Only leaving one star because there is no way to make it any less (#ZeroStars). If it came down to…read morewhether I live or die, and this was the last pharmacy on earth, I would eagerly choose death. I was banned from the pharmacy because I complained about their obnoxious callback system that starts calling back incessantly to refill prescriptions before you even get home from picking up the first one. Instead of doing the logical thing and reporting the problem to someone at CVS who can actually fix their out-of-control auto-dialer, they decided it was easier to change my phone number to a fake number in the system, and then insisted it was all "fixed." When I pointed out that it doesn't fix the problem, it just creates a new one, the unpleasant woman who "helped" me got defensive (and rather ugly) about it. When I went back a couple of months later to pick up my first refill, she (same person) tersely informed me that the store would not be filling any more prescriptions for me - I'd have to go somewhere else, perhaps the next-closest CVS in Waynesville (almost 25 mile drive). I guess it's too hard for the mighty princess to provide good service to someone who doesn't bow down in full submissiveness to her royal presence. The pharmacist was standing right there listening to the whole thing, but I guess it was easier for her (the pharmacist) to ignore the customer's needs than to endure more wrath from the she-devil she has to work with every day. Who needs that kind of attitude? Called corporate to complain and sat in their queue forever until I finally was able to leave a voice mail. I asked them to leave a direct call back number if they missed me, because I wasn't going to sit in the queue on the main customer service number again. They dutifully left a message instructing me to call back (you'll never guess where) the main number (and sit in the queue again, and essentially start all over again). Not worth wasting my time. Plenty of other pharmacies in town (especially the one with the curly W like the Nats) who are happy to have our business and who don't treat customers as an unnecessary inconvenience. I'm banned, and I will never set foot in that CVS or any other CVS. You shouldn't either. On my walk of shame out of the store, I thanked the front counter folks for always being so nice, and I hope they have a nice life. #Done

Pharmacy is understaffed and inefficient! I am a 30 year customer in Jackson County (Sylva, NC) and…read morehave to consider switching pharmacies, after 3 decades. Get it together!

Great folks who are always willing to go the extra mile. Gracie and the pharmacist took time to…read moreresolve and explain my refills.

On vacation and a family member had left some medicine at home. The big chain pharmacys we checked…read morewith required us to move our prescription to them. Marks provided us with what we needed very promptly and actually did not even charge us fir the small amount we needed.Geeat service and nice people. Always support locals first

I've been using Kelsave for 18 yrs. They are attentive, courteous, and they give fair prices. I…read morelike to support local businesses. It's clean at all times. Even though Bob Kelly is no longer with us the pharmacists are very caring.

Yes, there are still non-chain drug stores left in America. Good customer service, and they stock…read moredamn near everything. In fact, you can even buy a snap shirt and George Straight Jeans while picking up your oxycodone. Take that Rite Aid!

Sorry people who run this pharmacy. They whisper behind your back, said they didnt have the…read moremedicine I was needing even after my NP called in the wrong dose. That was on me, I argued with the NP and told her the dosage. Then the rude ass woman said "the doctor should know what doseage" i then replied with "I told the NP the wrong doseage!" Its not their fault. The pharmacist is kooky and ignorant!

The two women at the front were so rude to me for no reason at all. So disrespectful and I just…read moredon't know why. Apparently they were having a really bad day. I have never been treated so rude at a pharmacy ever! I ended up leaving . They couldn't figure out my insurance and apparently it pissed them off.

Needed some Zyrtec. Asked the lady at the counter. She suggested generic. Cost only 1/10 the brand…read more She was a very sweet lady. Only open to 3 on Saturday.

I was on vacation and forgot one of my meds. We called Cherokee Pharmacy and asked them if we…read morecalled our Pharmacy, Bowdon Pharmacy, Bowdon, Ga. The lady said we'll have it ready in 15 mins. How AUsome is that!! Thank you Cherokee Pharmacy and to our Bowdon Pharmacy for working together way better than these chain Pharmacies!! God Bless!! Pat

The grocery store is good but the pharmacy is not. Doctor…read morecalled in a prescription a day ago and it's still not ready & is a common medicine, nothing exotic. . The female tech with the gray pageboy hair was very snippy and not helpful. Finally found out "might" be ready after 5:00 tonight. Luckily I had been given a written prescription also so took that to Walgreens down the street and was filled in 20 minutes. Skip rude Ingles pharmacy and head over to helpful Walgreens!

Nice store. Had everything we needed. Good produce and meats. Lots of parking. Easy access.read more

if I could select a zero I would they are so rude. You stand there at the counter they don't even…read moreaddress you much less ask you what you're there for or give you your prescription. CVS app cannot get to a real person they forced you to leave a message. I will not get any of my prescriptions from this pharmacy ever again or any this one.

I didn't realize just how amazing CVS on Merrimon was until after switching to Walgreens on…read moreMerrimon (as they had a drive through during COVID). At Walgreens, I shortest I was put on hold was 30 minutes and the longest was over 3 hours. The lines inside have been 30+ people when their drive through would break, which was a frequent occurrence. I made the switch back to CVS a couple of months ago and I could not be happier to be back. I didn't realize how good I had it until having the terrible experience with Walgreens Merrimon. CVS has a far superior contact service where you can leave them a message if they don't answer and they will get back to you. No more needing to wait on hold. It is very easy to communicate with the pharmacy, the lines are almost always short and efficient. The calls are also made directly to the store (unlike the series of hoops and contact with outside representatives prior to talking to an in-store representative). Even when CVS gets busy or has challenges, my experience is still far superior to that of Walgreens. If you are looking for a great pharmacy in the NAVL area, CVS is the way to go!

had an appointment to get some shots. I'm disabled and have to pay someone to take me for the…read moreappointment. Store was closed when I arrived "due to weather." It was raining. 1. In future, when you close can you notify people that have appointments? 2. Is this a one off, or is Walgreens going to be closed whenever it rains? 3. In future, when you DO close, how about updating your website to read "closed," instead of "open"?

I love our Walgreen's store here in Bryson City. The staff are stretched thin but still they are…read moretrying their best to keep the store well stocked and customers waited on as fast as possible. Thank you Bryson City Walgreens! You're the best!

I needed a prescription transferred from our home pharmacy because my daughter forgot her meds…read morewhile we were on vacation. This pharmacy got our prescription filled fast! They were so friendly. Highly recommend.

I'm a diabetic and I came to the store right at close to get a replacement glucose monitor that I…read morehad just lost. The owner is very rude, before I could even make it to the building he simply shook his head denying any service. He heard my situation and understood the urgency of my problem, but was completely apathetic continuing to shake his head. I will never shop at this drug store.