Had a flu shot appointment. Person said 40 minute wait and she doesn't know why they let us make appointments lol. I am here now without an appointment and it looks like a 30 minute wait since I've been here for 25 minutes. Very understaffed read more

I wanted to be pseudoephedrine which is sold from behind the pharmacy counter, per CT Law. I was told it was on the shelf. It isn't. So, I didn't buy it. I wanted to use my United Healthcare OTC card. This Walgreens would not take it which is odd because the Middletown Walgreens does. So, I didn't buy the product. I live in Middlefield, closer to this Walgreens, but I have no reason to return to this pharmacy. read more

Take your Vaccinations somewhere else! This chronically understaffed facility will take hours to serve you, if at all. The pharmacy is super slow, and the people are overworked and ill-tempered--the front-of-store staff sighs and shrugs. I would complain about the service, BUT THERE ISN'T ANY. I left without a COVID booster because of their inability to meet a commitment. Note also that the pharmacy does not accommodate disabled individuals stuck in its interminably long lines. An ADA violation, perhaps? I asked Jeremiah, a store flunkie, for a number to complain to corporate--he gave me a non-working number. read more

The absolute worst pharmacy within 100 miles. Rude customer service. Waited one hour to get a Vaccine and they never got to me. Even though they had 1 walk up customer the entire hour. Ridiculous read more

Had an appointment for a COVID booster today at 12:00 noon. Waited with one person at each window and one ahead of me more than 40 minutes to check in while people around me were complaining they have been waiting more than an hour after their appointment time, and still haven't had their vaccine. One counter clerk Bryon, left the window and it was down to one untrained woman, who was unable to process anything. After waiting 45 minutes they tell me I need my RX Card, which is part of my insurance card, and the card states that, telling me at that point they can't me, after waiting 45 minutes. I had my first (2) Covid jabs at a Walgreens in Hamden without a problem, they are horrific, rude. If the attitude of Bryon doesn't put you off, the enormous wait for something that should take minimal time, with minimal people in line, the lack of training in how to handle a basic service will send you running to the CVS next door. People were storming out after being in line behind him, just frustrated and promising not to return, and I will have to add my name to that list of people not returning. read more

I wish I could give this location negative stars. The pharmacists and staff were rude, unhelpful, and mean for no reason. I got my booster there today and I will honestly tell everyone I know to avoid this location. I know everyone is overworked and that sucks, but *I* did not personally cause this so it would be cool if I wasn't treated like shit. Another customer there was angry and they handled the situation terribly, making it seem like it was the customers fault and making everyone uncomfortable. The woman giving my booster did not tell me anything or even give me a receipt after and treated me like I was insane for telling her that whenever I get a vaccine people most often don't like to give it on my tattooed arm (I have a sleeve) and was generally rude about the entire thing from check in to finish. I never leave reviews but this was Bad. read more

The drive thru is always super slow. Make sure you have an extra 20-30 mins to wait for your medicine.

Great experience in the photo department!! I went to 4 other photo stores to get Christmas cards printed with no luck, made one last stop here and everything was taken care of, thanks to Alberto!! What a great employee, he helped me from start to finish with a smile on his face!! Thank you Alberto read more

Awful customer service at the pharmacy. Consistently every month they have an issue filling a standard prescription order...out of stock...system issues...etc. Turnover is crazy..every few months they have a new pharmacy manager. Management admits they have problems but it never gets fixed. GO ELSEWHERE read more

I had a terrible experience at the photo store. I had photos printed out. They invaded my privacy by reviewing the contents, and determined that the photos were in the id category. They refused to sell me my photo prints, unless they took the pictures themselves, for the exorbitant rates they charged. I'm never visiting this store again. read more