If you have a disability listen up!! If you have any back and/or bending over issues listen up!! If you tend to use a shopping cart to lean on while in stores shopping listen up!! If you have trouble lifting listen up!! Today I went in to Walgreens on North Plank Rd in the Town of Newburgh and they do not have shopping carts for customers. I asked someone and they mentioned they only have "one" shopping cart & it was in use. They claimed that people have stolen all their carts. They have ordered new ones and they're still waiting on them. What it offered is a hand basket type item. It has wheels and a long handle and you roll it on the ground. I had to literally bend over to place items into the basket & then pick up the basket at the register. This rolling basket situation is definitely not suitable for many disabled customers. It's pretty disappointing. ***Use caution if using them as it is also a tripping hazard. read more

If you can avoid getting your prescriptions filled here, I would recommend it, especially if you have better things to do with your day than sit for an hour in your car waiting for the drive up window. Not much better inside either. read more

I have to say "Jackie the pharmacist " made my first time experience as a customer in Walgreens on 82 n plank road the best ever . She helped me out with my insurance issue with my prescription when I was having a bad day . Jackie I wanted to say thank you again . I know where I'm getting my prescriptions now!! A new Walgreens customer, Drew read more

They really need to hire more counter people in pharmacy. Many times one person handling window and counter.

Again this pharmacy seems to decide the rules whenever they want. Checking the website and it says there is an insurance issue. Call and there is no insurance issue. So frustrating!! read more

Well they publish hours, but this a joke. They are not open to 10 pm. Because I just tried to get one bottle of cold medicine at 9:50 PM and even though the front door was still open they had already closed the register. Guess they just didn't need customers. This attention to customer service is typical of my experience there. read more

Finally a drugstore where everybody is nice and go out of there to help. So ha CVS learn from these associates. read more

Walgreens - a hand holding a piece of paper - Drugstores Near Me - Newburgh, New York

Live in the area & appreciate this pharmacy. You can tell they work hard & their manage Xennielia is super sweet & helpful

I made a flu shot appointment for 10:00am and 10:15am. Unfortunately, I was told I had to wait and that appointments are hard to go by since it depends on if the pharmacist on duty is available. I decided to wait. All my insurance information was taken down, I made out the forms, got my temperature taken. All waiting to see the pharmacist. My issue came up when I 'overheard' the pharmacist say throughout the room to her technicians and looking over at us waiting "I'm not taking that one because she is coughing." The technician asked me to the window and told me again, "because of your coughing" the pharmacist will not take you. That was the professional evaluation given, not only announced across the room so others could not (obviously the HIPAA law do not apply here), I was not given the professional of a pharmacist to talk to me directly and privately. If it was done that way, they would hear me say as I did to the technician, I drink a protein shake every morning with milk, and I always cough. Being a woman with asthma, coughing is part of my life. That information was also on the form I filled out (as far as having asthma). I left the area very angry, and told the technician that, and announced back to the pharmacist my feelings. No screaming, but definitely shocked was being demonstrated by me. I wait almost an hour to be told, no. The unprofessionalism of this pharmacist is unbelievable!!! I spoke with the woman who I believe is the head of this store, and she told me she would talk with the pharmacist and her manager on this situation. Everywhere we are being told (especially people with chronic issues) to get the flu shot. Since many of the primary care doctors are not doing it at this time, we are using these places to get them done. If this is how a person is treated, I'll just go without it. I will not be going to Walgreens on 82 N Plank Road in Newburgh, NY again! read more

This Pharmacy is a joke . My doctor called in a specialty prescription . The pharmacy told me they can get it and would be in on Friday . Today is Monday and now they are telling me they needed the doctor to do something else .. they never kept me updated and I will be running out of my prescription in 4 days . If they were having issues they should have notified me and I could have gone elsewhere or called my doctor's office . This Pharmacy dropped the ball in communicating with me and keeping me updated. I would be weary of using them as I can see they don't care about their customers! read more

The best I can I can say is oh stay away! Millions of reasons just keep on driving! Problems at the pharmacy that would take hours!!

Quality stuff but the service sucks. I was in line for 20 minutes waiting to pick up a photo and not once did the lady ask if i needed help, i asked her if my pictures were done and she ignored me. She didn't ask me nor pay attention to me until the manager came over. They really need to evaluate their workers. ridiculous! read more

This walgreens is new to the area so if you're a fan of Walgreens you will be excited about this location. It's actually pretty large in size but in my opinion comparable to CVS in size and products. read more

Walgreens - a walgreens store with cars parked in front of it - Drugstores Near Me - Newburgh, New York

If I could do zero I would. It's 9am on a Sunday. Store is suppose to open at 8am no one is here. About 6 people have showed up and turned around. Kinda sad. Best of luck Walgreens. read more

I had an appointment today (10/04) at 10:45 am for a flu shot. I ended up waiting 45 minutes before they took me in to give me my vaccine. I was the only one sitting waiting for any kind of vaccine. There were two pharmacy technicians snd two pharmacists. There was no excuse for me to have waited that long. Inexcusable. Why give out appointments if Walgreens is not honoring them. read more

