I decided to switch to Walgreens from CVS because the CVS around here had sub-par service. I started with the website for Walgreens and followed the instructions for transferring prescriptions. I then followed up with a phone call to see if they needed anything else - they said nothing. When I went into 5 hours later to pick up my drugs they were not there - they said I had to call to confirm my transfers ... which I had done. Anyway I let that slide and then dropped off my old prescriptions in person to transfer them. They said it would take an hour to fill - I came back in 2 hours - only to find that the prescription wasn't filled because they needed to know if I wanted generic or name brand. My question - why the heck didn't they call to ask that? Anyway, I'm not pleased with my switch so far ... and not sure that there are any pharmacies around here that know how to treat their customers or use technology. read more

Fred the pharmacist was very rude. perhaps he should retire. nasty person. at 10:00 in the evening when I needed an emergency medication.

I submitted a refill for a critical medication several days ago, and came to this pharmacy to pick up a few things and ask why it wasn't filled yet. Instead of being helpful, the person who "assisted' me was rude and abrasive, as if it was my fault. I noticed that the pharmacy had a new manager (again), which might be part of the problem. If you need something important filled, others might want to go somewhere else, at least until things sort themselves out. If my insurance was different, I would also. read more

Have had multiple issues with this pharmacy. They now said they don't accept the insurance and refuse to use a discount card even though they say they don't accept the insurance. When asked why, the tech could not even answer and shared it's not an actual policy just something the manage does not want to do . Then was very hesitant to give the pharmacy managers name and when they would be in to discuss this matter further. Would not come back nor recommend read more

I will never use this company again, rude staff, rolling eyes at me because I questioned a policy.. then cashier started telling the next customer what we discussed... rolling eyes at me... no thanks, will use cvs from now on read more

The laboratory employees of this place are very rude and always in a bad mood, this is my third time and they always have the same attitude. They don't guide or help people or maybe me because I'm Hispanic (racist) I saw how they treated other non-Hispanic patients, and they were in there for 30 minutes and the woman treated them very kindly. They do not serve at the indicated time. I felt very bad for her attitude. read more

This drug store is not in my neighborhood but I desperately needed a 24 hour pharmacy on Sunday night at 10 pm and this was the closest I could find. I spoke to the Pharmacist, Justin, who was amazingly helpful and patient. I would give a million stars if I could. Thank you for being there. I am forever grateful. read more

Went last night for items clearly marked on their website that they had over 5 in stock and in every color I neededd. I walked out with not a single pair and shelves had nothing like website state as read more

I have to start by saying that the employees at this location have been kind considerate and willing to help you with your needs. The pharmacist are knowledgeable and helpful with any questions you have. I gave three stars due to the amount of text messages and the confusion they could cause. One tells you they are working on it the next still working on it then on more than three occasions telling me my order was ready and when I went to pick it up it was not they didn't offer to fill it why I was there and within the hour I would get a text informing me that they were now ready. The employees are doing as store policy requires but for those who have transportation issues this could be a huge problem. One last thing if your prescription doesn't have a refill they will not call doctor to get one it's up to you to do so. So great employees just need a bit of work on customers service read more

By far the rudest pharmacist I've ever encountered. I'm currently deployed and had a question about mixing 2 medications. She was clearly aggravated I couldn't pronounce the names of the mediations and was frustrated when I didn't have a prescription number. She was rudely cutting me off when I was trying to describe what the medication was for. Normally my birthday and name is enough considering I've been going to Walgreens since I was a kid. She had a thick accent, and if I had her name I would be filing a complaint to corporate. read more

Always a problem at any Walgreens. Not enough staff so when something doesnt work, which i always a problem. they dont know what to do. Soneone returning so otger cashier went to other register. Not working because the cashier before didnt sign out. Always ling line with a long wait. Never again. Horrible. 40 minutes for nothing. I just left read more

