I'm not one to come into a business and ask you use the restroom but I was on my nightly walk and I just so happened to stop into your Walgreens because I'm 30 minutes away from my house and your worker for the evening said sorry no public restroom very sad because I usually shop here read more

Manager went out of her way to make my shopping experience hectic and bothersome for zero reason - highly recommend going to any other Walgreens read more

Went in to buy some household products but had to use the restroom because I'm pregnant and was told I couldn't because the floors were still wet from 6pm to 8pm which caused me to pee outside in the parking lot because I could not hold it. No one showed compassion or sympathized the situation And it was three people on shift one girl with platinum blonde hair, one older lady with gray hair and a tall, bald guy. She made excuses to the bathroom being closed because the floors were still wet and it's only two or three stars in the bathroom for a store so it shouldn't take two hours to clean them up a restroom and to have the bathrooms closed where customers are still shopping. It's very inhumane. Someone needs to please speak with that the shift from that night from this night. read more

Walgreens complaint This has truly been one of the most disappointing experiences I have ever had with your company. I visited Walgreens store #04289 at 4255 Commercial Way in Spring Hill, FL, hoping for a smooth shopping trip. I picked up several items using your app to help me along the way. When I reached the register, I noticed that a few items did not ring up at the correct price. The cashier tried her best to help, but she was unable to fix the issue and had to call for a supervisor. After a short wait, Theresa, the manager, arrived and immediately treated me with rudeness and dismissiveness. I explained the pricing error again, specifically about the toilet paper that should have had a $1.25 coupon applied. She glanced at the coupon and told me, without any concern, that I would have to call corporate because she could not fix the issue. When I asked why she could not correct a mistake that was clearly on their end, her responses grew even shorter, and her tone more disrespectful. It was so uncomfortable that another customer tried to step in, only for her to snap at him as well. I explained that the problem could easily be resolved by adjusting the amount, as verified by the app, and confirmed by the employee. Still, Theresa refused, insisting I contact the corporate office. At this point, I felt singled out for reasons I could not understand. When I mentioned I would be reaching out to corporate, she loudly announced her name and told me to include it in my complaint. After years of shopping at your store, I have never been treated with such disrespect and rudeness, all over a couple of coupons that your company provided. I hope to hear from you soon about how we can resolve this issue. read more

Absolutely horrendous service, second time there not because I want to because I have to. The pharmacy representatives have not the foggiest of what they are doing, they are in considerate and absolutely unprofessional. Please do not go here you will only elevate your blood pressure and when you ask for their name they won't give it to you. You ask for a supervisor and get someone from overseas whom does not understand the problem, the question or how to prepare an answer. Please hire people with experience in customer service, and have a working knowledge of pharmaceuticals. Do Better Walgreens read more

Walgreens IT system is broken! Twice I have entered a renewal prescription online, received a confirmation and pickup time, only to arrive the next day to be told that no order had been received. Tonight, the same thing happen to my wife, who had confirmed an order by phone. Only to show up and find no order had been received. We'll be switching our business to CVS! read more

VETS BEWARE!! Walgreens pharmacy "WILL NOT" offer "ANY DISCOUNTS FOR VETS", even if you pay cash and no insurance or if you want to use GoodRX or other coupons. They state that the VA should pay them full price. I paid $150 for 3 prescriptions that I could have paid $34 with GoodRX. Contacted both store and corporate and was told this is the pharmacy policy. WHAT A SCAM!!! read more

This location has not met my expectations and I no longer do business there even though it's the closest walgreens to me They have screwed up my order and are rude read more

Love our Walgreens. The staff here is great. Always willing to help. Store is clean and well stocked. The pharmacy staff are all great.

