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    Exxon

    4.0 (1 review)
    Open 6:00 am - 9:00 pm
    Updated 2 months ago

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    Walgreens

    Walgreens

    (15 reviews)

    $

    I had an interesting experience with this Walgreens. Bottom line up front--The store is in a great…read morelocation--easy to get in and out of. They have a respectable inventory of what you would expect. Their staff is friendly when you do get to the checkout, but this store has some fundamental issues: severely understaffed and as a result somewhat unorganized inventory, and uncertain process/awkwardness abound. I was originally scheduled for my flu shot in tonight's visit, but had to help someone with a flat tire as I was on my way, and would have been late by 20 minutes. I rescheduled using the Walgreens App for another day...there was no option for running "a little late." I went to the store anyway--thinking I would apologize and try to get the flu shot they had reserved for me anyway. After all it was 7pm on a Monday night. I had a prescription to debate filling as well...so the trip made sense. When I arrived, the parking lot was a bit crowded. There were three people on the pharmacy drive-through. I walked in to see three people in line at the photo area...when only that resister is open it is usually a signal for scaled down staffing operations. As I made my way to the pharmacy area I was greeting only by a line of no less than eleven frustrated looking folks down the product aisle. As I was processing all of this, I decided not to approach them for a flu shot. In fact, it was so awkward that I was glad I had missed the original appointment. I took a look at the prescription--OTC vitamins for my son. I had really wanted to weigh out the formal prescription cost vs just buying them. With the prescription I know I can use my flexible spending plan...but with that line NO THANKS! I tried to navigate the store to find the vitamins, but again it was awkward because of the line. I finally found what I needed, stood in line at the photo counter, and was out of this place. 2.5 stars from me, rounded to 2 because I just can't round up to 3 for a place where the customer feels uncomfortable being there.

    Absolute worst customer service!!!The Walgreens app is horrible. Walgreens has the most issues of…read moreany pharmacy in the Surescripts network (I work in healthcare IT) and would NEVER recommend any Walgreens, but this store is especially bad. Walgreens needs to do some serious internal reviews!!!

    Walgreens

    Walgreens

    (32 reviews)

    $$

    Today's review is from the perspective of pharmacy services. I was here for immunizations that I…read moreneed to stay working. The appointment process is fantastic--all online and simple. Arriving ten minutes before my appointment there was a loooong line at the pharmacy. The special garage door for COVID Vaccines was closed with signage indicating ask at the pharmacy desk for FREE take home tests. No thanks. I waited in the line behind six others who were there for a variety of things, most picking up prescriptions. Fifteen minutes later I made it to the front. There was a bit of confusion as to whether I needed additional paperwork (I competed it in the app). I was sent to have a seat and wait. Seven seats and they were all taken, so I stood. I have no problem with standing--I'm merely pointing out that they were oversubscribed. I was called back up and given...paperwork. Why would I spend time in the online system to "expedite" my visit..,only ti do it manually at the pharmacy? Furthermore, why would I fill out the same Vaccine Administration Record questionnaire for each shot? Then there was an employee shift change. Evidentially the app allowed me and some others to schedule at this awkward time. I waited for a full hour after my appointment. Each time there was an immunization the person administering it would lock up and disappear for a cigg break or something for 10 minutes. Must be unionized. I would have left, but they had my immunization record and I don't feel like recreating that. This place stinks to get in and out of, and frankly I avoid it because of that. I wouldn't be here tonight if they had not offered me an appointment. Bottom line--save yourself the frustration and an evening. Go to Walmart for your vaccines. Most certainly avoid this Walgreens.

    My prescription for antibiotics was sent in at 6. Pharmacy closes at 10. They tell me to come back…read morelater. I get there at 9:50. They say they haven't filled it and they are really behind. I ask what time should I come by tomorrow. "I don't know." I get they are overworked but do better. Also it's the day before a holiday. Of course you're gonna be busy with people going out of town. Make sure you're appropriately staffed to meet the demand.

    Exxon - convenience - Updated May 2026

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