Oh my gosh the lady at the drive thur must of had a bad day. The pharmacist was atleasf nice

I used to spend thousands at Walgreens. Every time I'd travel to a new city I'd get all my supplies but all my personal items but then I constantly get followed around like I'm stealing. You would think oh it's easy to ignore if you're not actually stealing ya no it's feels like your being violated every time and to top it off last time I came in early to get energy drinks the women checking me out package my drinks in the bag rather then give them to me she pulls them as far away from me as possible and holds on to the bag because she didn't realize the transaction went through I just get digital receipts. So I'm standing there confused as to why she's not giving me my bags and basically accusing me of stealing. She's looking at me like stressed out because she has relized her own errors and rather then handing my bag. I have reach over and grab it mind you she is still glench the bag so I snatch because at this point I'm irritated. This is something they do every time I come in here. She said ewww when I grab it mind you she has gray hair she's old enough to know she was wrong. Fast forward today she finally remembered me because she starts to slam my energy drinks into the bag so I'm like why are you slamming them down anyone that has a brain nose that anything with carbonation if you shake it out too much or slime it or whatever holes it's gonna be flat. She's like wet so in order to stop me from beating the fuck out of her I hold my tongue because I could've said it a notch further and said you heard what the fuck I said but I'm not the employee being favored by Walgreens and yet I managed to keep my mouth shut and be more respectful than her. My lease is up. I am moving from this side of town because it constantly happens and pretty much every store they're treating you like you're a seat and honestly it's spiked my anxiety and I took to ordering everything unless I have to go in. I watched a homeless man 30$ dollars chocolates they did nothing but me a paying customer that uses a phone number they treat like a thief. Nice that weak ass women thinks she's safe behind the counter so she can speak to and treat people any way she wants read more

Nothing but incompetent people working at the pharmacy. Came at 1pm, lunch is at 1:30pm-2pm. Lady said she cannot help me for 1 medication because they are going to close for lunch. I told her I would wait as I'm sick and need it. She said it would take hours. Fast forward to 4pm, I call and they say it's gonna take 30 more minutes and that my insurance doesn't cover. NO ONE CALLED ME TO INFORM NOTHING. I come in and ask how long has it been ready, she says they didn't have any information on my insurance. I said I asked you guys before leaving and you confirmed. Bunch of stupidity!!!!!! read more

I have picked up prescriptions inside and sometimes there is a wait, but sometimes it is a very short wait. The pharmacy staff have always been very friendly and helpful. When I bought other items in the store the staff have always been very helpful and nice also. I am glad to have such nice people with whom to do business. read more

I have been using this Walgreens for almost a year. From day one I've had nothing but problems with getting my scripts. They never have their story straight. No one is on the same page. I moved from St. John's, Michigan and used Walgreens for 20 years with no problem what so ever. Now my scripts are faxed to this store but the scripts are sent to St. John's to be filled. This store can't seem to get their act together. This location needs to be closed. read more

If I can give a negative stars I could they never have any medicine here by the time they get medicine you already dead. Don't come to any Walgreens just go to CVS instead. I call they said they have it tomorrow I call tomorrow they said they didn't got it and I told the lady if she knows what other Walgreens have it she said she doesn't know too call each directly like wtf are you all the same company. read more

First time here, people walked around ignoring the line inside while they only had one person working the drive thru window. Waiting for 15 minutes just to talk to someone about my medications only to have to wait even longer so that they refill it. Sheila was unpleasant and told me I have to wait when they kept calling me that medication was ready for pick up. I sat and saw her talking to the next person in line and over heard her saying you need to wait because she's leaving and they'll help you when someone's available. I'm switching pharmacies. Working in a medical facility myself, we'd be fired if we act the way they did to the public. Poor business. read more

I have given this place the benefit of the doubt countless times and I can honestly say that as far as the pharmacy goes, my family and I are at the point where enough is enough and we refuse to rely on the pharmacy staff here for any of our pharmaceutical needs moving forward. The staff members, being the pharmacy techs, pharmacists, floaters, etc, never seem to be on the same page with things. My disabled mother, whom I care for full-time, has experienced far too many negative interactions as well as unnecessary delays with her medications due to what seems like negligence at times. I, too, constantly experience delays and the most common reason we are given is that they are out of stock. So we accept that and ask when our prescriptions can be filled and we are provided dates. Well, lo and behold, 99% of these occurrences result in me calling the pharmacy on the date that either my mother or myself were provided for when the pharmacy will be back in stock of our medications. When I finally reach someone to speak with, I am provided conflicting information such as "the pharmacist didn't order it" or "who told you that it would be delivered today? It's not coming until 2 days from now" and then we have to wait extended periods of time whilst our medications have already run out for several days. This has happened on numerous occasions and I'd venture to say that it used to be as frequent as every other month but recently it has literally been every single month that we experience these issues and we don't feel appreciated as customers, valued as customers, or even acknowledged of our illnesses. The way we see it, if you are the pharmacy and you have patients who have recurring monthly prescriptions that they have been coming to you to fill for years, then why is it so difficult to make sure you are in stock if these medications? There's a shortage? The DEA regulates them? There's a cap on how many can be distributed? Then why are you taking on more patients when you have the loyal, long-term members like my mother and I who have come to you for years to treat our diseases. And then the attitudes we get are very disrespectful or our concerns are not addressed. We are simply just sick of the way business is run at this location. read more

I will give them a zero because they are the most pathetic drugstore I've ever had the displeasure of dealing with waited over 3 hours for prescription that they didn't even have ready and then when I get there one of my prescriptions isn't even available but I was told it was over three hours before then perfect example of the left hand not even knowing what the right hand is doing worst experience ever read more

Really great to have a 24hrs Walgreens and they have great pharmacists that works here. They help with anything you need questions of.

