Do not go to this pharmacy, if you can avoid it. You may very well end up in my boat, where you get texts that say your script is processing, or even ready for pickup, then go to get it and there is nothing for you. There is soooo much more to this, and extremely concerning, that I will speak to the manager on before continuing this post. Until then, I would definitely suggest looking elsewhere to get your scripts processed. read more

this Walgreens located at 6 th and kasold has got to be the worst pharmacy in town. when you call, you get sent to a call center. the call center is rife with misinformation about your prescription. once you get to actually talk to a pharmacist they are rude and don't know what they are talking about. I literally got 3 different answers in one day. you will sometimes get a text that a prescription is up to refill, sometimes not. they don't carry the prescription I need and I have to remind them to stock it before it's due. it's a major hassle. don't waste your time here. its a major headache. read more

The pharmacy is embarrassingly slow. It usually takes over 30 minutes inside and drive thru, no matter how many workers are there.

pharmacist has an issue with being short tempered. We were told that our grandchild's medicine would be 1/2 hour. I waited for a call and finally went back inside. The girl that waited on me said it would be a few more minutes. She went back, got the medicine and handed it to the pharmacist. He took his aggression out on his computer keys. wow! what a show of aggression! He needs replaced! read more

I've had some issues with specific manufacturers of my generic medication. The pharmacy staff here was the only place to not just say "nope we don't have that manufacturer" and hang up. They went out of their way to order it in and had it the next day. Honestly some of the other reviews are for tiny nitpicky stuff, this place isn't the holy grail of pharmacies but they are pretty dang good from my experiences there. read more

I was trying to schedule a rapid COVID test online and I was getting absolutely nowhere. Would not allow me to type in my vaccination dates, which were absolutely the right dates. I tried on the CVS website as well and the same thing happened. I tried calling Walgreens yesterday to see if they could help and the lady who helped me told me to call a number I already had, and it had gotten me nowhere. This morning, I tried calling again and I spoke to an employee named Jeremy who was super helpful and I sincerely appreciate all the help!! I was able to schedule an apt at a nearby location due to Walgreens being full with apt.'s today. read more

Went in to get a flu shot and it took 30 minutes for them to get just the paper work all sorted. No one was in front of me. No one should wait that long for something that takes less than a minute to administer. read more

Took them half an hour to enter the prescription & insurance information - and then they looked up the insurance co-pay amounts for a long time after I asked, and gave me two different amounts for the same scrip. Then they told me they were closing for lunch! Also, this is one of the few places with no drive-through, so you have to walk past half the store to get to the pharmacy, then walk that far again to get to the exit. Zero convenience, marginal competence. read more

A friend of mine who lives in Lawrence, asked me which Walgreens my son worked at...I told him the one on 6th street. He then proceeded to tell me that his family has gotten all of their prescriptions filled there for the past 20 years. He said that his loyalty to the 6th st Walgreens pharmacy has only increased since the Coronavirus has broken out. He went on to say that he has never seen this pharmacy busier! He said "I stood in-line and was impressed as I watched the pharmacy team hustle, not stopping once! Their sense of urgency and customer service gave me peace and reassurance. My wife and I depend on our prescriptions. I know Walgreens has us taken care of!" I appreciated his insight and wanted to share. Thank you Walgreen Pharmacists and techs! You are doing an amazing job. Keep it up! read more

I usually fill my prescriptions at CVS. It had been years since I used Walgreens, even though it's much closer to my house. I honestly couldn't remember why. Until today. I tried out Walgreens for convenience and they had the worst customer service. They were downright rude and clearly were not happy to be there. I will never go back. read more

Pharmacy would NOT give me an emergency partial refill on my maintenance drug i have been on for 10 years. They were waiting on my Dr to call them, and it was Labor Day so they weren't open. On call Dr wouldn't help either. I talked to the pharmacist Michelle and she told me it was NOT dangerous to stop taking prednisone abruptly, although my body is dependent on it and will literally shut down without it. Great knowledge on a very important drug. TAKE YOUR BIZ ELSEWHERE. read more

I'm thrilled to have a 24 pharmacy- it's honestly helpful. However, I called at 8:15 am to fill a prescription on file. I realized my husband had not filled the prescription for my son at about 10:30 PM and headed over to Walgreens to pick it up, but the only pharmacist on-duty told me that it was not filled because it wasn't properly signed and they had to contact the doctors office. He discovered they had contacted the doctors office during the day, but no one had told me about the problem or taken action to fill it. When I asked him why no one had contacted me or taken care of it, he said he had not gotten on duty till 10 PM and argumentatively asked me if I wanted it filled or if I just wanted to badger him. No, I didn't want to badger him but I wanted some reassurance that this was an unusual event and that he was apologetic that his organization had dropped the ball. I now remember why I switched my prescriptions to Hy-Vee several years ago, but I get stuck using this pharmacy sometimes - especially in this case with having to fill a prescription we received out of town from urgent care. So I'm left feeling like I'm the ass for asking him why there was such a delay. read more

After calling to confirm my prescription was ready before I left (the person answering the phone told me 3 times it's good to go) to pick it up, I arrived to find out that both stores in town were out of stock and it would be 2-3 days before they could get an antibiotic in again. How the fuck could a pharmacist tell me my prescription was finished when they didn't have a single bottle left in the entire city? My guess is they do half ass work and don't really see what the hell they are doing when they answer questions. I'm very disappointed in Walgreens but CVS sure got my rx right the first time and in a hurry, even though I was a new customer as of today. If I caught fire in a Walgreens parking lot I wouldn't use Walgreens water to put myself out. If I were shot in the parking lot of Walgreens, I would stumble across 6th street to Quik Shop to use the phone rather than step foot into Walgreens again. read more

Absolutely awful. My doctor sent in my prescriptions twice and each time Walgreens on 6th said they didn't have any record of it. The first time I called to find out why my prescriptions weren't all in the bag, I had some guy take a really stroppy tone and attitude with me, as if I was trying to get one over on him. The second time, I actually had a young woman who sneered and took the same crappy tone and attitude with me. I find this baffling. Are people REALLY trying to pull fast ones with medication that has NO "recreational" value whatsoever? Why on earth would I lie about having prescriptions for blood sugar medication? It took my doctor's office calling them THREE times, and the third time might not have been enough if I hadn't been waiting there the whole time, on hold with the nurse while she called the pharmacy. And then it turned out they didn't even HAVE the medicine I needed, and when I told the unpleasant, sneering, eyeball-rolling, crappy teenager-attitude-having young woman to transfer all my prescriptions to HyVee, she snapped at me and rolled her eyes some more. Between that guy, the young icky woman, and the middle-aged woman with the troll attitude I encountered on a separate day, I know that I will actually, genuinely be better off never going to this Walgreen's again. Even if I only have to interact with them for an fifteen minutes or so every month (because of their incompetence), in a year that's 3 hours of nastiness directed at me that I can easily avoid just by going somewhere else. read more