Waited all day to grab my kid's Pokemon cards called and employee said at 5:00/6:00 pm they will be unboxing Pokémon cards and to come at that time. I came no carts said they been sold out for a couple of hours. All employees name tags are turned around I still grabbed them cards from target. read more

Alex at the photo center was great! Photos were fresh, printed ready to go! He cut them down to the 4x4 size we ordered! Thank you so much for that. He hit all the steps of service; friendly, fast, and professional! I've been using photo picta app since I've learned about it and this is my third time using it! Honestly, very cheap and a great service to have photos in physical form again! Thank you Walgreens for partnering with this ap to make printed photos cool again!! read more

There is a reason this pharmacy has such a low rating. The pharmacy staff is rude and incompetent. Do yourself a favor and send your prescriptions someplace else. read more

Went to get my rx, which I have been getting for years.. once a month!! I was told we have been getting a lot of cvs customers we don't have it, Marino Valley does and we may not carry this anymore.. that I might want to try Walmart pharmacy.. needless to say I will never set foot in Walgreens ever!! read more

The ladies were great in helping me scan and get my photos done even though they were getting ready to close. Great service, and my mission was accomplished even though the Kyoss machine said photos would be ready tomorrow at 8 am. The super ladies printed them right away. I give you a thumbs up and a10! Thank you. read more

Awful Waited on the phone for 20 mins to say 3 people ahead of you. Finally when it's my turn the dumb pharmacist picks up and says "pharmacy please hold" Hold for 15 mins ... Then phone just rings and finally and finally they hang up If you can't multitask. You're in the wrong field.. Weak!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I switched to a new prescription drug plan, so I had to switch my prescriptions. This Walgreens was the closest to me. I've shopped there before, so I had a positive impression. However, I'm now regretting that I switched my prescriptions. I cancelled an order I placed online because it couldn't be delivered in time. I re-ordered it for pickup and I paid for it and picked it up. However, the funds required for the original transaction are still being held in my bank account. The person in the pharmacy told me the order was cancelled, but it still shows up as an order on the Walgreens web site. There is no way to cancel it; the pharmacist has to do it. However, they didn't answer the phone. I'm hoping this review will spur some action. I can't afford to just give away $116! read more

Went in to buy a few things and saw a shirt that I thought was a tee shirt. I left and tried it on only to realize i got the wrong size and it was a long sleeve. I went back inside without my receipt and Adrian and Javier made sure to get me situated and help me return my item. They were super friendly and fast, they went above and beyond for me today and I hope their efforts don't go unnoticed read more

Super clean Kind and helpful staff I'm not mad at them for having waaaayyy to many drink options read more

Pharmacy sucks bad !!!! Never had the medication ready and long acting like they barely getting the stuff sent like no you barely looking to actually do your job now I'm in immense pain because they don't check anything !!!!!!!!! read more

On Haven Ave off the 210 Fwy. There's no front parking, but there is parking around the store. Employees are always smiling and friendly here. Went by to see how much Lactaid chewables cost here. $22 for 60 tablets. It was a bit more than another store that I shop at. I guess you pay for convenience. read more

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Just one cashier working the entire store with 20 ppl waiting in line. Walgreens could just pay to have one more staff member on a shift, but if they force each location to have the bare minimum number of staff, sure, the CEOs will make more money but it is the consumers who pay more by spending and wasting TIME just waiting for help. Going to mom and pop shops from now on. Never coming here again. read more

Alex in photo department really went above and beyond to save the day for me for Christmas! Thanks Alex!!

I came in to the store a little before they were going to close and 2 ladies who work there said they could not serve the Ice Cream because they close at 10. Mind you it was not 10 yet. Their names are Erica and Angie. But they were deep in a conversation. Im sure they just did not want to be interrupted. I don't appreciate their lack of service when your doors clearly say 10pm. And after they brushed us off they continued about their conversation as if we were an inconvenience. The lack of professionalism is beyond me. read more

Bad customer service . They're Not very helpful on helping you know what you purchase or letting you know what they have in stock , they don't deserve one start ...... read more

I check in at pharmacy because I set up appointment for vaccine . Ruben the pharmacy technician give us terrible service . His attitude was so mean . He is so disrespectful. He should look for another jobs where he doesn't have to talk customers . 02/25/25 read more