This is a review for 1211 BRISTOL OXFORD VALLEY RD in Levittown Pa! I just had the worst experience in a store period with a pharmacy tech who came across as "I am better than you". As usual I asked for Claritin D when picking up my other medication at the drive thru. The girl refused to the purchase and told me I had to come in. I had no clue what I was in for after I asked why not. I said I request this all the time at the drive thru. Long story short... she let me have it. Her reply was "I'm so not in the mood for this right now". She started to laugh. I asked once again why can't I get the allergy medicine? Her reply was, "Protocol". The way she said it and smirked back at me was horrible. I did ask for the Pharmacist but she was on break. I asked for her name not once but 3 times and she would not even reply back. But she kept laughing like it was a joke. I did call corporate and I'm not sure what they will do but it should be addressed. I really like the pharmacy manager Ritesh. He always has been very kind. After a call to Corporate a measure from that store did call and apologized and was very kind. The experience was overall unpleasant read more

Iv'e shopped at this walgreens for quite a while now, so i was doing a return one day and the assistant manager Nish, was helping me, he refused to take the return stating it was over 50.00 and he could not help me, i made a call to the district manager who was pleasant, he then called the manager to call me on the phone who then stated that nish had seen me in the store the previous week trying to return the same items.... FALSE...i told him to show me the proof! there was none,,,, the district manager then made Nish call me up to apologize,,, this is a case of extremely bad customer service,,, i will shop elsewhere from now on... read more

The parking lot is a nightmare. No one knows what direction to go to and I feel like I'm going to get killed every time I'm in there. It is really convenient that they're open 24 hours (including pharmacy) and have a drive thru pharmacy, but it always takes FOREVER.. Wait for at least 15 mins to get rx from the drive thru! read more

This store was disgusting. The entire store smelled like an ashtray. As a pregnant woman I couldn't even remain in the store the smell was so bad, my husband had to complete the transaction. read more

what a rude, not caring, disconnected bunch of employees I have ever seen, their prices are quite high and only once in a while they have several " loss leader items " to draw you into the store, if you want good service travel to 8716 new falls and checkout rite - aid, what a world of difference ! read more

Quick shopping. This location is always fully stocked with whatever you need. The people who work at this store are more than friendly. Great customer service and great pricing. You can always count on finding what you need. It's a clean, bright store. It always has the latest and greatest in items. read more

This pharmacy is continually one of the worst I have ever been to in my life. I am now looking into how to report this pharmacy or escalate this to a higher authority. I am seriously doing my research on this because the staff at this Walgreens are the worst staff I have ever seen ANYWHERE. They all lack customer service skills or general skills for interacting with other human beings. I have only come here twice in my life and have had a horrific experience at this particular Walgreens not once but BOTH times I have ever been here. The pharmacist "Fred" is rude and disgusting and needs to be fired. He does not deserve to work here. He is the worst pharmacist I have ever come across and I'm quite surprised that he was even able to become a pharmacist with his atrocious treatment of customers. I came here because my normal Walgreens pharmacy is closed at this time (10:00 PM) and I needed a refill of a single-dose medication that my doctor told me I could have two of. I got the initial dose yesterday afternoon. I came back for the second dose tonight because the symptoms had been continually concerning. I was told by "Fred" the pharmacist that I have to wait 20 minutes for the medication. I came back around after more than 20 minutes and he looked at me like he had never seen me before and asked how he could help me. I stated that I had been here over 20 minutes ago and he said "oh, right, I didn't even start working on it yet." He then takes all of my information all over again as if this is his first time seeing me. He looks into getting me the medication and comes back and tells me that I am not able to get it today because I have to wait 24 hours from the last time I got the medication to be able to get it again. I explained to him that I had gotten it over 24 hours ago (around 3:00 PM yesterday and it is now 10:30 PM). He said "I don't mean to argue with you but..." and the rest was nonsense. I literally got the medication over 24 hours ago and met the guidelines to have the prescription filled again and was told I could not get it. He told me to come back tomorrow morning. He wasted my time and when I mentioned this he did not seem apologetic about it. I called the pharmacy a little while after I got home to see how I could go about taking action, and when he picked up the phone, without even hearing me say a word, he said "there are too many people here" and put me on hold! Wow, this guy is among the trashiest of employees I have ever seen! I will definitely be looking into another 24/7 pharmacy because of my odd work hours, but in the meantime I will also be spreading the word to others not to go to this pharmacy and finding out how I can report these horrible pharmacy employees. read more