick up a package at the fedex location on Hillsborough zipcode 33615. Where the staff was unprofessional the first time they told me my package wasn't there by 2 employees and said there was nothing they can do I have to call fedex and after fedex told them the package was there! 30 minutes later they found the package it was under the number I tried to provide to the associate and she insisted that it was a different number which could've save me all that time and their unwillingness to help! I just picked up the same package a second time provided my ID and the TIANA asked for something with the address was sent to I informed her they didn't ask for it last time she told me "well that's them". That's great to know you are a manager and your staff isn't on the same page!!! What an inconvenience to your customers! I told her no my name is on there the address on my license is my billing address and the address on my license is a ship to so no it does not have to be the same as your license!!! The level of unprofessionalism this store has. After dealing with something not once not twice! No wonder people go to CVS more! Id give them zero stores and after them telling me I can go to another fedex location, sure would you like to pay for my gas during rush hour!!! read more

Great location. Friendly staff. I never knew about the Healthcare Clinic in the back until a coworker told me about it recently. It really makes it convenient if you need to be treated for a cold. You simply sign in on the computer by the pharmacy. It will tell you how many people are ahead of you and to allow about 20 min a patient. A nurse practitioner can prescribe what you need and in just minutes the pharmacy has your order filled. read more

So the photo is 24 hours? I went in last night with my baby she is almost one we waited till night to take her passport picture so she wouldn't be so hyper. A manager came out and asked if he could help we said yes a passport picture for the baby. He made the ugliest face ever and said that photo closes at 11pm....it's was 11:30pm. I told him that's funny every time I come here and other people are there they help me right away. He suggested we come back at 730am? I walked and told my husband I guess he doesn't want to deal with a baby huh. The cashier on the way out asked if I had been help. I said no he doesn't feel like working. I never had a bad experience here till last night read more

I am very hesitant to write a good review about a branch when I hate the company in general. However, this branch has one of the friendliest pharmacists I've encountered anywhere. Since last year to the date this review was written, prescription refills are done quickly in a few minutes, and the pharmacists are always helpful when you talk to them. I do not recommend Walgreens in general, but I had to write a good review for the people who deserve it. read more

I went in last night, December 12, to pick up my photos and there was a customer acting extremely crazy. I expressed my concern to the clerk at the photo counter and he offered to walk me out to my car which I thought was so nice! I felt much safer! read more

Store was not clean. I love walgreens bc it's an quick one stop shop, not this one. Service is slow and poor. I stick to the one on Kennedy now. read more

I have encountered the WORST customer service ever at a Walgreens tonight. I could not tell you who was the worst, the pharmacist Thai or the "manager" John (i believe was his name). I went in earlier during the day to drop off a prescription from the ER, at 930 at night when I still had not recieved a call back like I was told, I called and was told there was no prescription there with my name....and with a few rude and condescending comments from the pharmacist I had to wake my 8 yr old up at 10 pm to drive 10 minutes to the store where again they both continue to in other words call me a liar saying I never dropped it off. As i contine to tell them i did they say they have to look at another camera and guess what.... I DID drop off a prescription, their staff lost it and tried to cover their mistake and through it all DID NOT try to fix their mistake. I have been going to Walgreens for years and have never been so disrespected. read more