Store is well stocked, clean neat and the staff are very helpful. Sales flyer is great only thing I'm against is that they sell grey market (counterfeit) hair care products and are fully aware of the dangers this poses to customers. Don't risk your health with old, fake, or contaminated unauthorized professional hair products. read more

The concept is good and a well stocked store to boot ! Very friendly personal and helpful. The pharmacy is an absolute disaster! The counter help are OK but the pharmacists are the nastiest people . God help you if you have a legitimate prescription for a controlled substance. They look at you like you're a drug attic they treat you with disrespect and if they will take it from you even though you get it every month they're doing you a favor. I was getting my six prescriptions filled like I do every month and they treat me terribly. So I'm standing in their line with five other people waiting to turn in a notice that it wasn't just me it's everybody that they wait on doing you a favor. I no longer will go to Walgreens and I've gone to a private pharmacy where I am treated like a human being and the people call me by my name. The pharmacist treats me like a human being not likeSome kind of a street person I am treated with respect. Give your money to a mom-and-pop pharmacy stay away from these places. read more

Went to pick up my prescription went to the drive through and waited and waited and waited 15 minutes go by, I walked up to the car that was waiting for service at the drive up window said she had been there 18 minutes waiting for service because they were just serving people inside!! So I backed out of line just like some other cars that were waiting behind me, went inside just happen to be the next one up for service asked how come your not serving the drive through, said there was an issue , no apologies, didn't seem to care at all, so I said who's in charge back here anyway, I think it was the pharmacist and nodded to me that he was, I said how come no service at the drive through he said there was a issue again no apologies no one there cares if your kept waiting for long period of time!! Place is absolutely terrible for service and no one cares!!! Time to move on.......drive thru should be called park and wait not drive thru... read more

The pharmacy in this store is just terrible. I have been here for the last time. Stopped by to pick up a refill that there machine had been calling me for a week and leaving messages that it was ready. After going through the line at pharmacy they pulled my prescription and said I had to talk to the pharmacist. She was on the phone and I waited over 10 minutes for that call to end. When she finally finished, the clerk told her I was waiting for her to speak with me and she turned around and answered another call. Another 5 - 10 minutes and she hung up. By then the clerk working the drive through was standing there waiting because the person at the drive through had a question. Of course she went there first and then when she was done went back to her counter in the back and answered the phone again. Following that call yet another person at the drive through and she went there. After a 5 min discussion she went back and stood there at least 10 minutes while another employee filled the prescription for the drive through. Mind you by now I have been standing at the counter for over half an hour and the clerk had told her at least 3 times I was waiting for her. When she finally came to the counter she wanted to tell me my medication had been changed to a slightly different one so I should stop taking the old one before starting the new one. That was it, 30 plus minutes standing at the counter for that. But wait there is more, when the clerk finally handed me the prescription I asked if it was for 90 days. No it is for 30 days. Why not 90 days and I was told that my insurance would only approve 30 days. Today I called my insurance company to see why I could not get 90 days at a time. They looked up my records and said they show they have always approved 90 days at a time but the last time I had been approved for 90 days and then a week later they show I went in to renew it again so they only approved it for 30 days. This is all total fabrication. This Walgreens Pharmacy is a total screw up and I am done with them for good. By the way I am not some crazy old guy on so many meds I don't know what day it is. This prescription is for high cholesterol. read more

On 2/13/2021 I was told by pharmacy staff that insurance didn't cover my prescription, and that it would cost me $330 to fill. I said I can't afford that and asked for medication name to be written down so I could search GoodRX and other sites for coupons. Staffer said she could look online for me. Told me GoodRX was $170, but if I paid $20 for Walgreens discount card, I could get it for $147, which was the cheapest price. I grudgingly said ok, and paid Walgreens $167.32. Last night, I looked up the medication on my phone, and and was shocked how badly I was ripped off. Publix had same med for $12.58, Winn Dixie for $10.95, and Costco for $7.69. I went back to Walgreens this morning and spoke to the pharmacist. He said she didn't lie to me, she just looked up Walgreens prices on GoodRX and other sites. I told him I have used Walgreens for over 30 years and would like them to make it right. He refused. I am done with Walgreens, will be moving my prescriptions to another pharmacy. Will never fill a prescription again without checking prices in advance. Please learn from my lesson. read more