Worst Walgreens in America. I bought cards there. When I went to pick them up I told the lady helping me I wanted to make sure there were enough envelopes. She assured me they had counted and the lady next to her started to chime in that they gave me extra incase I messed up. At this point it would have been rude of me to open the box and check after they were both assuring me I had plenty of envelopes.
Once I got home I found I had less than half the number of envelopes I should have had. That's right, less than half. When I spoke to the manager he was extremely rude and didn't care. He told me if it was important to me to have enough envelopes then I should have checked myself. He didn't seem to think his employees should do their job and actually fulfill an order accurately. He didn't care about wasting a costumer's time to have to come back to the store to pick up more envelopes because his employees made a mistake. He egged me on to file a complaint with corporate and kept shoving his name tag in my face. He walked away from me telling me he didn't care. This guy's name was Tim.
Then there was another woman working there at the front counter who was mocking me.
This is the kind of people they employee there. I filed a complaint with corporate and they promised the General Manager, Mark, would call me back in two days to address my experience there. I never heard back. As General Manager he is hiring people that can't do their job, that are rude, don't value customer service and he himself doesn't care about following up on a bad experience in his store.
This is the last time I will shop at Walgreens. This company really needs to teach employees how to do their jobs and to be nice to their costumers. read more