The wait in pharmacy was horrendous in both the drive thru and the store, which ya know, is kind of acceptable considering this whole "Rona" situation we have on our hands. BUT DAMN, Desirea or (however you spell it) was so rude. Had an attitude towards the customers and her coworker Amber or Andrea (just got a glimpse of her name tag). The young woman ahead of me complained about the wait, but it wasn't even a complaint, more of like, "Hey, can we get some help or even the slightest bit of acknowledgement?" And Des decides to just pop off reckless at the mouth. SOMEBODY needs to show that young woman how to treat customers, and what the "customer experience" means. read more

Stay far away from this Pharmacy. Not only was I not counseled on a controlled substance by pharmacist Edmund, he refused to accept my goodrx coupon for my dog's phenobarbital. We ended up paying twice as much for our dogs medication. When asked why, I was told that I couldn't use a coupon code for controlled substances because that was Walgreens pharmacy policy. This is completely false. Plus, we had used several goodrx coupons at this pharmacy before for the same medication. I am lucky my husband works in the pharmacy industry and knew that this wasn't the case. When my husband (who happens to be a licensed pharmacy technician) asked Edmund why he wouldn't use the goodrx coupon he told us "Because I don't have to." Edmund has absolutely no customer service skills and is not familiar with Walgreens pharmacy policies. We are making a formal complaint with the District Office so that we can recuperate our money and report Edmund's negligent behavior. read more

I have been using this Walgreen's for 17 years now, but lately their customer service is severely lacking! I was calling neighborhood Walmarts, Walgreen's and CVS, looking for a potty chair for a friend who just had major surgery. When I called to ask the price at Walgreen's, the girl seemed quite put upon that I needed a price, so she just put me on hold for e5 minutes and forgot about me. So I finally hung up, and called again. I got the same, gum smacking millennial who sighed loudly when I asked for the price again, and said very rudely "we don't carry that stuff", to which I said I had actually SEEN THEM two days earlier in that very store, to which she replied that I was mistaken, and just hung up on me! Good customer service is important! Walgreen's needs to TRAIN these young employees who act like doing their job is such an IMPOSITION! read more

Pharmacy is terrible. They take forever to fill prescriptions. & multiple times now I've been told by them to come pick up my prescription at a specific time and I show up at the time they told me to come, and it wasn't ready. And on this most recent time I'm told "oh I'm sorry we need like 15-20 more minutes if you don't mind waiting." So I wait 30 minutes and come back to the pharmacy, and a different employee says the same exact thing 30 minutes later. This pharmacy does this kind of stiff all the time. I'm switching pharmacies after this. Their customer service is horrible. read more

Very poor customer service. Lost my prescription information. Had me wait 2 hours telling me 30 minutes over and over. I had to leave and go back to the original Dr because they lost my prescription and told me there was nothing they could do. read more

convenient for mix.. toiletries.. pharmacy.. they even have a walk in doctor's clinic.. the location across from TI (Treasure island)

I always shop the photo department and order the same poster size. I'm a small business owner and usually come about once or twice a month to print out a huge poster for our upcoming launch. Today I placed my usual order online and went down to the store like I usually do. I called beforehand just to make sure everything was okay because usually my poster would be done by then. The man on the phone told me he was going to go ahead and put the photo for me since it didn't automatically do it. I came in about 15 minutes later and stood in the photo department for about 5 minutes with no one coming up. Finally after hearing the staff complaining after which one of them would help me one of them decides to help. At this point he tries to fix the problem while not letting me know what's wrong but just standing in the back talking with his coworkers. I was irritated at this point but kept my cool because I know maybe they had a stressful day too. I always give people the benefit of the doubt. After about 20 minutes of standing there i finally see my poster drop and no one comes to help. I ask an employee if he could please charge me so I could finally leave and he calls someone over the intercom. The same employee I believe 'fabrico' not too sure but a shorter brown skinned, with a beard man gives me a very irritated look. Honestly at this point I'm confused to what the issue was. I did nothing but be understanding and be cooperative. I own a business and I know that you can be stressed at the end of the day. FINALLY I get my poster I ordered...but it was a fabric material not the posters I always order for my presentation. I let him know the issue, without loosing my calm. And he proceeds to be rude and give me these looks..as if I as a customer came in and wasted his time... I left the store with nothing.. only an hour of my time wasted and a horrible experience. I hope what ever that frustrated and angry employee is going through gets better for him. I will just use another Walgreens from now on. read more

Great pharmacy staff! Would highly recommend this Walgreens. We were in town and decided to extend our vacation. We didnt bring enough pills. Went to this Walgreens and the pharmacy was great! Had our prescriptions ready within 20 minutes. Wish our Walgreens back home was this good. Kudos to the staff! read more