I had excellent customer service at this location. The sales associate Natalie,was very…read moreknowledgeable, and responsive. I ended up buying much more than what I came to purchase. I Will recommend this location to anyone. I'm in love with the body balm!

Excellent experience at this store! Jenna and Alexa (or was it Alexis?) were both super helpful and…read moreknowledgeable about the products. Customer service was fantastic. My mom and I walked away with a bunch of products and a few free goodies to boot. I'll definitely be back!

best wax in the area - recommend to all! They are always friendly, prompt clean.. and most…read moreimportant they do it quickly and thoroughly. My go-to place in Newport.

This is really a lovely Newport boutique. It's kinda quirky though - not necessarily in a bad way -…read moreand not enough to stop me from coming back, but enough to require this tale to be told. My first Apothecary facial was back in 2013. The gal who worked with me was obviously hung over, not happy about being there that morning, and gave me an absolutely amazing pore popping, skin changing facial. Walked out of there feeling like a million bucks .. and that I'd just spent an hour with my worst frenemy. I returned for another facial last month and met with a different gal; very sweet, but provided the most unenthusiastic spa service I've ever received. Again - an absolutely fabulous facial, but left me lying on the table for 5 - 10 minutes at a time in between treatments. Get up off the chair and throw in some massage for crying out loud .. don't just let me lay there! Two fabulous facials, two totally bizarre experiences - I will be back! =) How can I not?!

This place is great!!! It has a bunch of great products, a lot of them you can't find anywhere…read moreelse ! Every OPI Polish you can think of .... They even have eyebrow threading !! The first one in South County it's so much better than waxing, not messy and you get perfectly shaped eyebrows!!!

I had an amazing facial with Bella. She started with a skin evaluation to give me the correct…read morefacial. It was incredibly relaxing and my skin looked and felt great afterwards. The salon was clean and conveniently located. I look forward to my next facial with Bella;)

I've been going to Lindsay for my waxing needs and she's been absolutely amazing. She uses great…read moreproducts and provides friendly, quality service. Highly recommend her!

I'm so happy that there's a Sephora near South County because I'm able to buy all my favorite items…read moreand I can shop online pick up in store but items are not available online but they are available for pick up. I've only been here twice but every time I come here, everyone is so nice and so helpful and I enjoy coming here especially off-season when it's not crowded.

For the most part, I like shopping at Sephora normally, they have good sales reps there. The…read moreworkers are knowledgeable in the products once in a while you will encounter a sales rep who has a bad attitude that will look you up and down and act like for some reason, they are in the movie, pretty woman and act like they don't want to help you. The best advice I've received about makeup as an African-American woman was from someone that worked at Sephora about getting lighter makeup for darker skin to put under my eyes. It was an epiphany for me and I have used that advice ever since and it has really done wonders for how I have used makeup ever since for lightning my eyes and making them pop. I have been to Sephora all over the country from the East Coast to the West Coast out north and south from Texas to Boston, North Carolina, so Sephora is a place that I do recommend folks to go if you get a rep who is disrespectful just simply write a review and get their name and call them out. That's simply what you have to do.

I hate to provide a (long) bad review on a locally owned, independently run, woman-owned business…read more-- especially a store I've shopped at for 20 years and whose products I adore -- but I had such a disgusting experience here recently that I couldn't keep quiet. I went in with a friend last week - the first time since I developed brain damage. I was having some noticeable symptoms: trouble talking, a little hesitant with my movements and balance, and really sensitive to sound.  When we entered the store, the owner greeted us, and we said hello. We were the only customers at the time. I looked around a little bit, showed my friend something I was excited about (vacuum beads!), and then asked (after checking to see that we indeed were the only customers in the store) if it would be possible for her to turn the music down, seeing as I had brain damage, and despite wearing my noise canceling headphones, it was still a little louder than I could handle. She squinted her eyes me for a while, her mouth dropped opened with disgust, and then said, "I guess so."  She turned the music down.  I thanked her. I continued wandering the store looking at all the pretty things, still holding the vacuum beads I was planning on buying.  The phone rang, and she picked it up and started talking. I found what I was looking for (a powder puff), grabbed it, and continued shopping.  While she was still on the phone, the music came back on, and loudly.  At first I thought it it was an oversight, but after a few minutes, it was clear she had done this deliberately.  I went and put the vacuum beads back. At this point, I just wanted to get out of the store. Things got worse when I went up to the counter to pay for the powder puff. When I approached she didn't greet me, nor did she make eye contact. Her face read disgust.  I paid while trying to make some small talk, thanking her for turning the music down at the beginning, but she didn't respond.  She was cold and uninterested.  I took my change, and when we started to walk out, she accused me of stealing the vacuum beads. I told her I did not, that they were right where they originally were, as I had put them back.  I offered for her to search my bag.  She refused.  I offered for her to search me.  She refused, and then said, "Oh yes, I see them now. You can leave now."  I walked out stunned. I have never been treated like that by a store owner.  She probably doesn't remember interacting with me, but before I became ill, she used to be nice to me.    My friend went back inside to ask her why she had been so rude to me, as we had been the only people in the store, had purchased something, and had been quiet.  Sadly but  predictably, my friend didn't get a great answer.  The owner said she thought I was acting "weird and different."  Yeah, well, news flash: brain damage will make you act weird. I'm sorry I can't easily get words out and have hesitation in my steps. I waited 5 days and then returned the product with the receipt.  I knew that she wouldn't give us our money back, but I'll be damned if I would keep one thing of hers in my house.  She wasn't there, but we gave it to the employee (who was very kind). True, I didn't shop there often, but when I went in, she used to be pleasant to me. This time, she acted like I had a contagious disease and like my disability made me disgusting (not to mention a criminal).  Her attitude towards people who are different from her is something all religions would be ashamed of. I'll buy my bath products from Amazon.  In fact, I got the same powder puff $3 cheaper from Amazon, and I feel a hell of a lot better knowing I will never support such blatant ableist attitudes again.

Please be aware that this store has "R" rated items. Was very embarrassed having to explain that to…read moremy 9 yr old grand daughter. We went in to shop for her mom, thinking she would find something appropriate in a bath shop ! Will never shop here again !

Service was great and right on schedule. I was the bride for a wedding and they opened at 9:30am…read morefor me to be on time, hair lady came in early. they usually open at 11am on Fridays. I scheduled makeup, lashes and hair. Loved my hair person (sorry bad with names) but she not only did great with my hair but she gave me great hair advice for during pregnancy and after. And those CHAIRS while they wash your hair! haha i love when my hair is washed but then i realized the chair was massaging me - heaven. make up was also great. i let her know i never wear makeup and she did great, it was just what i wanted. i got compliments all night long! Keep in mind they are very strict with their cancellation rule! i made an appt for my cousin for the same day and she was in a car accident and couldnt make it so they charged me for her appt that was not going to be used, makeup and lashes application - $80.

Loving my beach waves. Thanks, Courtney…read more The salon is very clean, spacious, quaint and welcoming. Ashley did my aunt's (the grooms mom) and cousin's make up. Courtney rocked my sister's and my hair. If i lived in New Port, I'd definitely be a repeat customer.