It said three calls ahead of me an hour ago. Totally mis-managed. Anyone in the Regional Management position should get a new manager for this store. As I write this post I'm still on hold. read more

Walgreens - ON HOLD over an hour to talk to the Pharmacy. Who is managing this place. Staff up properly. - Cosmetics & Beauty Supply Near Me - Rancho Cucamonga, California

Poor poor customer service at the pharmacy from "Carrie" , first in line , not greeted, not helped for 30 plus minutes, no one said I'll be right with you. I was never acknowledged, nothing. While scrolling down on their yelp reviews seems like other ppl have had similar experiences. Customer service goes a long way, and either brings back customers or they find a new location/ business. read more

I always order my photos through the mobile app. I had placed an order for some magnets to use as Christmas gifts a few weeks back & only had received half my order,.. the lady working & the manager Savannah, helped me out. They helped me look the receipt up on my app (I had no idea you could do that) & gave me a full refund.. no hassle, without even having to ask.. Thank you! It's the little things that matter most & the customer service was excellent! read more

Walgreens - Love printing my pictures here! - Cosmetics & Beauty Supply Near Me - Rancho Cucamonga, California

I'm surprised to see such low stars! I've been coming to this Walgreens for years. They always have what I'm looking for in stock. Most recently I've been printing pictures and Alex was super helpful. As an elder millennial (ha!) I had some trouble figuring out the "how to" process. Alex was informative, patient and super fast in getting me my prints. The store is clean and I'm always in and out quickly. Shout out to Alex for helping to me get everything I needed read more

I called 1-800-Walgreens to complain about a huge delay in my medication and to also complain about an employee (Pharmacist actually) who is always rude to me when I call. This is how Walgreens handled the situation: They had the person I was complaining about call me and and ask me what happened. I went into great detail and of course, she made 1,000 excuses why Walgreens hadn't filled my medication and blamed my doctors office. Nope! Take responsibility, Walgreens! Then, I told her about the three complaints I had about the Pharmacist and at the end she said, "This is Blessy. I don't recall any of that happening!" Of course you don't, Blessy! I have witnesses to the three events and a recording! Nice try! Why would Walgreens have someone who was named in the complaint call the person?! I'm done with Walgreens! After 40 years being with them, goodbye! read more

Go to the Rite Aid off of Carnelian instead better variety and they're actually allowed to price match their OWN website unlike this place. Not sure why something cost $6 online and $10 in store ??? And they can't price match it even though it's the same product but Rite Aid will and does easily they just ask you to see it on their site. Happy Savings everyone! The employees are nice though. read more

I don't like this place. I am old person....I have 13 prescription meds that need to be filled here....the mobile app is crap. Imagine getting the meds all out of timing whack....and having to drive here multiple times for refills....But, my insurance, Blue Cross/Blue Shield says I have to buy from Walgreens....and this is the closest one to my house. What a great deal for Walgreens....they inherit customers because we are directed here...not because of good pricing or great service....but because we have no choice. The pharmacy has some incredibly inconvenient rules...and they blame it on my insurance company all the time...or my doctors....today my Dr. prescribed an over the counter med that was not covered by insurance....so the pharmacy lady walked me over to the correct aisle and showed me my options.....THANK YOU! That's they way it ought to go....I looked, and a med that fit my needs was on sale...OMG how many times does that happen....in fact...if you bought one....you could get the second one 50% off!! Yea!!! But...there was only one. I asked the pharmacy lady if there were any more....she said she would have one of the service staff check the inventory. I heard the PA announcement "Service assistance needed at the pharmacy"..... several minutes passed....another announcement.....several more minutes passed....another announcement, a total of three without any response. The pharmacy lady told me....walk over to the photo department....one of the people there can definitely help you. So off I went....when I got there...two staff behind the counter talking, laughing....having a great conversation. One left as I approached....I inquired...and the staff person said "we get deliveries every couple of days....we don't keep any stock in the back".... she didn't offer to check...I was dismissed.....so I went to the register to pay for my medicine. Guess who was there? Lady #1....sorry, I must have interrupted the conversation....when it was my turn...."did you get everything you need"? I asked her why nobody responded to the three service requests over the PA.....she looked like the manager....she didn't answer me....she said....sorry for the delay..... I will be back....because my insurance company requires it....I would love to know on an annual basis, how much me and my insurance company spend here...not treated like a very good customer for the amount I spend.....the focus is entirely out of whack!!! If I had a choice....so many other pharmacy choices....I'd bolt in a minute....but I think I'll be around until Blue Cross gets pissed enough to go back to CVS....so all I can do is vent here.... read more

