Had to switch bc of my insurance. Pharmacy lost my prescription. Every time I call, I am on hold for over an hour. Went into pharmacy and the lady at the register decided to blurt out what each of my medications for. My prescription had to be resent in, I still don't have it filled, from Friday to Tuesday. The lady before me stood at the window to get a pharmacist's opinion for a good 30 mins, and when she about walked away, THEN the pharmacist decided to come ask if she needed help. Mind you they were NOT busy at this time. If you are busy, then hire someone to strictly answer phone calls. I will be switching pharmacies. Wish I could go back to my old pharmacy. :( read more

Today was the final straw, there was not enough staff, the on duty manager has no customer service skills at all very nasty to customers. The drive through is terrible, long wait times, staff are rude and have no customer service skills. This store is an absolute disaster. read more

Maybe the slowest pharmacy there is. Last time I go there. Got prescription sent in yesterday and they close in 2 hours and still hasn't been filled. read more

The women are always rude, this time they were all looking at one cell phone and ignoring customers. The big fat one couldn't find my wife's prescription so I wasted a trip again. read more

I have just had the rudest and most inept interaction with pharmacy staff at the Seneca Pharmacy. It is the second thing in 2 years. This store is lacking in customer service training I have no confidence and will be transferring all my pharmacy needs elsewhere read more

Just DO NOT go here. They are so incompetent and so so slow!!!! It's worth paying more to go elsewhere. The added stress of them never having the rx ready when they claim will shave years off your life so don't go here. Go anywhere else!!! Anywhere!! read more

These people are absolutely PAST REDICULOUS!! Getting service either in the store,or in the drive thru,is like having teeth pulled without anesthesia!! Lord forbid that you have to call them... Best of luck to you on getting them to answer the phone!! I wouldn't have gave them the one star, but I had to... read more

The Doctors office sends in a prescription electronically , the pharmacist would not fill it because the insurance company told her that they would not allow it since they show it filled previously . I asked if the prescription was valid she said yes however the insurance would not approve . I told her my wife needed the meds and that I would pay the full price excluding the insurance company . The initial response was that I could not pay cash for a prescription that was filed thru insurance . Once I questioned that , as if someone did not use or have insurance and how did they get prescribed meds , it was agreed that I could indeed pay full price and that the prescription was valid . I paid cash and received the meds . Today , we are talking with the insurance company and the Doctors office in order to get some clarification concerning the matter . read more

The worst pharmacy customer service in the world. Long holds and wait times. They need more staffing in their pharmacy. I don't think is the staff's fault, that fault belongs to management for being so understaffed. read more

Worst Customer Service ever. Walgreen's has gone down hill and needs to re-train its employees. Pharmacy by far the worst yet of all my years with Walgreens ! Scripts are never ready or told they don't have it or told it isn't in the system. If you argue it is they eventually find it. Nothing is synchronized. Phones don't get answered. Phones get hung up after long LONG LONG waits. Time to go elsewhere where they know who is paying their paychecks. You can play merry-go-round through the drive up for up to an hour or more waiting on a script that you were told IS READY FOR PICK-UP. Can't you treat your Customers like they matter? Yes, a total cluster of discombobulation here! read more

Having moved here 4 months ago, we selected Walgreens in Seneca as they covered our AARP medicare Rx program. Although I miss the "old time pharmacies", this pharmacy has performed for us in an excellent manner. The staff is friendly and answered my Rx questions, doing so in a courteous and knowledgeable manner. The sales lady (name Christine in cosmetics (?) has been extremely helpful finding products for me for my wife despite my dumb inquires. Also the tall black gentleman in camera (?) ...didn't get his name...has always been very courteous and helpful. Having owned a business many years (now retired), I want to commend the staff here who represent Walgreens in an outstanding manner. We and my family will of course continue to use this pharmacy throughout the future! THANKS. read more

Called in my prescription & came 2 hours later they still didn't have it ready. I was asked to do a lap around the building & told they'd have it ready by the time I did a lap cause apparently you're not allowed to sit at the window even if there's nobody behind you. Helen was the lady that "took care of me" at the drive thru. Asked me to give her a 9 on a survey on the receipt, yeah right! read more

The Beauty Consultant Mgr. (Christine) is extremely personable and conscientious, and her Customer Service is outstanding. She helped make my shopping experience there a total pleasure. read more

It's no secret that I love Walgreens. But the service here is awful! The cashier would not take her hand out of her pants pocket to ring up customers! Sorry, but if have two hands, use them! read more

Ok this Walgreen's in Seneca is just the worst place ever. And honestly it's not just this Walgreen's , it's all of them! But let's talk ab this location first. I hardly ever get prescriptions filled here but Rite Aid in Clemson went outta business, who I've used for over 15years and they were excellent staff EVERYTIME BUT TODAY my husband transfered his script from one Walgreen's to this Seneca location and not only did they screw up his prescription but this lady at the drive through just had this attitude like I was not even worth her time. This is ONE of the many horrible experiences I've had over the years with this crappy managed place. Once my cousins daughter got a prescription for antibiotics and was given something completely different and had a could have had a bad reaction and died. My mother in law uses this pharmacy and has for a while and EVERY SINGLE TIME she goes to the same doctor she has for years and gets the same prescription s and they are either never ever ready or they can't work their computer or the wait time is hours and hours. They WILL 100% screw up your script , be rude and act like power hungry buttheads. When in all reality, you wish you were a real pharmacist and take it out on everyone else. It's not just this lady today who had short hair and heavy set. R.U.D.E! And over the years I've never once had a nice and pleasant experience with these fools. PLEASE EXPLAIN TO ME WHY YOU PEOPLE WOULD USE SUCH AN INEXPERIENCED , UNPROFESSIONAL, NEEDS TO BE TRAINED ON HOW TO BE KIND TO OTHER HUMANS, THIS PLACE IS HORRIBLE. THEY ALL ARE. but hey Walgreen's I'm sure you're making millions a day off us so u prolly don't care but when we pay your fancy ass bills you should treat us better and do better. I hate this place and will never return and I will tell anyone who will listen about this. #shutitdownorgetnewemployees read more

I recently transferred my prescriptions over to Walgreen's and I am quite impressed with the pharmacy staff there! I was a new customer and they went out of there way to make me feel comfortable and make sure all my questions were answered! They were all very knowledgeable, courteous and treated me like part of the family. I also love their app that shows me my prescription history and when my refills are due. If I knew that I would receive that type of respect I would have transferred my prescriptions years ago! read more

The pharmacy staff seemed exhausted because they were moving in slow motion, there were several elderly people having to wait in line for 2 hours for there prescriptions, and they had to stand and wait because they only have 4 chairs. Not enough seating, and cvs is faster with filling prescriptions. I hope someone notices this and takes action, please put more chairs for the ones who can't stand for long periods of time..better training of employees would help with speed, anderson walgreens employees move faster.. read more

The worst !!!!! They are slow with in store service. When you call, you are placed on hold then the call is magically dropped.

On the surface our first impression was not good. Several times pharmacy very curt mannered. Had to reorder script twice and still was never notified it was ready. Definitely this store can use a little improvement on the customer service side of things. Otherwise it is a great chain to shop. If another was closer we'd switch stores, but just moved into area...! If they are understaffed, and complain while working its not our fault. Talk to the hand! No excuse for disrespect period. Manager needs to get off their &*&% and evaluate... read more