I mean, what's there to say about Walgreens? Most are exactly as the next one. Do I ever check in to Walgreens? Literally never. This day tho..that all changed. This can definitely be a shorter review for me. Ok. So I rarely ever write bad reviews. I ONLY write bad reviews when it's warranted. I never want to abuse the review game like SO MANY do! Like too many do! People write bad reviews out of spite, bc they couldn't get this or that...so they'll make sh_t up. I know people don't know me from the next person, but I've always taken this review writing seriously. Just need to get that out of the way. Geneva Walgreens...again, it's like any other Walgreens. However, they have an employee there by the name of...Jessica. I KNOWWW I am NOT the only person who has left there after dealing with her feeling like..."wtaf just happened?" Jessica is RUDE!! Ruuuuude! Like RUDE! She legit never smiles! I've been in a few times while here and NEVER smiles, never greets you, nothing. When I checked in here, that day I was there looking for Halloween stuff. And you know at all Walgreens, by the register, they'll have like a shelf of candy and above that is like a rack of magazines, chapstick, etc? Jessica legit saw me walking towards her lol. I put that "lol" bc this is as funny as it is...just annoying and unnecessary. Well, Jessica sees me approaching and knew I was gonna ask her a question. She dips behind that rack of magazines and candy...acting like I didn't see her. I thought... is this b for real right now? She even lowered herself down. Like she legit had NO desire to help any customers. I stood on my tippy toes to look over and was like..uhh, yeaahhh...can I ask you something? She stood straight up and let out this "sigggggh...ugh sure" I was like OMGGG! I described what I was looking for. She POINTS! "Any Halloween stuff....yeah, in the Halloween aisle" I was totally floored. There was another employee in the Halloween aisle. He saw this. I didn't realize he was like an employee employee. I thought he was one of the reps from one of the companies that set up displays, or one of those guys that bring Coke products and whatever. I knew he wasn't delivering Coke lol, but you know what I mean? He sees my interaction with her. Gives a quick glance over to her and then says..."yeah, what are you looking for?" I told him and like so many retail employees do...or are told to do by employers (I worked retail for years) he took me right to the item. Apparently Jessica has been there for a long time. I've mentioned her to several people and EVERY. SINGLE. ONE! said the exact same thing about her and how miserable, mean she is and has NO desire to help customers there. I honestly don't know how or why any place would ever keep an employee like her...one who clearly hates her job and even more so..:hates the thought of helping anyone who comes in....to....a RETAIL store! For the record too, I was not mean, I didn't come across as mean, I just simply asked a question. If I was in the wrong, I ALWAYS own up to that, but I definitely was not even close to being in the wrong here. I always love going into Walgreens. There is a homey factor to it for some reason lol. If I see Jessica at this store tho, I legit hope someone else comes up to ring me up bc she's just gives that...uneasy feeling. If y'all know... y'all m'fn know! Hahaha! Jessica, cheer up, mate! Life isn't as bad as you make it out to be. You may hate to smile, I get that. I hate my smile, but I still do it lol. Does it mean you have to? Nah of course not, but damn! Try not to be so obvious in hating customers...like..trying to hide from them so you don't have to help lol. Thanks for reading, YelperGreeners! Cheers! read more

Walgreens - HOLYYYY SHIIIIIT Walgreens, Geneva! Jessica is THEEE rudest cashier... EVER! - Cosmetics & Beauty Supply Near Me - Geneva, New York

All I wanted to do was return 2 items that were purchased at their nearby Walgreens store for delivery to my home. But for some reason, the customer service representative at the register decided it was necessary to see my original order on my phone. Which I questioned since I had a receipt with me showing I had purchased those items. She then proceeded to ask me why I didn't return them to the other store to which I replied "because I'm shopping in Geneva today". As far as I know, Walgreens does not have a policy of having to return things to the store they were bought at, and if it was policy, she should've explained it to me. it was if she thought I was trying to cheat her somehow, I've never been questioned about returning something when I have both the product and the receipt showing that exact product was purchased. It didn't help that she had an attitude as if she was doing me a favor by considering accepting the return. I do have to wonder if she had a problem that I was still masking since I've noticed a lot of customer service employees give us weird looks because of it. since I'm trying to protect immuno compromised family members I really don't give a shit what she thinks or anyone else thinks. Needless to say, I asked for my receipt back and left the store with my product. I will update after I return the items to the other store. I am curious what kind of questions I'll be asked there. read more

My Walgreens use to be Rightaid with great pharmacy service, your meds where always ready when you had them on courtesy refill. Now that Walgreens bought out our Rightaid there pharmacy service has gone down hill. Meds you had on courtesy have been removed from it's courtesy refill service not good. Now my copay has jumped in price for my diabetic testing supplies that's awful. I thought pharmacies where there to help the customer get the lowest price on meds not gouge us for what money we have left. I will not recomend Walgreens pharmacy to any one unless they wanna get robbed by them when you pay for your meds. I will say the Walgreens store staff are amazing and will help you find what ever you need. read more

I absolutely LOVE the pharmacy staff here! They know me by name as soon as I walk up or drive through. I had an issue with my prescription and the woman I spoke to called the insurance company and my doctors office and left me a message letting me know she took care of it. Usually I dread going to the pharmacy and filling prescriptions, but the staff here make it such a friendly experience that I actually enjoy getting my medications! read more