I am reviewing this because I did have COVID. I think at some level WALGREENS should be held legally responsible for the way they do businesses. I leave that up to hungry attorneys. I'll start here at a a simple question. If you have someone you care about, love them or say you care about my recommendation is not to reply on Walgreens at all. This coming from a man who was a caretaker for a man 10 years of his Parkinson's life I never used Walgreens very often but did not find out just how bad WALGREENS was till I needed to use them as a Pharmacy when contracting COVID. TODAY I finally got to get my medication almost 5 days after my initial need for the meds. Sadly I would not wish WALGREENS their app or website on my worst enemy. That's saying alot considering that I have been in IT SINCE 2001 and marketing shortly thereafter. Their website and App is sadly the worst I have ever seen. Again here are my recommendations. Do not trust WALGREENS from a man who decided to trust them I will assure you it could have been the death of me. I believe it will and could be because of their negligence the death of others we well. If it was not for me REEVALUATE myself at a urgent care and getting all the medication reissued through CVS I may not even be here to share with you how bad WALGREENS was. Here is where WALGREENS FAILS. 1. THEY HAD NO DESIRE TO HELP ME WITH MY PRESCRIPTION OTHER THAN TO CONTINUALLY DIVERT BACK TO THEIR WEBSITE OR APP. MY QUESTION IS FOR THE Elderly OR THE TECHNOLOGY LACKING. WHAT DO THEY DO. 2. A MANAGER COULD NOT HELP ME. 3. Multiple requests left me with no medications 4. The only way I got my prescriptions was to drive through the window after I was no longer sick and no longer needed the medication. I BELIEVE WALGREENS FAILED MISERABLY. I BELIEVE WALGREENS LIKE RADIOSHACK SHOULD HANG UP THEIR BUSINESS. I BELIEVE IF YOU CARE ABOUT YOURSELF, OR A LOVED ONE YOU WILL NOT TRUST WALGREENS WITH THIS EXPERIENCE I AM SHARING. If you do well don't say you have not been warned. read more

9/6 3:45- Pharmacy- just left this one and the pharmacist was extremely rude. The sweet lady working the front was working her tail off while asking for something from someone in the back multiple times. Lady (white coat) in the back was laughing it up while the line backed up to over 5 people, and I heard her talking about someone's workers comp. Was there to pick up a prescription with a discount code from my doctor that they filled last month for about $12 using the discount code. This month the hard worker was looking around trying to figure it out as to why it wasn't ringing up with the discount. Lady in the white coat said they haven't done that for over a year on this specific medication when I reminded her it was done last month. She was extremely rude about it when I asked her why and where this was stated, especially when it was done 30 days ago, but they "haven't done that for over a year." I felt bad for the hardworker so instead paid $50 so I didn't hold up the line. Will not be going back, feel really bad for the first worker. read more

I have to say I am thankful for the mistake I caught that caused the manager to come and help me. The girl at the cash register made many mistakes and I would be scared to have her on the register unless she is making you money by overcharging customers. I bought 6 bottles of detergent at 2.99 per bottle. When she did it my total came to 12 something which was with 6 2.00 coupons taken off the subtotal was 12 something. Then she noticed she had an extra bottle and it came to 10. Something. 3x 6=18-12=10? Something definitely wrong with that picture. I had also asked her about reward points that she said I didn't have. Somebody may need more training. Thank goodness the manager took over. Check out what I really paid. read more

Walgreens - My savings for today. - Cosmetics & Beauty Supply Near Me - Rancho Cucamonga, California

This place is the worst place ever they are so slow. They act like you're not even there at the pharmacy. They just walk around two people three people back there don't even look at you don't recognize you nothing they gotta be the worst pharmacy by far I've ever been to. read more

Had an appointment for a flu shot, came in 10 minutes before my appointment time, still need to wait for 45 minutes Everyone seems so busy, this is the worst wait I've ever had for a flu shot!! read more

