Today's review is from the perspective of pharmacy services. I was here for immunizations that I…read moreneed to stay working. The appointment process is fantastic--all online and simple. Arriving ten minutes before my appointment there was a loooong line at the pharmacy. The special garage door for COVID Vaccines was closed with signage indicating ask at the pharmacy desk for FREE take home tests. No thanks. I waited in the line behind six others who were there for a variety of things, most picking up prescriptions. Fifteen minutes later I made it to the front. There was a bit of confusion as to whether I needed additional paperwork (I competed it in the app). I was sent to have a seat and wait. Seven seats and they were all taken, so I stood. I have no problem with standing--I'm merely pointing out that they were oversubscribed. I was called back up and given...paperwork. Why would I spend time in the online system to "expedite" my visit..,only ti do it manually at the pharmacy? Furthermore, why would I fill out the same Vaccine Administration Record questionnaire for each shot? Then there was an employee shift change. Evidentially the app allowed me and some others to schedule at this awkward time. I waited for a full hour after my appointment. Each time there was an immunization the person administering it would lock up and disappear for a cigg break or something for 10 minutes. Must be unionized. I would have left, but they had my immunization record and I don't feel like recreating that. This place stinks to get in and out of, and frankly I avoid it because of that. I wouldn't be here tonight if they had not offered me an appointment. Bottom line--save yourself the frustration and an evening. Go to Walmart for your vaccines. Most certainly avoid this Walgreens.

My prescription for antibiotics was sent in at 6. Pharmacy closes at 10. They tell me to come back…read morelater. I get there at 9:50. They say they haven't filled it and they are really behind. I ask what time should I come by tomorrow. "I don't know." I get they are overworked but do better. Also it's the day before a holiday. Of course you're gonna be busy with people going out of town. Make sure you're appropriately staffed to meet the demand.

I had a prescription at another local pharmacy, but they didn't have it in stock. I called every…read morepharmacy I could think of. My twelfth phone call was to these guys, and it was in stock. That's was great, but wait there's more! After confirming it in stock, I told the pharmacist that I had to call my pharmacy and transfer it to sure save. He said "I can take care of that for you so you don't have to worry about it." So here's the thing. He didn't have to do that. He took it the extra step and completely exceeded my expectations. Given the fact that I'm in a lot of pain from my ER visit last night, I really REALLY appreciated that.

Buyer beware: not a good place to buy items especially when Walgreens is just across the street…read more Thankfully we do have choices. On night shift register manned by cursing belligerent, rude and unprofessional female employee who apparently has no home training- avoid this place at night. Male employees helpful but no manager on duty and out of control female employee spouts "get the fuck out" and apparently takes prides on self righteously correcting customers on THEIR attitude despite being rude and non helpful herself. Pay cash and there are no refunds, only a money card you must spend in a CVS store. Credit card? May be the same, but careful now they have your info. Lost receipt - they want to take a picture of your id. Over the last few years, CVS has struggled with declining profit margins at its retail pharmacies, and this may be part of the problem. More training or better employee selection could possibly help but best bet is to just avoid - especially the Madison Pike store! Bad scene.

Totally rude, I got there and the girl closed the window in my face stating that she was going to…read morelunch. I came back in an hour and gave my prescription to her, the response was "we dont have that medication". Funny I told her because you called and said it was ready. I was told that they won't be getting it in the future either. This was Friday December 8th at 2:30pm. I went to walgreens right across the street and asked if they could help, the prescription was transferred there and they helped me out. I will be going to walgreens from now on.

Relatively quick drive thru service. About 20-30 minute wait for 2 prescriptions…read more My prescriptions were heavily scrutinized by yhr pharmacy technician and then again by the pharmacist. Because the prescriptions were from a doctor/establishment "out of town". I would like to point out that these medications are not controlled/narcotic substances and that "out of town" includes Birmingham, AL (which is an hour and a half from this pharmacy). After 15 minutes of waiting in the drive thru, holding up the line (during which I'm sure the pharmacist called the doctor's office and spoke to the prescriber to verify everything was legitimate) the pharmacy technician returned to the window and told me it'd cost about $18 for both medications and it'd be 20-30 minutes before I could pick them up. All things considered, I'd go here again.

Just FYI this pharmacy began closing for lunch from 1:30-2:00pm. There were no signs to inform…read morepeople in the drive through. My husband waited 30 minutes in the drive through but didn't make it on time. There were people behind him in line who had also been waiting. There needs to be a sign outside visible to cars waiting in line. Although I guess if it happens to you once you figure it out.

The staff is awesome. I've adopted a lot of them as my family. From the back part of the store…read morepharmacist and staff in the back will be able to tell you the pros and cons of Walgreens brands compared to name brands. They also help with insurance that helps pay for your OTC needs. Always a smile on their face and ready to help you find what you are looking for. Oh if you drink soda a lot they always have a sale of buy 2 get 1 or 2 free. Both Coke and Pepsi. just ask which are on sale or look at the pallet stacks at the front door.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-7pm, Sa-Su 9am-1:30pm, 2pm-5pm

The pharmacist went above and beyond without giving me hell for not remembering to bring my med…read morewith me on my trip from Indiana to Alabama. He over rode the system and not only did he just give me a few pills. But gave me 1/2 of the script since that was all they had. Amazing. My local one in Indiana would never ever had done this for me.

The people in the pharmacy seemed to be bothered by waiting on the customer. I find being treated…read morelike someone that is disturbing their day to be quite frustrating. If I could use Walmart I would. Insurance does not allow this option.

Excellent store and outstanding customer service. The manager Michelle is absolutely wonderful and…read morekind. I love Shay, Shavon, Noah, and Jessica. I'm so happy Abby is gone!

Been sitting in the drive through for over 20 minutes. Ridiculously slow service. CVS you can do…read morebetter. Maybe have the person having trouble come inside?

Love Joe's Pharmacy, everyone is so knowledgeable and helpful. They are always willing to answer…read moreany questions you have and are just so friendly! Bethany is the sweetest and always goes out of her way to take care of my pharmacy needs! Most definitely would recommend. On a scale of one to ten, they are absolutely a 10! Angela

We found Joe's Pharmacy earlier this month when the arm sling I was sent home in was too big and I…read morewas allergic to the material . Joe's fixed me up with an old fashion cotton blend sling. The service was outstanding! They have since become our go to place for things we have needed. A real pharmacy too!

I called to have a prescription transferred here. Ashley answered the phone right away. She was so…read moresweet and easy to talk to. She told me she could have my prescription ready in 30 minutes and was nice enough to enroll me in text message alerts. I have recently been speaking to Jessica regarding my prescriptions when I call. I occasionally will ask her about allergies and skin ailment remedies. She is very knowledgeable and helpful. I am very impressed with the excellent customer service. I am so happy I found this pharmacy. If you are looking for nice attentive staff, this is your store .

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.