I have done business with other pharmacies and none compare. Love the staff and service I receive!read more

I'm dumbfounded by the few poor reviews regarding customer service. After decades of using…read moreWalgreens and CVS I moved my prescriptions to Star on Bailey Cove due to poor customer service. Star staff is incredibly kind and knowledgeable. They may be busy with someone ahead of me but I never feel rushed when discussing my medications. The staff is caring and makes me feel valued. They're also great problem solvers and don't mind to call your doc for a refill. I've not noticed an increase in prescription price but if there is one I'd happily pay it to be treated well! Highly recommend! Bad service is Walgreens and CVS in South Huntsville. Star is like a spa experience compared to the others. Thank you Star pharmacy BC! You guys rock! Thanks for taking care of me and managing my prescriptions!

I recently moved back home from out of state and needed a pharmacy but initially chose a big chain…read morepharmacy but regretted that before my prescription was even filled. Payless was recommended and it did not disappoint. I was not accustomed to the pharmacist truly being concerned about my health. possible OTC interaction, it has been a very long time since I was pleasantly surprised by caring professionals who take into consideration your entire health. They work very hard and it shows with their customer base. My Mother has used them over 30 + years and I was also deeply grateful for their support and cooperation when I was caring for her. They do not miss a beat. I honestly never have experienced this in a pharmacy and I was truly impressed and now I trust that I will get the best service possible and the hours of operation is very convenient for all customers. I think I have found my pharmacy home. These people rock! AND they deliver citywide if needed.

I've been stationed all over the U.S. and this pharmacy is without doubt the very best. What's…read moredifferent?? They really care!!! They know their customers and treat them like you would family. No I don't work there!!! I just appreciate the time they take to make sure you receive the right prescription at the right price!! Yes, they work to get you the very best price if your insurance does not cover it. They are everything you expect and wish for in an old time drug store. I pretty old and I really appreciate someone taking time to help me. They do!!! I've tried other pharmacies in the area but when I found this one my search was over. Hope this was helpful!!! JGW.

This is a really friendly, extremely customer-service oriented, fabulous pharmacy based on my visit…read morethere last week. Wanting to avoid the dreaded Wal Mart across the street, we opted for SHMP to get some Claritin for sweet Momma. The pharmacy is super dark, tinted windows maybe? from the outside and I wasn't sure they were open, so I walked to the door and voila, yes, they were open until 6:15, it was around 5:00 when we got there. Kind of odd to me, but perfectly fine, the staff has to "buzz" you in, meaning they see you at the entrance and then push a button to allow you to enter. Also you push a door button device to exit. The entire staff were so friendly and helpful, juggling phone calls, a lengthy drive through line and me as the sole customer inside. I inquired about petroleum free lip balm products for sweet Momma, since she uses 02, and the sweet female helping me went above and beyond to a. check their stock on hand, talk to the pharmacist, and do a lengthy computer search to find out a. what was available and b. re-confirm the ingredient list with the pharmacist. Wow! You don't often see that level of detailed, thorough service these days! She asked how many I wanted, which was 1, and said she would order 4 to keep some in stock. I asked about the price and she said, "It's $8.00 but I'm only going to charge you $5.00 because $8.00 is too much." I thought I heard her wrong, but I didn't; seriously, she reduced the price! This was on a Tuesday, and she said they would have them the next day, adding they do offer delivery service on Tuesday and Thursdays. The only negative thing I could say about this pharmacy is it was a cluttered mess in the interior. Of course, I didn't mention it, but the sweet young lady helping me, commented on the fact they were trying to re-organize or something to that effect. I highly recommend SHMP, knowledgeable, friendly, helpful staff who put the "in person" customer before the phone calls! Oh, and I didn't see a cell phone in sight - that was refreshing, too! Well done, SHMP!

This is the absolute best pharmacy! The staff is wonderful. They have medication's in stock when…read moreothers don't. They always refill my prescriptions and have them ready even when I forget to call them in. They also have better prices on items not covered by insurance. They fill in a fraction of the time it takes big name pharmacies to get them done and I never wait. So it's always worth the 12 minute drive it takes me to get over there.

Came here to grab Gas. All Mapco's in this area have changed to Circle K. So this is no longer a…read moreMapco. Gas is priced similar to all others in the area.

I love this store! It feels like a hometown, smaller grocery store…read more I love that the bagger always offers to take my groceries to the car.. never stop offering. I love that someone comes up to me while I'm looking for something, and they offer help. I love that most cashiers smile and ask how I am today. I love that the store is always clean and neat. Keep it up Publix! Always offer to take groceries to the car; always smile at customers and ask if you can help; always ask how your customer is doing.. You will always be the best in my book if you never lose your unique customer service!! Thank you!!

I visited the Flint Crossing Publix in Meridianville, AL earlier this morning since it's the…read moreclosest location to me. My experiences there are usually hit or miss, and today was unfortunately another miss. When I'm searching for an item that isn't clearly marked by the aisle signs, an associate or manager typically offers assistance when they see me. That did not happen today. A manager named Zach saw me, did not greet me, and made no effort to assist. He was lingering in aisle 1, possibly stocking, but he still could have acknowledged me. I intentionally walked up and down the aisle to see if he would speak or offer help. As usual, he did not. I was so frustrated that I went to customer service to look for his name on the wall. A very sweet young lady at the counter greeted me immediately and told me exactly where to find what I needed. It is disappointing when people accept positions that require direct customer interaction but fail to demonstrate even basic courtesy toward the customers who support the business. As a business owner myself, I know how essential customer service is to maintaining loyal, repeat customers. This morning was the final straw. I will not return to this location because of Zach's unprofessionalism and lack of regard for the people who help pay his income. I consistently receive far better service, and a much more welcoming atmosphere, at the Providence and Twickenham Publix locations.

Carmen is AMAZING! Any questions on colors, mixing, correcting, she's THE one. And definitely…read moretake the time to get the correct conditioner!!!

Employees always ask if I need help and are more than happy to help me find what in need. I love…read morethis store, I'm hste so many people have " bad " experiences cause mine have always been great!

First of all everyone here is exceptional. My friend recommended that I see Victoria Bailey for…read morethermography. She comes once a quarter (February, May, August, November), the first week of the month and is there for 3 days (Monday, Tuesday, Wednesday). She's absolutely amazing. She can do thermal imaging on the entire body and compares scans at the 3 month mark to establish a baseline. She's a world of knowledge, extremely kind, and very professional. I can't say enough kind things or recommend her enough. She does take FSA and HSA. Sheila does lymphatic massage and it's been life changing. Victoria noticed some areas that needed to be addressed. In 4 sessions with Sheila I am almost clear of everything. It is a painless enjoyable 1 hour session. Please note this is not a hands on massage rather a treatment utilizing what looks like glass bulbs. She as well takes FSA and HSA. Terry is the owner and he's amazing. He is so knowledgeable as well. It really seems like he can help with almost any health ailment. I highly recommend Madison Drugs!!!

I'm so grateful to Terry and the good folks at Madison Drugs. Absolutely stellar customer service…read moreand care- I couldn't be happier. 5 stars all the way!