The people at this pharmacy have NO idea what they're doing. I called in the morning looking for a medication that my pharmacy (CVS) was out of. The girl said yes they have it but they can't request it from cvs, but that cvs would have to just send it to them. I called cvs who told me the opposite. But the girl at Walgreens INSISTED "we don't do that". I decided to call this Walgreens back in the evening to speak to someone else who said yes they absolutely can get my prescription from cvs. Great. Her exact words were "yeah we have that. We close in 30min so go ahead and make your way over here and it'll be ready before we close". I was so grateful! Walk into this store 10min later, give them my name and she says "oh we don't have that medication. Do you want me to order it?" After she told me 10min prior to "come on down". So I guess it doesn't matter what shift it is, because none of the employees have a clue about what's going on. read more

I always have bad luck with this Walgreens, they never get things right the first or second time. When I complained that I waited in the car for over 30 mins and the medications were wrong and I have to come back and wait again the pharmacist was rude and started complaining that he's been alone all day and super busy which I feel bad fir him but why it's my fault and not Walgreens being to cheap to have other people working. I called and cancelled my meds and had my doctor sends them to CVS as they have a minimum of three people working and do a better job with customer service. read more

If you have a prescription to fill I advise you to take it to the Walgreens on mountain and foothill. This one on haven has the worst service ever. I have been on the phone waiting after a tech answers and tells me to wait. It's been almost 45 minutes now. Phone rings and then back on hold. read more

I initially came in to get medicine for myself but i always get drawn in by everything else and my son always goes dor that little shelf of cars so i end up buying stuff i didn't go in for but always find what i need read more

We'll never thought I would have to make a review about a pharmacy. My wife gets really bad migraines. Twice now we have had to go there for her prescription. Both times they have been really rude. It seems as though they are mad that you are there to get the meds. Both times they have had a reason to not fill the prescription. The first time I went back to the urgent care and had them fix it. That seemed to make them even more irritated at us. The second time my wife went in and again same thing. They said it would take a couple hours and didn't recommended waiting in the meds. We explained we were going out of town and had to have the meds that evening. When we went back they had found another resin to not fill the same prescription we had previously had filled there. By this time the doctors office is closed and they were closing in 20 minutes. I asked if they could send the prescription to a 24 hour pharmacy and they said they couldn't do that, the other pharmacy would have to request the prescription they couldn't just send it. They make you feel as if your in the wrong for needing meds. I wish I could give a minus 5 star review. Whatever you do don't go here. Walgreens please look into getting some pharmacist who want to help people and aren't on a power trip. It's un human how they act. read more

Came in to transfer all my pic and videos from my phone to a usb drive and all the staff was very helpful and friendly highly recommend coming here. I sat in the picture kiosk for an hour to wait for my pictures to download and they would stop by often to ask me if I was okay or if I needed help . read more

Understaffed, the pharmacy is always a very long wait, cannot reach them by a phone and they do not call you to notify meds are ready. Drive through is an even longer wait. They need to add more staff. read more

This place is horrible over priced and the pharmacy is horrible.. Don't come here.. Go to Rite Aid..

Great service, always kind and discreet. They go above and beyond. I drive 10 mins farther than my closest Walgreens because of the service. They get to know their customers. Andy and Edward are great (both gentlemen make it a point to get to know their usual customers) and Blessie (pharmacist) takes the time to hear customers needs and has always made me feel she understands my concerns. read more

This location is the most disgusting and horrible Walgreen's I've ever been to. I can give a long paragraph on how horrible it is and how the staff here are totally lazy, but I'd rather let the pictures I took in the men's bathroom today (6/24/2015) speak for themselves. read more

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I really wanted to give this pharmacy a chance but today was the straw that broke the camel's back. After years of poor customer service I waited on hold for 1 hour and 12 minutes to speak to a pharmacist before being hung up on. I have now switched everything over to a different pharmacy. read more

Walgreens - Snapped this screenshot out of astoundedness about 30 seconds before I was hung up on. - Cosmetics & Beauty Supply Near Me - Rancho Cucamonga, California

Omg! This pharmacy drives me crazy. Your on hold (phone) for 20 minutes. Yes! That's how long I held the phone to my ear. Do they only have one phone, one worker! Ugh.. I wish we didn't have to come to Walgreen Pharmacy but insurance says so. Grrrr! (This was not my first time to be on hold, yet can't do anything bcs of insurance :( read more