Went to fill my dogs prescription who is suffering from a failing trachea and a heart murmur. I was told I had to wait until the next day because of some law. Ok. I come in the next day to fill out the prescription that has two refills and when I get home I see no refills. I call up the pharmacy to inquire and a pharmacy tech name "Greg" tells me it's a controlled substance so it's against the law for the dr to right more refills. I said Ok. But why do I have to call Walgreens to ask this. Why wouldn't the pharmacy explain this when filling the prescription to avoid any future issues. The pharmacy tech tells me. "Well you're going to have to call your vet and get another prescription". I asked to speak to the pharmacist as clearly he has lost my trust. As I speak to the pharmacist she tells me the same thing. I said to her what I'm really trying to understand is your practice of not informing customers of these very important details. Her response was that Walgreens is a very busy store. Which was surprising as the 8 times I've been there I've only ever had to wait for one person. Clearly, they are not capable of communicating information unless you ask them specifically. The pharmacy tech appeared to be bothered with my questions and just wanted me off the phone. Customer service rates them a zero. Off to find a pharmacist that understand the importance of communication and customer service. Will edit this once I find a place so I can share with those who care about details. read more

So I've been in the pharmacy pick up line for over 25 minutes, there were only 4 cars b4 me. Dear Lord bring back Rite Aid. Sad thing is, this is generally the case read more

I can only comment on the staff of the photo department but Michael and Anthony were very helpful in resolving a problem with an order today. I had decided to take advantage of a very special (75% off) deal which came via email for a 10x8 print on wood. I had some great shots of cardinals on our bird feeder and I ordered one in my name and one via my partner's account because the offer was limited to one per person. Because we were going to be in Newburgh I arranged for pick-up there even though it is not the nearest store to where we live. Unfortunately when I got to the store I discovered that both had been printed in landscape format whereas the pictures were portrait - I hadn't noticed that the system defaults to landscape and there is no preview unless you go into edit mode. In any event they were not what I was expecting, or wanted. The technician was very helpful. He offered to re-do them if I had the digital files with me (I did not) and so he gave me an immediate refund and arranged for me to have them printed at Kingston. There was a slight complication because I would not be able to use the voucher for a second time but he phoned Kingston and when I went there later on I was expected and there was no hassle. My only reservation (which is not staff-related) is that the prints appear to be uncoated - just prints mounted on wood blocks - and for the $5.00 I paid they were a steal but if I had paid the full $20.00 I might have expected some form of protective coating. In fact I am already looking at resin coating options so that they can be wiped and perhaps provide protection from fading. read more

Try to get stuff from pharmacy clue less tell me I need a script when last week I got the same thing their after 30 min and 3 people talked to read more

Lately the pharmacy had been crappy. Every prescription theres been a problem and i hve to call them to fix it. Same prescription not new ones. Starting to just be a pain. read more

I like this Walgreens. The staff are helpful, the store is well designed and I'm able to pick up lots of items without heading to the supermarket next door. If you get their member card and combine with coupons you can get some great deals. I'm a fan of their generic over-the-counter medications and their ice cream! read more

I stopped by while in town for a weekend convention. I needed to transfer a prescription I had filled at a different location, the gentleman helped me quickly & I was out the door in less then 10 minutes. I was amazed at how quick the service was & I was given no slack about having to transfer the RX like I have had happen at other locations! read more

My negative review is in regards to the pharmacy staff, Lorna (one of the "Pharmacists") standing out as one of the rudest, most obnoxious, uncommunicative, smug, arrogant, disrespectful, judgemental, "professionals" in a "supervising" position that I have ever dealt with. From day one, (ike she's untouchable/proud of herself, she abuses what "authority" she thinks she has), she openly goes out of her way to express/make her personal prejudices know and, in turn, then makes picking up your medications (the ones she has her negative personal opinions about) as inconvenient as possible. She is verbally unprofessional to customers in front of other customers (as well as on the phone) and also in front of her own managers, who do/say absolutely nothing to reprimand her behavior. As other reviewers have indicated, I have also filed complaints with corporate management, received the standard emails that they are "concerned" and will personally contact me within a certain timeframe - I'm still waiting. Lorna is an all-around embarrassment to this pharmacy, and to compassionate pharmacists in general, and now that I've watched her disturbing behavior be allowed to continue for as long as it has, it is my opinion that she is an excellent example of how (large, corporate) companies MUST hire certain "individuals" or face discrimination accusations because why else would she still not only be employed there, but why would her direct manager, Victor, openly appear so afraid of her, why is she still claiming she is allowed to use her "personal judgement" at will, why she is still openly insulting customers, rolling her eyes & making childish overblown gestures in what should be a professional, public setting and why is she still getting away with it. Walgreens has shown themselves to be unaccommodating, unresponsive and indifferent to customer concerns/complaints and/or not willing to address negative feedback. Bring back the Mom & Pop pharmacies that treated their customers with respect, when Pharmacist's displayed self-pride, integrity & compassion and the willingness to provide excellent customer service and respect people's right to privacy. Walgreens seems to think that it is ok that their customers should have to cater to their Pharmacist's inflated ego or jump through unnecessary hoops just to pick up their medications... read more

A good local store. It's always clean and well stocked. Waiting to pay is always an issue. Always understaffed. That's keeps it from 5 stars